Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 25564 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 22, 2013 — Rated 10 out of 10 by B.K. Zerorez Jacksonville
What do you like about our products and services?

Very good quality cleaning, friendly staff, do what you say your going to do

Report a concern   January 22, 2013 — Rated 10 out of 10 by R.M. Zerorez Jacksonville
What do you like about our products and services?

I like that is environmentally user friendly, so chemicals are used and the carpet and tile flooring come out looking great.
Spence is very friendly, answers all of your questions and explains

Report a concern   January 21, 2013 — Rated 10 out of 10 by J.C. Zerorez Jacksonville
What do you like about our products and services?

Professional, friendly service. On time, did a great job and made sure all the areas were taken care of. Took the time to describe what was being used and how I can maintain the carpet in between cleaning. Great experience!

Report a concern   January 21, 2013 — Rated 10 out of 10 by J.H. Zerorez Jacksonville
What do you like about our products and services?

No soap and friendly service

Report a concern   January 21, 2013 — Rated 10 out of 10 by H.H. Zerorez Jacksonville
What do you like about our products and services?

very clean no residue

Report a concern   January 21, 2013 — Rated 10 out of 10 by L.N. Zerorez Jacksonville
What do you like about our products and services?

Great job cleaning tile grout

Report a concern   January 21, 2013 — Rated 10 out of 10 by D.M. Zerorez Jacksonville
What do you like about our products and services?

Did a great job, on time, and very professional- looks like new carpet!

Report a concern   January 21, 2013 — Rated 10 out of 10 by Myrtle Castriota Zerorez Jacksonville
What do you like about our products and services?

I love the fact that my carpet dries in a short time.
My carpet stays clean longer. No water marks. I love your service.
I have recommended your company to a few people. My daughter (Armbrust)
use your service, and is extremely happy.

Report a concern   January 21, 2013 — Rated 9 out of 10 by S.K. Zerorez Jacksonville
What do you like about our products and services?

Tech was very courteous and professional. Carpets were damp, but with water instead of chemicals.

Report a concern   January 21, 2013 — Rated 10 out of 10 by J.P.P. Zerorez Jacksonville
What do you like about our products and services?

Courteous, efficient and low residue.

Report a concern   January 21, 2013 — Rated 10 out of 10 by Gloria Oliver Zerorez Jacksonville
What do you like about our products and services?

My carpet feels and is so clean.

Report a concern   January 20, 2013 — Rated 1 out of 10 by F.W. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

The appointment was from 11 to 1. Your agent did not show until 2:35.. The cleaning was not what I expected. I had to get my personal carpet shampooer out after the visit to clean my carpet to my satisfaction. I was very disappointed in the cleaning of my carpet..

Report a concern   January 18, 2013 — Rated 10 out of 10 by E.L.E. Zerorez Jacksonville
What do you like about our products and services?

The tile grout came very clean and all the spots came out of the carpet and looks like new.

Report a concern   January 17, 2013 — Rated 9 out of 10 by J.T. Zerorez Jacksonville
What do you like about our products and services?

no residue

Report a concern   January 17, 2013 — Rated 10 out of 10 by S.R. Zerorez Jacksonville
What do you like about our products and services?

The young man arrived on time, did what he was supposed to do and the carpets came out beautifully. I believe this is the third year we have used Zerorez and will continue to do so.

Report a concern   January 17, 2013 — Rated 10 out of 10 by D.S. Zerorez Jacksonville
What do you like about our products and services?

The fellow who came explained what he would do. He was on time and very well informed about his job. We were very pleased with the results and would definately use zerorez again and recommend them.

Report a concern   January 17, 2013 — Rated 8 out of 10 by V.D. Zerorez Jacksonville
What could we do to improve?

You are on the high end of pricing compared with other carpet/tile cleaning companies so you could work on that.

Report a concern   January 16, 2013 — Rated 10 out of 10 by K.F. Zerorez Jacksonville
What do you like about our products and services?

Excellent and Professional Customer Service and Quick Appointment and Service Times.

Report a concern   January 16, 2013 — Rated 10 out of 10 by Nicole Rizzetta Zerorez Jacksonville
What do you like about our products and services?

I heard from my maintenance man that your men were very proffessional and did a great job

Report a concern   January 15, 2013 — Rated 10 out of 10 by Chris Lippincott Zerorez Jacksonville
What do you like about our products and services?

Amazing cleaning service.
Thank you.

Report a concern   January 15, 2013 — Rated 10 out of 10 by C.S. Zerorez Jacksonville
What do you like about our products and services?

Clean friendly staff, the products used to clean

Report a concern   January 14, 2013 — Rated 10 out of 10 by L.A.J.J. Zerorez Jacksonville
What do you like about our products and services?

It works!!! The technicians are on time, they clean up any mess they make in the house and are very courteous. I also like that you offer multiple services.

Report a concern   January 14, 2013 — Rated 10 out of 10 by H.D. Zerorez Jacksonville
What do you like about our products and services?

Smell was nice. Great to not smell chemicals! Customer service was outstanding. The tech was thorough and did a great job!

Report a concern   January 14, 2013 — Rated 9 out of 10 by S.F. Zerorez Jacksonville
What do you like about our products and services?

Convenience, professionalism, and thoroughness.

Report a concern   January 14, 2013 — Rated 10 out of 10 by L.A. Zerorez Jacksonville
What do you like about our products and services?

The technician was prompt and very courteous. He explained the entire process and was very thorough in his work.

Report a concern   January 14, 2013 — Rated 10 out of 10 by Betty Phillips Zerorez Jacksonville
What do you like about our products and services?

Very friendly service and my floors look terrific - love them

Report a concern   January 14, 2013 — Rated 9 out of 10 by S.W. Zerorez Jacksonville
What do you like about our products and services?

Seemingly our carpet looks new again & I am trusting that it will remain as such for a long time.

The service technician, Derek, was very personable, listened to me patiently and took his time to complete a fantastic job and appeared sincere in wanting to make certain me and my husband were completely satisfied.

Report a concern   January 13, 2013 — Rated 10 out of 10 by C.R. Zerorez Jacksonville
What do you like about our products and services?

Spencer was very nice

Report a concern   January 13, 2013 — Rated 10 out of 10 by Maryanne Lambertson Zerorez Jacksonville
What do you like about our products and services?

The gentleman who came to my house was great! He answered all my questions, then cleaned our carpet. My white carpet was very dirty, and he made it look brand new in just a 1/2 hour.

Report a concern   January 13, 2013 — Rated 10 out of 10 by G.G. Zerorez Jacksonville
What do you like about our products and services?

The technician was very knowledgeable and pleasant. He was very thorough and explained the benefit of this type of cleaning process. Altho the carpets are 7+ years old and worn in the main traffic areas, when the process was completed, the carpets not only smelled fresh and clean, but they were brighter and fluffier too.
Even after 4 additional guests and their dog during the holidays, the carpets still look clean.


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