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Client Testimonials
Chemical free process and great staff
The team was onsite early and was very professional. I had a few rugs in the house but I had another rug in my second house, the team took the effort and drove to the other house and collected the rug at the before leaving. Will recommend their service to friends and family. Thank you Zerorez Team. Ann Austin TX
We had a great service tech, Javier. He did a great job!
Everything about my cleaning went as promised. Tech called ahead. My appointment was on time as promised. My carpet is cleaner than I expected. Tech was very professional and made sure I was pleased before he finished and left.
Water only cleaning method and service!
Prompt, efficient, friendly
I have been using Zerorez since they came to Austin. I am very happy with the company and the quality of the cleaning. This latest cleaning, Stephan , was the BEST carpet cleaner I have had in over 30 years! He was very professional, he listened to my concerns and addressed them. He went above and beyond and I am very happy with the service. I like the no chemicals, as I keep my Grandchildren and do not like chemicals.
Worked really well & didn’t take long
Fast response, friendly personnel, and fast service.
Quick and gets it done right.
cleaned beautifully, knowledgeable staff, on time
Stephan was very good and informative
Great job! My floors looks awesome!
Carpets are super clean and tech was very through and explained everything!
I've had my sofa cleaned before with another company and I felt as it did not remove pet odor. However, when Zerorez cleaned my sofa, the pet odor was completely gone. So thankful!
Punctual and performed the task as requested
Excellent service will definently call again.
I own 3 companies and the rep y’all sent out was very knowledgeable in his field and thourough as well.
We were very pleased with our experience with Zerorez! The carpets and sofas they treated look brand new. thanks!
We were very happy with the service and the technician who handled it for us
Friendly staff and very accommodating!
Loved the clean smell and knowing there wasn’t soaps on my carpet
Stephan was super - courteous, efficient, professional, and a true gentleman. Carpets look and smell great! The complimentary tile cleaning made a huge difference! I will be using your company to clean the stone tile in my house soon as well!
This is my second time using Zerorez and I am a customer for life! I am very pleased with the outcome and I would definitely recommend this company. Beau has been my technician both times and he is amazing. Very professional and kind, does a thorough job and made me aware of my options without being pushy. Thank you Zerorez and Beau!!
Quick, responsive, friendly, thorough. They did a good job and cared if I was satisfied or not.
Good service. Showed up on time. Cleaned up and gave recommendations on drying carpet. No residue, no smell, looks great!
Quick, clean and friendly.
Stephan did a great job on 20+ year old carpets and very stained from our pets. The carpets not only look great, feel good to. And the house smells better!
Thank you!!
A very happy customer/Julie Hanson
The tech was very nice and did a great job!
Very clean and fast
I rate a 9 only because of one thing. I have found a lack of communication at times with the receptionist answering the phone and the emails at times. I have addressed this and am expecting better service paying better attention to details.
With regard to the quality of work, it's outstanding! I'd rate a 10 on this! Having been in the Real Estate Community for over 20+ years (I'm a Real Estate Broker/Owner of Texas Platinum Properties) and have used many contractors, Zerorez has been by far the best and I will continue to use them. My favorite service rep is Aiden Frazier and I request only him. His boss Brad McKee is also outstanding. I'm the type of person once I find a good quality service company and rep, I am very loyal until they do me wrong.