Fleet Feet Sports Richmond
Richmond
VA
United States

Customer Testimonials

Report a concern   December 10, 2020 — Rated 10 out of 10 by J.H. Fleet Feet
What do you like about our products and services?

Ben did a great job assessing and satisfying my running show needs!

Report a concern   December 10, 2020 — Rated 10 out of 10 by L.S. Fleet Feet
What do you like about our products and services?

Very professional staff and equipment. Very successful outcome.

Report a concern   December 10, 2020 — Rated 9 out of 10 by S.O.L. Fleet Feet
What do you like about our products and services?

The brands and knowledge service I can't get other places.

Report a concern   December 9, 2020 — Rated 10 out of 10 by K.M. Fleet Feet
What do you like about our products and services?

Knowledgeable

Report a concern   December 9, 2020 — Rated 10 out of 10 by W.B. Fleet Feet
What do you like about our products and services?

Ben was very attentive and made sure all my questions were answered. Thanks for getting me into a new pair of shoes!

Report a concern   December 8, 2020 — Rated 9 out of 10 by M.M. Fleet Feet
What do you like about our products and services?

Knowledge of the staff and foot assignments

Report a concern   December 7, 2020 — Rated 10 out of 10 by M.L. Fleet Feet
What do you like about our products and services?

Salesperson was very knowledgeable about each type of shoe and patient during my decision process on which shoe to select.

Report a concern   December 6, 2020 — Rated 10 out of 10 by D.C. Fleet Feet
What do you like about our products and services?

Friendly and knowledgeable staff

Report a concern   December 6, 2020 — Rated 10 out of 10 by S.T. Fleet Feet
What do you like about our products and services?

Easy to work with. No pressuring to buy accessories, etc.

Report a concern   December 6, 2020 — Rated 10 out of 10 by Sara Vorlop Fleet Feet
What do you like about our products and services?

Amber was very helpful in finding the right running shoes for me and not pushy at all. She made the experience great and I was able to walk away with a great pair of shoes that didn't need any special ordering or anything! Very pleased with service and products.

Report a concern   December 6, 2020 — Rated 10 out of 10 by A.M. Fleet Feet
What do you like about our products and services?

Awesome selection of running shoes.

Report a concern   December 6, 2020 — Rated 10 out of 10 by ed palmateer Fleet Feet
What do you like about our products and services?

I was extremely impressed with the depth of knowledge in my consultant Dominic. I learned things about my feet that will be invaluable in future shoe selections. I was particularly pleased with the foot scan results that will be used to order a custom orthotic. I am eagerly awaiting the arrival of the shoes that I ordered. This will be my "go to" place for shoes thanks to their expertise and friendly service.

Report a concern   December 5, 2020 — Rated 10 out of 10 by S.N. Fleet Feet
What do you like about our products and services?

Friendly staff providing right recommendations for runners across levels.

Report a concern   December 5, 2020 — Rated 10 out of 10 by D.A.J.D. Fleet Feet
What do you like about our products and services?

My Hokas have saved my aging feet! I currently have 3 pairs, which I use for different purposes. Every person helping me with my selections has been knowledgeable and courteous and seems to be most interested in helping me get what I need.

Report a concern   December 5, 2020 — Rated 10 out of 10 by T.R. Fleet Feet
What do you like about our products and services?

Personalized service

Report a concern   December 4, 2020 — Rated 10 out of 10 by E.R. Fleet Feet
What do you like about our products and services?

Amber was very helpful and knowledgeable. Fleet Feet has a good variety of great quality shoes. I love the socks.

Report a concern   December 3, 2020 — Rated 10 out of 10 by Sharon Campbell Fleet Feet
What do you like about our products and services?

Personal expert services, no pressure or feeling of time constraints, great variety of quality inventory

Report a concern   December 3, 2020 — Rated 10 out of 10 by N.W. Fleet Feet
What do you like about our products and services?

Super customer service! And I love mr new running shoes.

Report a concern   December 3, 2020 — Rated 10 out of 10 by Daniel Barron Fleet Feet
What do you like about our products and services?

They did a great job of analyzing my feet and my running needs to pick out a few great options. They were really good at no pressure sales and ultimately fitted me with a really great shoe/insert combo. Will return for all my running shoe needs!

Report a concern   December 3, 2020 — Rated 10 out of 10 by A.S. Fleet Feet
What do you like about our products and services?

Excellent attention to the customer and knowledgeable staff.

Report a concern   December 3, 2020 — Rated 10 out of 10 by Cheryl Lloyd Fleet Feet
What do you like about our products and services?

Very knowledgeable staff. Extremely helpful. So far, it seems as though my new running shoes are a good fit.

Report a concern   December 2, 2020 — Rated 10 out of 10 by S.W. Fleet Feet
What do you like about our products and services?

Comfort, comfort, comfort!!!

Report a concern   December 2, 2020 — Rated 10 out of 10 by A.P. Fleet Feet
What do you like about our products and services?

Great personalized service. Good adherence to COVID precautions.

Report a concern   December 2, 2020 — Rated 10 out of 10 by K.A. Fleet Feet
What do you like about our products and services?

Great customer service!

Report a concern   December 2, 2020 — Rated 10 out of 10 by Lynn Martin Fleet Feet
What do you like about our products and services?

The Brooks Woman’s GTS Adrenaline is a great, comfortable shoe. Harrison, the Sales Associate, has Excellent Customer Service! He is definitely a valuable employee to your company!
Lynn

Report a concern   December 2, 2020 — Rated 10 out of 10 by H.D. Fleet Feet
What do you like about our products and services?

The outstanding customer service

Report a concern   December 2, 2020 — Rated 10 out of 10 by R.A. Fleet Feet
What do you like about our products and services?

Great service and merchandise.

Report a concern   December 1, 2020 — Rated 10 out of 10 by Ashley Sheets Fleet Feet
What do you like about our products and services?

Your products are superb, but it’s your people who set you apart. They have important expertise in fitting and finding the right product, of course, but their servant leadership, kindness, and encouragement make all the difference. My associate, who works at a store in the far suburbs that I’d called by mistake, made a special trip to deliver my items to my neighborhood Fleet Feet! I will never shop anywhere else.

Report a concern   November 30, 2020 — Rated 9 out of 10 by Sophie Roberts Fleet Feet
What do you like about our products and services?

I like that the sales people are patient about trying on different brands to compare choices. I like that it is local here and I can talk to someone about my thought process in choosing my next pair of shoes.

Report a concern   November 30, 2020 — Rated 10 out of 10 by L.D. Fleet Feet
What do you like about our products and services?

Dominic (I think that was his name) was great! He took the time to listen and gave great advice.


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