based on 35771 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Speediness, friendliness, ease of the entire process
Reggie is the best! We will request him again in the future.
We paid for the deep cleaning in the living room two or three weeks ago. It looks like we should have the carpet cleaned now. The carpet is older but I thought it would look better then it does.
The service tech and the quality in the cleaning. I’ve only used Stanley in the past and the last cleaning with them was terrible.
The staff and the work!
I have had tile cleaning, carpet shampoo and air duck cleaning by zerorez for a couple of years now and will continue to do so in the future. Each time ,the technician was courteous and efficient. Mike was great.
Great service! And I like that my carpet didn't take to long to dry!😀
Great Job, great service and very happy with overall experience.
Scott was very professional and thorough when he cleaned our carpets. Very happy with his service. Carpets came clean and was very pleasant experience as Scott was very customer service oriented.
I like the no soap residue in the carpet stays cleaner longer. I also had you guys do my camper van interior a while ago and they did a great job.
I’ve used your company several times and was really
Happy. This time the carpet cleaning job was terrible. I had a makeup spot in the bedroom that I was told would not come out. I bought carpet cleaner and it did come out. The overall cleaning was subpar.
I recommended your company to a friend who need her area rug cleaned and was totally disappointed with the job.
We are a community who uses self referrals. I doubt anyone will be posting Zero Rez unless your cleaning improves.
Casey was prompt, friendly and professional. The areas came out great the first time, which is great. Thanks for Everything!
Great work!
Everything.
He did a fast and careful job.
First and for most excellent customer service by the technician and the office staff whom
Set my scheduled cleaning. The cleaning soliton was explained to me and the citrus fragrance was so nice, it disappears with in a day. Over all extremely satisfied considering my carpet is 16+yrs old and most recent landlord will nor change my carpet. Also had very bad experience from other carpet cleaning company that left excessive soap that has caused build up and residue, and I have never been able to get all out it will take a few more Zerorez cleanings in the near future.
Quality results
I am extremely happy with the final result of my carpets being cleaned. I will not use another company in the future.
The carpets are clean, clean, clean. Your staff is knowledgeable and professional and take care with treating our carpets. Chris and Marcus were diligent to complete the job in a timely manner. Thank you.
Very friendly and thorough
Horrible service, over-priced, ineffective.
I'm very pleased with the results. Many pet stains are now gone. Carpeting look fresh and renewed. Thank you for a great job. I'll certainly use this company again.
The cleaning is amazing. Loved my carpet tech man Jake. Great guy. Did a good job & took the time to explain how & why their system works. He was knowledgeable & kind.
Highly recommend this cleaning system!
Casey and Anton provided excellent service! I am very happy with the results. My tile and grout look amazing! The carpet I had cleaned came out really nice too. I love how the carpet wasn't crunchy after it dried and that the overall smell was pleasant, not overwhelming. Will definitely call Zerorez again!
I love your company, your staff was great, the guys called 25 minutes before they arrived. The carpets and tile look great. Thank you. I will be calling again soon to have the game room done.
Everything went wonderful. The guys were friendly, respectful, and did really good work!
They always do a good job, technicians are friendly and courteous. This time they gave me a good deal on tile and I couldnt believe what a difference that made. It will be on the home upkeep regular list. Thank you Michael..
Kasey and Anton were great
Carpets look great Quick service
The staff was nice and listened to my concerns and request. My room looks amazing after my dogs accidents. Thank you for your help.