ServiceMaster Of Allentown
933 Chestnut Street
Emmaus
PA 18049
United States
  • Phone: (610) 965-6058

Average rating: 9.3 out of 10 based on 1064 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 6, 2013 — Rated 10 out of 10 by M.R. ServiceMaster Of Allentown
What do you like about our residential cleaning services?

Your people were meticulous with cleaning our windows.

Report a concern   April 4, 2013 — Rated 10 out of 10 by D.M. ServiceMaster Of Allentown
What do you like about our residential cleaning services?

Crew was efficient and personable.

Report a concern   April 4, 2013 — Rated 6 out of 10 by T.K. ServiceMaster Of Allentown
How did we disappoint you and what can we do to make things right?

The feed back I got on the cost for the services provided was dissatisfying to the customer.

Report a concern   April 3, 2013 — Rated 10 out of 10 by Devon Geyer ServiceMaster Of Allentown
What do you like about our residential cleaning services?

Carpets came out like brand new. I was very impressed with Jorge Santiago's professionalism. He was at the residence on time, and after service was done i received a phone call from him telling me the service was finished. What i was very impressed with is instead of just telling me the service was done and carpets looks great, he gave me a run down on the stains that were lifted and the stains that weren't completely lifted but lightened. I would absolutely recommend service master clean to friends and family, and will be calling them again myself!

Report a concern   April 3, 2013 — Rated 7 out of 10 by G.G. ServiceMaster Of Allentown
What could we do to improve?

worker should take more time to check edges and underneath cabinets when cleaning them. I did appreciate the return to make a better job.

Report a concern   March 25, 2013 — Rated 10 out of 10 by D.S. ServiceMaster Of Allentown
What do you like about our residential cleaning services?

Looks good and the technician was a nice guy.

Report a concern   March 18, 2013 — Rated 10 out of 10 by R.W. ServiceMaster Of Allentown
What do you like about our residential cleaning services?

PROMPT SERVICE AND A JOB WELL DONE

Report a concern   February 27, 2013 — Rated 0 out of 10 by D.P. ServiceMaster Of Allentown
How did we disappoint you and what can we do to make things right?

Unsatisfactory Work & we had to re-clean the Kitchen afterwards.

Report a concern   February 24, 2013 — Rated 7 out of 10 by M.D. ServiceMaster Of Allentown
What could we do to improve?

Service was great and very responsive. All the smells were removed, but unfortunately all the stains did not come up.

Report a concern   February 20, 2013 — Rated 5 out of 10 by E.B. ServiceMaster Of Allentown
How did we disappoint you and what can we do to make things right?

Be more careful with hoses - the corner of our basement wall was worn away by the hose rubbing down the stairs.

Report a concern   February 20, 2013 — Rated 10 out of 10 by Heather Harrison ServiceMaster Of Allentown
What do you like about our residential cleaning services?

they did a great job! thanks.

Report a concern   February 5, 2013 — Rated 10 out of 10 by C.N. ServiceMaster Of Allentown
What do you like about our residential cleaning services?

The staff was friendly and professional and they did a good job in short order.

Report a concern   February 2, 2013 — Rated 9 out of 10 by C.B. ServiceMaster Of Allentown
What do you like about our residential cleaning services?

Prompt service. Quickly, yet efficiently got the job done. No problems whatsoever.

Report a concern   February 1, 2013 — Rated 9 out of 10 by J.R. ServiceMaster Of Allentown
What do you like about our residential cleaning services?

Prompt service

Report a concern   February 1, 2013 — Rated 7 out of 10 by V.K. ServiceMaster Of Allentown
What could we do to improve?

Carpet still had spots on it after drying. Could not see them when wet. These were food spots and not the spots from wear that the tech noted.

Report a concern   December 21, 2012 — Rated 9 out of 10 by L.G. ServiceMaster Of Allentown
What do you like about our residential cleaning services?

Very efficient.

Report a concern   December 16, 2012 — Rated 9 out of 10 by B.Y. ServiceMaster Of Allentown
What do you like about our residential cleaning services?

Service man, William A. was very competent in his work!

Report a concern   December 14, 2012 — Rated 9 out of 10 by R.D. ServiceMaster Of Allentown
What do you like about our residential cleaning services?

Prompt, courteous service.

Report a concern   December 14, 2012 — Rated 10 out of 10 by K.T. ServiceMaster Of Allentown
What do you like about our residential cleaning services?

Excellent cleaning service, pleasant employees,
prompt arrival, excellent prices!!!

Report a concern   December 8, 2012 — Rated 10 out of 10 by K.Y. ServiceMaster Of Allentown
What do you like about our residential cleaning services?

It was quick and thorough.No mess. The gentleman that provided the service was very polite and professional and that in itself was refreshing. Overall, a very pleasant experience. Thank you!

Report a concern   December 4, 2012 — Rated 8 out of 10 by H.R. ServiceMaster Of Allentown
What could we do to improve?

All in all I was pleased. To improve, let's face it, every thing could be improved, but that's another thing.

Report a concern   December 4, 2012 — Rated 10 out of 10 by Colette Rogers ServiceMaster Of Allentown
What do you like about our residential cleaning services?

they get my house clean without me having to do the heavy lifting. works for me!

Report a concern   November 28, 2012 — Rated 10 out of 10 by Katie Scaief ServiceMaster Of Allentown
What do you like about our residential cleaning services?

My appointment was made quickly and ServiceMaster got there at the appointed time, early in the day so I could take care of that and then get on with my day. My carpets look so much better!

Report a concern   November 27, 2012 — Rated 10 out of 10 by Donald Wuchter ServiceMaster Of Allentown
What do you like about our residential cleaning services?

On time and a great job.

Report a concern   November 27, 2012 — Rated 10 out of 10 by J.V. ServiceMaster Of Allentown
What do you like about our residential cleaning services?

They arrived on time, were friendly, and did a good job.

Report a concern   November 2, 2012 — Rated 10 out of 10 by D.B. ServiceMaster Of Allentown
What do you like about our residential cleaning services?

Convenient

Report a concern   November 2, 2012 — Rated 10 out of 10 by E.J.B. ServiceMaster Of Allentown
What do you like about our residential cleaning services?

on time...in & out
very good service from worker
rug look great
thanks
eb

Report a concern   October 18, 2012 — Rated 10 out of 10 by S.C. ServiceMaster Of Allentown
What do you like about our residential cleaning services?

very professional and kind. Only problem was I was quoted one price and service man said that I need to pay for an extra room.

Report a concern   October 17, 2012 — Rated 8 out of 10 by S.D. ServiceMaster Of Allentown
What could we do to improve?

$25 for a rug cleaning was too much - half of the rug is under the bed and only one side was cleaned. other than that - good experience

Report a concern   October 16, 2012 — Rated 10 out of 10 by R.G. ServiceMaster Of Allentown
What do you like about our residential cleaning services?

The carpet was cleaned very good and your representative was very polite and very helpful.


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