Fleet Feet Sports Richmond
Richmond
VA
United States

Customer Testimonials

Report a concern   March 23, 2022 — Rated 10 out of 10 by L.M. Fleet Feet
What do you like about our products and services?

The service is very personalized and Isabella took time with me- I never felt rushed.
There was no pressure to purchase anything.
I liked the computerized analysis of my feet and my gait, but as I mentioned to Isabella, I did feel the walking mat was too short for a natural gait evaluation. I was aware while walking back and forth on the mat that I felt constrained and sometimes unstable adapting my gait to the length of the mat rather than walking at my natural pace and gait.

Report a concern   March 23, 2022 — Rated 10 out of 10 by J.H. Fleet Feet
What do you like about our products and services?

The staff was amazing and truest helped me understand my feet and finding the correct and most comfortable running shoe possible.

Report a concern   March 23, 2022 — Rated 10 out of 10 by A.M. Fleet Feet
What do you like about our products and services?

Great service. Listened to my needs, valuable technology and inventory on hand. Very friendly service and got in and out in less than 20 minutes.

Report a concern   March 23, 2022 — Rated 10 out of 10 by B.A.D.T. Fleet Feet
What do you like about our products and services?

Great selection, knowledgeable sales people, great service.

Report a concern   March 23, 2022 — Rated 10 out of 10 by Laurie Baier Fleet Feet
What do you like about our products and services?

The personal attention, the scans, the knowledge of the staff.

Report a concern   March 22, 2022 — Rated 10 out of 10 by M.A. Fleet Feet
What do you like about our products and services?

Associate was very helpful and seemed to know the different shoes well

Report a concern   March 22, 2022 — Rated 10 out of 10 by G.F. Fleet Feet
What do you like about our products and services?

I've been shopping at Flee Feet for approximately five years. Since my feet continue to expand, new walking shoes were necessary. Thus, a trip to Fleet Feet. My feet were screened for all the necessities related to a running/walking shoe. Afterwards, a pair of socks and a variety of shoes were delivered. The associate was so accommodating and so committed to finding the precise shoes to serve the client's needs; definitely a caring, knowledgeable, and engaging individual. My feet were soooooooooooo happy when leaving the store. Marvelous Experience!!! The Place To Go!!!

Report a concern   March 22, 2022 — Rated 10 out of 10 by A.A. Fleet Feet
What do you like about our products and services?

Isabelle was the BEST! She made me feel super comfortable and confident and I love my new shoes!

Report a concern   March 22, 2022 — Rated 10 out of 10 by A.R. Fleet Feet
What do you like about our products and services?

Knowledgeable and friendly

Report a concern   March 22, 2022 — Rated 10 out of 10 by S.S. Fleet Feet
What do you like about our products and services?

Great

Report a concern   March 21, 2022 — Rated 10 out of 10 by M.P. Fleet Feet
What do you like about our products and services?

From the minute I walked in I felt very welcome and the team was ready to help. Jeff helped me find a new pair of shoes that fit fabulous. Thank you for taking the time to care.

Report a concern   March 21, 2022 — Rated 10 out of 10 by T.D. Fleet Feet
What do you like about our products and services?

Great store
Great customer service

Report a concern   March 20, 2022 — Rated 10 out of 10 by D.C. Fleet Feet
What do you like about our products and services?

Excellent service and products

Report a concern   March 20, 2022 — Rated 10 out of 10 by Mike Langford Fleet Feet
What do you like about our products and services?

I just had both deer operated on from plantar fasciitis. We went in the store and sales associate welcomed us professionally. Immediately took scans of my feet and was very knowledgeable of the type of shoe I needed and what needed to be done to correct feet. He brought out 4 pairs that he recommended, I tried them all and picked the perfect pair and insoles. I have had them on for 2 days, and it’s like I’m walking on clouds perfectly. I’m not a shoe person at all but I highly recommend this company. I wore army boots for 15 years and my scans showed the wear and tear on my feet. Thanks Fleet Feet for your expertise and professionalism on getting my feet straight finally!

Report a concern   March 20, 2022 — Rated 10 out of 10 by Erin Hill Fleet Feet
What do you like about our products and services?

I loved the personalized nature of the multi-step fitting, as well as the friendliness and expertise Anthony and Courtney shared. Thank you for a top notch running shoe fitting experience!

Report a concern   March 20, 2022 — Rated 10 out of 10 by C.B. Fleet Feet
What do you like about our products and services?

Lebs was very good. Seemed very honest and genuine.

Report a concern   March 20, 2022 — Rated 10 out of 10 by G.B. Fleet Feet
What do you like about our products and services?

Fleet Feet service is always prompt, friendly, and helpful. Your sneakers are so comfortable, attractive, and fit well. I am a repeat customer for many years now.

Report a concern   March 20, 2022 — Rated 10 out of 10 by Kim Powell Fleet Feet
What do you like about our products and services?

Your team is so helpful in helping me find the perfect shoe for both my growing son and myself.

Report a concern   March 20, 2022 — Rated 10 out of 10 by M.C. Fleet Feet
What do you like about our products and services?

They listen
They are respectful
I was given many options
I was given time to make my decision

Report a concern   March 20, 2022 — Rated 10 out of 10 by M.O. Fleet Feet
What do you like about our products and services?

Great customer service!

Report a concern   March 20, 2022 — Rated 10 out of 10 by thomas squire Fleet Feet
What do you like about our products and services?

Very strong customer service from all associates

Report a concern   March 20, 2022 — Rated 10 out of 10 by S.J. Fleet Feet
What do you like about our products and services?

Lebs was awesome to work with and very knowledgeable!!

Report a concern   March 20, 2022 — Rated 10 out of 10 by Lindsay King Fleet Feet
What do you like about our products and services?

I love my Hokas and supporting a small business! Everyone is always friendly and helpful.

Report a concern   March 20, 2022 — Rated 10 out of 10 by S.E. Fleet Feet
What do you like about our products and services?

Very helpful and precise with foot measurements

Report a concern   March 19, 2022 — Rated 10 out of 10 by S.C. Fleet Feet
What do you like about our products and services?

Great service

Report a concern   March 19, 2022 — Rated 10 out of 10 by Ken Lines Fleet Feet
What do you like about our products and services?

You were sold out of my size in a shoe I was interested in, but the salesperson showed me a Saucony Ride 14 shoe that I love. I am new to running after a ten year layoff and had never been to Fleet Feet before so I really appreciate his knowledge. I will be back to probably purchase the same shoe in around six months.

Report a concern   March 19, 2022 — Rated 10 out of 10 by matt ferguson Fleet Feet
What do you like about our products and services?

The fit process for shoes is best in class. Knowledgeable staff give great advice without being pushy.

Report a concern   March 19, 2022 — Rated 9 out of 10 by james arbuckle Fleet Feet
What do you like about our products and services?

Elizabeth was friendly, knowledgeable and efficient.

Report a concern   March 19, 2022 — Rated 10 out of 10 by C.S. Fleet Feet
What do you like about our products and services?

Elizabeth was amazing, patient and knowledgeable. She helped me find the shoes that meet my needs!

Report a concern   March 18, 2022 — Rated 10 out of 10 by Lisa Evans Fleet Feet
What do you like about our products and services?

Great personal service.


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