Customer Testimonials
The shoes I bought fit perfectly! Elizabeth at the Patterson Ave store in Richmond, Va did a wonderful job finding a shoe to fit comfortably!!
Assistance by Anthony was professional and friendly when assisting the needs of a grandson and grandmother. We will be back.
I like that if I ask to measure my foot they will do it without question. I like some shoes and others I don't care for. Usually I can get fitted at Fleet Feet.
Great customer service
Go out of their way to help you!
The sales person was awesome!
Top notch service!
Yes I do
Great service & knowledge
The testing to take a close look at my feet, the way I walk, where I put my weight on my heels and info regarding my arches was most helpful.
I like the personalization of the service. The manager made several suggestions that I appreciated, especially the one about moving up from a 7.5 to size 8 shoe. The previous pair that I purchased there apparently were not fitting as well as I had hoped. Many thanks for helping me to figure out why my current shoes weren't working well for me and for giving me some options to choose from. Will be back when it's time for another pair.
Harrison was very knowledgeable and helped find the perfect sneaker.
Customer service
My fiancé and I had our feet analyzed and they successfully found us both comfortable shoes. Friendly customer service.
Friendly knowledgeable staff
I like my tennis shoes; they fit great ! The helper did a good job; was very patient !! I would definitely come back again & recommend your store to all my friends.
First name removed H Last name removed
Richmond VA 23227
Isabelle was so helpful and kind! I will definitely be back. She explained everything to me and helped me with all my wants/needs.
Great selection and friendly staff
I was truly impressed by the very personalized service we received with Elizabeth. This was our first visit to Fleet feet and it was very informative efficient. Despite how busy it was we still received quick and professional service. Thank you!
Haven’t had much time to use my shoes but I’m impressed with the technology that was used to determine which shoe was best suited for me.
The personal service provided by Harrison was outstanding ! He was very helpful and knowledgeable.
Personal service, technology, spend a lot of time with you, answer questions thoroughly, tried many options with no time pressure,
I love that my sales associate took the time to listen to what I needed and did not rush me to make a decision.
Very informative sales people. Found the right shoes for me.
Personalization, knowledgeable associates, welcoming atmosphere
People very nice and knowledgeable-took time with customers!
The knowledgeable young lady who waited on me did such a perfect job of listening to me and then measuring my feet that the first pair of shoes I tried on were a perfect fit. Not only that, the pair of shoes she brought out from the back were a color I would have picked out ~ my favorite color for shoes.
Very friendly and knowledgeable.
Good shoes that truly fit your feet.
Service was great. The staff made me feel comfortable from entrance to exit.
Hoka is My New All Time Favorite Shoe. They Have Changed My Life. My Favorite Style is the Bondi 7. I Tell All My Friends and Co-Workers How Great They Are!!! I'm Forever A Life Time Fan.