based on 35676 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your products are pleasant but get the grime and other soils out totally. The technicians really know there stuff. My little Havanese had a messy accident. There is lots of stress going on. The technician told me what to do, before calling them if she has a "whoops" again. I am very grateful. The carpet looks great!!
Easy to get an appt. Friendly employees. Knowledgeable techs. Great work!
The team was friendly, efficient and informed us about all the services they would perform at our home. They cleaned up and left my home in perfect condition
Professionalism, quickness and expertise.
Clean carpet
How quickly drys @ no product in rugs! Very good service on time & courteous
We have used Zerorez for over 10 years....twice a year. Spots do not return...Prices are very manageable...and employees, from office to techs are aces.
My carpet is finally clean and it doesn’t feel sticky or smell weird. The best carpet cleaners in Las Vegas area. Very friendly as well
Carlos & his co worker did a great job as usual. Very good results & very pleased with their knowledge of your product. We have always used your company & will call back when it is time for our next carpet cleaning.
My carpets came out clean, and the service tech was very knowledgeable and helpful.
Thanks.
Good Product, Great Service
Justin was professional, courteous and efficient!
No chemicals.
Great service
Good job with the carpets and pet odors
Excellent results!
Great job
Carpets and tile are very clean and no chemical smell or out-gassing!
We are a repeat customer. We had Zerorez come back for the second time. This is because we like the first service done to our house. We specifically requested technician "Scott" to come in the second time. The powered water (no harsh chemicals) and top of the line steam equipment is nice but the major reason to keep customers like us is the customer service experience provided by the face of the company (their technicians). "Scott" was very professional, friendly, respectful of our property, takes time to explain everything, flexible, does a great job on our carpet and tiles, easy to work with overall. He provides suggestions but never pushes us to get additional service that we don't want. That's why we are getting him for the third time (to do our grout cleaning and sealing on next appointment). I recommend Zerorez to everyone if they can get a technician like Scott. Sorry for those who didn't get a good first experience with Zerorez. Give them a second chance and let them send another technician who can give you the best customer service possible. You will be a repeat customer like us.
I am so happy with the service. No crunchy carpet Left Behind. Walking barefoot on it feels like a brand new carpet. Justin the technician was fantastic. We'll definitely use Zerorez again for the rest of my house in the near future.
Service was great and the cleaning was perfect.
Your service and standard of care were great. This was my second time using your service and I will recommend to my friends and family.
Provisional decent prices.
Great service. Everything was perfect.
Fantastic professional service
Efficient service. Timely and quick
Fast service
reasonable pricing
got rid of stains
Carpet cleaning
Carpets come out very clean, staff is professional and friendly, prices are very reasonable for the level of product.
Got my carpet looking clean dried fast
They called when they were 20 minutes away and were on time! My window was between 10a-1pm so I was very happy to have them arrive at 10:40am. Having 2 people was great because they completed 3 rooms, 1 with extra sanitation from pet accidents and my stairs in less than an hour. Thanks!