35646 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The technician did not complete the job although I did not find that out from my wife until he had left. The man who called me two days later was rude, basically calling me a liar and criticizing me for tipping my Zerorez technicians each time. I would never expose anyone I know to this treatment from this technician nor the man who called from your office. Neither my wife nor I will ever call your company again.
I truly appreciated the professionalism of Carlos when he came to my house. He was informative, did an amazing job, worked hard, got the pet stains out, and made my carpet look fantastic! He was friendly and so kind. I was informed every step of the way starting with making the appointment up to getting an earlier time slot the day of. I would highly recommend zerorez.. quality work, affordable pricing, great staff, they've got it all!!
Quality work, great technicians, honest competitive pricing
Very knowledgeable and courteous
Over charged me, and insted of cleaning shower floor tile, he cleaned just the tile but not the shower floor. When I called back which was about 7 minutes after he left asked the lady inthe office to have the man that did clean my carpet to have him call me back. She was also rude.
Here it is , another day later and as of yet, not a phone call to me from you people.
Name removed
Phone number removed
Quick response & great work!
The tile floors I had cleaned looked great! I also had one bedroom of carpet cleaned. The carpet was heavily soiled because of dirt from shoes. The carpet looked clean but you could see the outline of where the dirt was. It looks a lot better than it did but I can still see the outline. The only improvement I would recommend is if the technician gave me an option to add an additional cleaning to the room to get the rest of the dirt out.
Zach was amazing! My carpets always look like new when he’s done .
professional service
Carpets look soooo much better. Thanks
Hardworking and polite technician. Thanks!
Although I was charged much more than originally quoted and that aspect was disappointing , overall I was very pleased with the outcome of the cleaning.
Zerorez always does a great job. Michael, the latest technician was professional, friendly, and did a great job.
Great service, Todd and Dave were great definitely recommend service again!
Arrived on time & did a great job.
I was uncomfortable that your employee was on his phone in my bedrooms while cleaning. Given your statement below, I prefer not to comment further
I've used Zerorez for about 15 years and have never been disappointed with the results. Having 2 Lab dogs, Zerorez has always been able to remove stains due to "accidents." The techs have always been clean cut, personable and through.
The serviceman was very helpful and knew what he was doing. Our carpets are clean, look nice, and they dried quickly. We will be repeat customers. Thank you
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The gentleman that was here was very friendly, very courteous and did a terrific job. I will recommend your services to everyone.
Everything went very well. The tech showed up on time, explained our options, and he got to work and completed the job. This is our 5th or 6th time using Zerores and we will continue to do so. We hope you had a wonderful Thanksgiving. :>). Lastly, please change the email in the account to WPhone number removed@outlook.com My wife does NOT want to receive emails from or about Zerores any longer. Thank you.
Efficiency and affordability
Quick and efficient!
My carpet looks fantastic! The representative sent to service my job was very efficient & did a terrific job.
Super fast. Right on time and the work was fantastic
Thank you
great
reggie was wonderful
helpful and personable
You did a good job but it was very expensive and that were a few spots left behind the next day.
Great service!
The cleanliness and speed.
the guy who cam here was great!! You need more like him