- Phone: (610) 965-6058
based on 1064 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Cody, our service technician did a wonderful job. He was courteous and very professional. He explained what he was doing and what to expect once the carpeting dried. We are very satisfied.
Very professional and informative
Showed me step by step what they were doing
Big George and Ray are an asset to the Company
Cody was very helpful in explaining cleaning process. His work was excellent and explained those areas that were difficult to clean and gave information and suggestions for further cleaning of the carpet.
Very cordial and friendly as well.
Prompt, accommodated service call same day as request. Very thorough job, stain removal and cleaning, moving chairs! Unfortunately strong odor returned in same spot today and have party planned later😾😿
Job well done. I had very stained carpets from medical equipment, wheelchairs, walkers, etc and the carpet looks amazing now.
Accommodating to schedule change, staff who came to do the work very friendly and the outcome was fantastic!
Excellent work. friendly, professional staff.
Carpet did not smell very fresh
Your technicians were friendly and professional. They did an outstanding job.
Did a great job. Very courteous.
You schedule appointments and give a written estimate beforehand. The appointment was kept promptly. The furniture and rug were cleaned well and smell fresh. No damage was done to my hardwood flooring. A great job all around.
On time and did a good job
Called to have my sofa's cleaned and they came out like new.
Came on time and did the job well
I was very pleased with the way our tile floors came out in the bathrooms. I tried to do it myself with no luck. Ivan, who was the associate who did the work, couldn't have been more polite and very knowledgeable about the job. I'm glad I called for help.
Our project was an unusual one, and the crew, Jorge and Cody, worked very hard.
Although the problem was not soled that day, we learned what we had to do next.
Friendly staff. Excellent service, the place smelled amazing when the job was completed. The cleaning person was prompt, finished in a timely fashion and did an excellent job.
The friendly people you hire to do the work, the care they take while working, their promptness and overall courtesy. They are all -- over the past several years --just terrific. And they don't fall off the ladders!
Your technicians are polite, skilled and on time.
Very efficient, courteous and quick customer service
Polite employees, ease of scheduling.
Promotion service good results and professional service
The carpet cleaning we received was done by a VERY friendly out going person, George knew what he was doing and was willing to go the extra mile to try and make sure the ground in stain would come out. George deserves a rise and if he's not on your training team for new hires he should be because if he can pass on just half of his easy going and friendly nature you'll get more repeat customer for life. Service Masters phone number is in my personal rolodex.
George pay the man you've got a WINNER there
Great job! Friendly personnel, quick service, couldn't ask for better!
large gouge in bathroom wall
This is the first we heard about this problem, and we will contact the customer to fix the situation.
Services were great. We were extremely happy with the outcome of our basement cleaning. They arrived promptly & were very pleasant to work with. Thank you!
I thought the cushions on the sofa bed could have been cleaner. Perhaps it's the type of fabric
Very professional!!
I was more than satisfied with your service also very happy with the young gentleman who came and did the job. I certainly will not hesitate to call again as well as telling all my friends about your great service. Thank you very much. Sincerely yours, Name removed
I was extremely pleased with the work that Jose and his partner did on both cleaning my tile grout and cleaning my rugs. I will continue to use them in the feature. Also, your crew is always polite and respectful.