based on 35676 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Zerorez's response to the damages to my rugs was unsatisfactory and text that I would need to pay another company to stretch my carpets in order to remove the bubbles/ridges.
I would never use zerorez again mostly due to reponses received by person in charge!
I am very pleased with my carpets, kitchen floor, and the large sofa.
Chris Deak or Deek (not for sure of the spelling) was on time and called before he arrived.
I really appreciate that attention to good service. My house was a big job, and Chris did an excellent job on cleaning and to details. Also advice when I needed to have the carpets done again. I have already given his name to a couple of senior ladies that need some work done.
Once again, thank you for your kindness and good job.
Great services
The gentlemen who cleaned my carpets were professional, courteous and did an excellent job.
The carpets look very good, but it was the people providing the service that really made the difference.
The clean smell
Fast process. Got my whole house cleaned in about 2 hours. All the carpet and and all the grout lines in our tiles.
My kitchen floor was really dark and was really dirty. My floor looks new again.
I contacted Zerorez and set up an appointment. They called me a couple of days before the date to confirm the time and date. On the day of the appointment, the service agent called 30 minutes before the scheduled time as I was told he would. He came on time, was very professional and nice. After each carpet area was cleaned he asked us to look at it to make sure that we were happy with the results. I have already told other people about the great service that we received. I would definitely call again.
Always like the technicians that come and they do a great job. Very friendly.
Srrvice was actually early which worked well for, Brendan was on time, courteus, kept us well informed, and kept the schefule he gave us when he srrived.
He was professional, did a superior job, and will be wlecomef back when we mext need ZeroRez's service,....
Zerorez is terrific ...carpet is spotless, soft to the feel, and dries quickly. The tech shows lip at the designated time and get's right to work. Thanks for a great job!
Timely, efficient, and a great value! Our technician was very nice and worked extremely hard.
scott did our carpet..5 stars!!! thank you
The special water and stain remover works and dries quickly. Chris worked diligently and was very friendly, knowledgeable, explained process thoroughly. Would definitely recommend him and your product to there. We plan on using again.
My carpet might be too old, it seems that we were able to get it cleaner last time. Just not overly impressed with the results in the downstairs high traffic area
The technician was prompt and friendly. He explained the process and recommended additional services but was not pushy. The carpet was clean and fresh when the tech was complete. Very pleased!
Love my carpet now ...the guys did a great job and they were friendly and efficient.
The 2 men that came out to do the job were very friendly and polite. Actually one of the guys was in Training, the other was the lead guy. They did a great job in a reasonable amount of time and I was happy with the results. I'm now considering having my air ducts cleaned by your company
I got great service and I give the company a 10 rating. will be using again thank you so much for your service.
Quality and professional employees.
I wanted a company that used the least chemicals in their process! Also, they were able to clean my wool rug with the proper treatment for that material.
Zach did a great job!
It was great quick and easy for a great price. The cleaner offered us upgrades but wasn’t overly pushy when we declined. Already recommended to several friends!
The price is high
good service. Technician very kind.
Thanks.
Punctual, friendly. Carpets look great
I felt as though the job was rushed while cleaning my motorhome! The Tech passed over carpet once and maybe twice and didn’t even use the hand tool which left several areas not cleaned! Total time cleaning in motorhome was about 5 minutes for $98.00.
I guess the only way to have things done right is to it myself! I usually tip but not this time!
I really had high hopes but was disappointed
Extremely professional service !!!!
Good Job.
Carpet looks great