based on 35733 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Zero residue - carpets stay cleaner looking - feel good too! Professional technician who is also knowledgeable. Thank you Zerorez!
The technician was on time and very courteous. The carpets were cleaned well.
Very friendly staff that knows carpets!
Your product worked better than my regular company
great people, great service, great results.
Eficient and great cleaning
ON TIME FAST EFFECTIVE CLEANING AND dOUG THE OPERATOR WAS TERRIFIC. gREAT SERVICE.
It dries fast and the carpet is soft not crunchy!
I like that no residue is left on the carpet and there are no smells from the cleaning process. I am very happy with your service agent, Dave. He has cleaned my carpets several times and has always done a very professional job.
Cleaned liked the rugs were new. Faster than other services.
The great results!!!!
Service: I like the call to confirm the appointment, the call from the serviceman (Bobby, in my case) that he will be arriving, the friendly manner with which I was treated, the cleanliness and efficiency with which the service is provided, the quick clean-up.
Product: I like the effectiveness of the cleaning, the lack of smell or chemical residue, the quickness with which the carpet dries.
Great service personel. Effecient. Great results.
I like that the carpets do not get dirty as fast as other carpet cleaners. I also like that the technicians are very professional and thorough. My technician forgot the Master bedroom closet, however.
Promptness , informative , efficiency , results .
good quality cleaning
I called you to clean our carpets because I can't stand it when other companies have their technicians act as salesmen and try to sell you other services. That is what Dave did yesterday. He tried to sell me on stain guard and special cleaners for pets and deep cleaning and quite frankly, I found it upsetting. He is a very nice guy and when I told him I was not interested in purchasing other services after spending over $600 to clean my carpets in this economy, he stopped with the pitch. Other than that, he did a great job cleaning carpets from what I have been able to tell so far.
Lower your prices.
We like your products and services because they seem to clean the carpet better than others we have used in the past. However, after the technician left on Thursday, February 3rd, we found it harder than usual to clean the mess that was made on the tile pathways at the edge of the carpet. There has always been spillover on the tile but this time it was more than ever before.
Bigger, more powerful equipment, truck mounted, lasts longer - Yeah Yeah, but I guess I have to ask - Does it last twice as long, becuase you came in exactly twice as expensive as another very well known service with truck mounted units.
Courteous technician who had knowledge of the various rug fibers and products. The carpets and area rugs looked clean and bright when finished.
effective, efficient, friendly
You are great - terrific cleaning - willing to come back for a 2nd shot - on time, cooperative, well-priced- I recommend you to everyone in Sun City. You are the Best.
First name removed McCanna
Problems that I had with the initial cleaning all rectified, carpet looks & smells great! Thank you for the great customer service, I'm very pleased and will continue to be a return customer. :)
bobby and the way it cleans-but I NEED MY RECEIPT THANK YOU SCOTT MIKEELL
yes
No chemicals...
My husband and myself were very happy with how great our carpets looked after being cleaned by Zerorez...special thanks to your representative who cleaned our carpets. He did an even better job than the first man did from zerorez....please make sure to schedule him for our next appointment....thanks again!
Your employee was on-time, professional and did the job right. I was very pleased with the lack of chemicals used in the cleaning process and the cleaned carpet was dry and ready to use again within 24 hours.
Roy Lewis is very knowledgeable, and gave me some great ideas about what Zerorez could do for me in the future. I would definitely suggest that anyone who has a cleaning need, and especially those with asthma or other allergies, contact them for an evaluation of how they can help keep your home clean and comfortable.