based on 35722 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Our carpet looked beautiful when John finished.
Tech did a really good job .
Your services are always provided on time and done professionally.
My service technician was incredibly polite, prompt, and professional. He did a great job and took time out to explain what he was doing and why.
The technician seemed to be knowledgeable. He explained when questions were asked and was polite. He was on time (actually early) and called before he came as I was instructed he would. However, the bottom line the carpets he cleaned look great and I thought his pricing was fair and reasonable.
Casey was fantastic! He was so nice and did precise work.
LUIS PUENTE WAS GREAT. RIGHT FROM THE MOMENT HE CALLED LETTING US KNOW HE WOULD BE COMING TO OUR HOUSE, HE WAS VERY CORDIAL AND WARM. LUIS WAS VERY HAPPY TO BE SERVICING OUR HOME. HE DID EXPLAIN THE
PROCEDURE AND WAS HAPPY TO TAKE ANY QUESTIONS WE HAD FOR HIM.
WE LOVED THE CITRUS SCENT OF THE SPRAY AND THE CARPETING WAS SO CLEAN
AND SMELLED SO FRESH. THE BEST OUR TWENTY-FIVE YEAR OLD CARPET HAS EVER LOOKED.
IN ADDITION, LUIS PUT A LITTLE SPRAY ON OUR GROUT TILE AND WE WERE AMAZED HOW CLEAN THAT CAME OUT. WE PLAN ON CALLING ZEROREZ IN THE SUMMER TO SCHEDULE LUIS TO SERVICE OUR TILE FLOORS.
I HAVE ALREADY TOLD SEVERAL PEOPLE ABOUT YOUR COMPANY. WE GIVE ZEROREZ AND LUIS CONGRATULATIONS ON A JOB WELL DONE. THANK YOU AGAIN.
Very professional and my carpets look great!
It took about 2 days for my carpet to dry!!! I feel there was something wrong and I think if you want me to ever call again you should offer me a free carpet cleaning in the future. It looked clean and that was great but the drying time was absolutely rediculous!! I called twice and no one helped me at all just kept saying give it more time. It should have never taken that long anyways.
A carpet was really really clean Tricare quickly I we are recommending them to others they will be my go-to guys from now on thank you so much❤❤❤❤❤🤗👍
Zerorez was courteous and professional!
Their staff worked hard and left our business sparkling clean.
the expertise shown by our cleaner and his friendliness
Good quality work.
Friendly, knowledgeable and professional.
Excellent clean - carpets, rugs, tiles and grout. Professional but friendly 2 person crew. Although I was given special rates, it was still quite expensive. I'm a 73 year old senior on a pension. I would certainly use again, but not for a while.
Fast and efficient.
The person cleaning my carpets was very personable & knew what he was doing. He did A great job & my carpets look great. Better than the other places I’ve had do them. I’m very happy with the job he did & will recommend this place to my friends.
Kevin was awesome!! Efficient and courteous!
Safe, no chemicals or soapy residue.
Pleasant personnel, from the first phone call through the excellent cleaning...
Have used Zerorez twice annually for several years...non better! Jack and Anthony did an excellent job!
Carpets are always so nice and soft and clean. The technicians are always clean, polite and caring of your concerns. Thanks again Zerorez an amazing job as usual!!
Technician did a good job,was professional and knowledgeable and explained everything before starting job. My carpet looked cleaner than with previous cleanings. I'm very satisfied with Zerorez and their customer service.
Your representative was very nice and did a good job. However, he told me he spilled some clear nail polish I had out but he was able to clean it up. Now there is a hard as a rock circle on the rug he cleaned and it’s visible. Then I had a black bear on a table. He knocked it over and did not tell me. He tried to glue it back together. I saw it when I vacuumed and found a piece of the bear under the table. I gave this bear to my mother over 35 years ago for good luck, according to a group of Eskimos in Alaska. When she died 17 years ago, I got it back. If he would have told me, I would feel differently about it but he chose to hide it. Very disappointed
over priced bio treatment that didn't work
The service and the people
Representative was thorough in explaining the procedure
Professional, fast and friendly.
Love you guys your the best!!!
Quick and friendly
The carpet looks great. The service guy was great as well.