based on 35707 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The rugs came out spectacular and the customer service was excellent.
Very professional and friendly customer service! On time appointments!
Fast efficient, friendly service
Justin was very courteous and professional. I thought the carpet looked great when he finished. He was very knowledgeable and gave some recommendations in dealing with pet stains going forward. All around, a great experience and I'll be using Zerorez for my carpet cleaning in the foreseeable future.
Excellent work, always early, never late! Great bunch of guys that do excellent work!
I thought for sure that I would be told that my carpets were not cleanable. Louis explained your cleaning process to me and it's like nothing I have ever heard of before. He was very knowledgable about carpet care. I was pretty blown away. Louis was the most polite and professional vendor that has ever done work for me. I was very impressed how quickly he got the job done and how nice my carpets came out. He had quite a mess to contend with but, thanks to him, I've changed my mind about replacing my carpet. If I had not called Zero Rez, I would have wasted about $2000 on new carpet. My carpet looks new again. I will certainly be calling Zero Rez for all of my carpet needs. I would also like to request Louis whenever I need my carpets cleaned.
Thanks so much,
John Joel
Zerorez removed stains from my carpet that others could not.
Great job! Will most definitely schedule your services again.
Very clean and thorough job. Spotless!
Friendly service. Great cleaning. Reasonably priced
Easy to schedule appointments, excellent service, courteous employees.
Jeff Davis has excellent customer service skills and he did an outstanding job in cleaning our carpet. This is the best the carpet has ever looked. Since this is the first time we have used Zerorez to clean our carpet, I would say that your products and services are excellent and worthy of five stars. We will be using you again.
Jordan was professional and did a great job.
Good pricing, great service. Anthony did a wonderful job. Floors look great. Will definitely use you again and recommend you.
I made a 5 star review on a site... google, I think. Then I realized the zerorez workers broke our dog gate. Meaning, the 1 piece that is needed to put the gate back up, is missing. That was a calculated move to remove and take the piece. So, I feel the $80 dog gate should be replaced. I have told as many people as I can about our experience
Luis or Louis (not sure of the spelling) was on time and worked quickly. He was very thorough and set me up for a duct cleaning appt. I’ll be using you for our stone floor cleaning. Thank you!
Honesty and transparency, our team was honest and gave me great advice that meant we are now a customer for life! When we buy our house, this is the company we use to make sure it’s clean!
Grate
OMG!!! I have been in real estate & property management almost 35 years and NEVER have seen results as good as this.
Thank you so much!!!
all good
Professional service technicians and expert products for carpet cleaning. takes special care in providing desired results.
I am always happy with the empowered water system you used to clean carpet. The technicians that you hire are always pleasant and respectful.
The tile cleaning service is also very good.
I wouldn't use any other way to clean my carpets now that I've used the Zerorez way.
carpet seems clean...but I can still smell even though there was pet treatment
Some trouble spots are still there, I feel like he could have gone over those a little better to make sure they were gone (he did it kind of quick)... But the rest of the carpet looks good.
Quick and cleaned.
Our technician did an excellent job explaining the process for us and our carpets look great.
Very good job all around
The worker was fantastic he was extremely pleasant and explained how the process works but when the rug dried I was extremely disappointed with the results the stains where very minor to begin with and after he explained how the process works frankly I was expecting much better results since the stains were not to bad to begin with although they were probably reduced a bit by the cleaning overall I was very disappointed after the rug dried and would not recommend this company to anyone because my rug wasn't bad at all and if someone had a much dirtier rug or carpet I don't see how I could possibly in good faith reccomend your services
Victor and Jake did a superb job cleaning our carpet. They exceeded our expectations. We would request them for any further carpet cleaning.
Great results
Great customer service