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based on 25564 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Best technician. Very fast, very efficient, excellent job!
Great service
Installer was polite, through, and, obviously, proud of his work.
Teddy was great and our carpets looked best they ever had!
I have used Zerorez on two different occasions.
Both times the results was great. The customer service we received from the technician was exceptional. Josh made sure we were satisfied and shared with me other services that were available.
Thank you!
I have been using this company for years. Their technician are the best and I am happy 99% of the time and if I am not happy they will come back and redo it. Their prices normally stays the same. So many other companies give you a cheap price in the beginning and want to up charge you when they arrive NOT this company.
ZeroRez technicians do a thorough professional job. You get a quote before they come out, and services can be adjusted while they are here. My carpets always look great after they are cleaned. Technicians are friendly and professional. We thoroughly enjoyed working with Teddy and would highly recommend him. He explained the whole process, was very careful inside our home and was very pleasant to work with. He even managed to remove the candle wax that had spilled on the carpet a few months ago! I was very impressed with that! Have never been disappointed with ZeroRez and highly recommend.
I had a great experience. Jake was very outgoing, kind, and happy to answer any questions I had. Both workers were very considerate of my home. I recommend using them for your cleaning needs.
Customer service and the tech were very good in my experience.
Love how fast it dries
All of them. Very professional and friendly.
Prompt and very thorough for the services
Zerorez was efficient and on time. I appreciated them working with my timeline.
The tech called me a few minutes before his arrival which I appreciated. He was very efficient and friendly and did a wonderful job. Everything looks great. I would recommend this company and especially this man who did the service……
The service we received was exceptional! The entire process was easy. Our technician Ethan was very informative, respectful, and hard-working. Our tile floors look amazing in our home and we greatly appreciate the service from the tech and the company overall! Will definitely be using them in the future and referring them to friends.
I wish I had been asked about pet stains when I made the appointment. Ethan the technician was great and did a fantastic job.
gFriendly technicians who explained
Very efficient. Very nice young man.
Huge difference in our tile flooring and grout. Our technician was quick, efficient and did an awesome job.
Perfect in every way.
Zach was great. Very pleasant, knowledgeable and polite!
Glad no soap is used! The product that was used cleaned my rug beautifully!!
Kendall did a very good job.
Extra care to make sure carpets are clean. Being totally informed.
Great service
Great service
Zerorez made my carpet look brand new!
Technician (Luis) was prompt, courteous, explained the process and did a great job with our tile cleaning and sealing. Will definitely use Zerore Jacksonville again!
The products did not have a lingering smell after the tech left.
Quick service that turned out great!