35671 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your employees are the best
The technician was very thorough and did a nice job cleaning our carpets.
My carpeting looked beautiful when cleaned and had a terrible stain on the steps which just disappeared with your cleaning. Also the tile floors looked very nice though I thought a bit pricey for that job. The woman (Leslie) that was here did a great job and was so helpful with hints on how to keep floors and carpeting looking better. Would recommend your work and services to all.
Everything turned out great and Marcus was very professional
The work is exceptional!
Friendly, fast and professional
Excellent job. Carpets look great and smells great. Thank you so so much. We will use you forever now
Quick to get schedule and carpets cleaned. Tech was friendly, on time and did a great job. Pet friendly as well.
They made my carpets look brand new and nice smelling.
Service was great - You were able to schedule me on short notice. The guy who came to clean the carpets showed up on time, and he did a great job, he was efficient and friendly.
Carlos did a great job. Carpets are like new. Thank you
I couldn’t believe how it got the carpet so fast. I did 2000 sq/ft in less than 2 hours and the carpet looked brand new. I will never use any other company
It Really Worked no more pet smell, technician was outstanding
Poor customer service by tech and carpet not cleaned sufficiently.
Staff already called and offered no positive solutions. Will no longer recommend to those I work with in the housing community
Christopher and Corey were very knowledgeable and efficient. This is our second cleaning and will keep them on our future call again list!
The results! My carpets always look fantastic after zero cleaning
Professional technicians and great results! Go with Zerorez.
The salesman was splendid . Loved the job ! Thanks
Cleanest carpets you'll ever see.
Carlos and Reggie were great. They explained the process and showed me how the technology works. One room, however, is now worse than before treatment. I probably should have simply replaced the carpet in that room.
I feel that Zack and his partner did a great job, as I was quoted one price I ended up spending $100 more, I guess there is one cleaning but when they show you what the deep cleaning can do then you really don't have a choice because its a big difference. I believe they did a good job, but when I asked about the area rugs at that point I just wanted them cleaned, but I wasn't to happy with the results because it left a riffling around the circumference of each rug, maybe the suction was too strong, Oh well! If I had to complain about something perhaps that would be the only thing, so in the future, I would use your service again, but I wouldn't endorse the cleaning of area rugs...
Great service when called for appointment. On time and great job cleaning our carpet.
Everything was great
Easy to schedule; professional employees; neat vehicle fleet. Arrived promptly and called ahead as requested.
Prompt, professional, knowledgeable, clean!
On time. Good job and price. Antoine very professional
Quick and clean!
My house clean and smells great thanks
My rugs are 15 years old, over the years I have had other companies come and clean them. Most times I am disappointed when they walk out. They leave me with carpets that are soaked. Or look like they haven’t been touched still stained. And the price is always doubled once they come through the doors.
I found with Zerorez the only high pressure came from their hose. They left my carpets clean and were dried in record time.
Nice friendly service people and my carpet looks wonderful. Quick, fast and on time or early