based on 35697 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
type of cleaning materials, prompt service, reasonable cost, professionalism and friendliness of all staff
My spot I called in after the initial 3 room clean was not the techs fault, I did not adequately describe its nature and age. When Ethan came out and diligently tried ...... it came back from the under carpet. Called you again .... this time smarter and Danny did some "level2" stuff.....wow, still some stain but not as obvious.
Absolutely recommend both techs. I should have been clearer on the stain and age.
Definite recommendation of zerorez
Professional service and excellent clean of carpets
They did a great job, really like the fact that they do not use soap or chemicals.
The technician was personable and professional. He was on time and finished the job in a timely fashion. Our carpet was definitely cleaner afterwards, and looked good. We would use Zerorez again.
I like my technician, Tracy.
I like that Zerorez uses as little water as is practicable—doesn't take 2 days to dry out.
Quick and consistent service by all crews
Teach technicians to take off shoe covers when going to van. Only wear shoe cover in customers house.
Reasonable rates, experienced service man, on time, did a good job. I will use them again.
My tech was great. Communication was very good. Carpets look great for now. I just don’t know yet how they’ll hold up.
Great service and terrific looking clean carpet.
No chemicals. Great tech very professional
Promptness
We’ve always had a good experience with Zerorez. Richy did an awesome job.
Will and his associate were great. All options were clearly explained to me. They worked efficiently and included me in the process. Most importantly, the carpet and furniture were cleaned as expected.
I always use ZeroRez - I have white area rugs and they always come out beautifully. The tech is on time and careful when removing and replacing the rugs. The price is fair and I don't worry about my cats being exposed to chemicals. Thanks, First name removed
Service is always great ! You all get my carpet cleaner than any other place 👍🏻
We always use Zerorez and they always do a great job
Carpet looks great.
Tech Islar was the best tech we ever had. Sorry I know I spelt his name wrong.
Good job
Everything was excellent. We got a 15 minutes call before the cleaner got here. Very professional. We are very pleased with the service.
I was fit into the schedule on the morning that I inquired and Richy was prompt, thorough and very polite.
Very professional and do a great job on the carpets every time!!!
The staff has been incredibly friendly and helpful, from the moment I set up my appointment up to the service day. I highly recommend Zerorez for your home cleaning needs.
dries so quickly and no yucky smell
The service guy was so so nice! He was fast efficient and so kind. but forgot to clean the master bedroom closet carpet. He can get it next time. Thank you so much.
The gentleman was really great. He took his time. My carpet looks great brand new again.
Excellent experience as always!
Fast, efficient, kind and thorough.