Client Testimonials

Carpets turned out beautiful. They dried quickly and smelled good.

Completely worth the time and investment. The prices are great, the technicians are professional and courteous (Paul was stellar), and it is true what they say; their cleaning is much cleaner than other national or local services.

They were on time and called ahead unlike other services I used who just cancelled because they did not know I was home.

They were able to truly clean a large stained pet area from my rescue pup with great results. I honestly thought the carpet was a loss. They resuscitated it.

I had them do specific areas and declined some extra rooms since they do not get used often, but when I compared the previously "cleaned" carpet in the unused rooms to the Zerorez CLEANED carpet; there was a big difference.

Overall I will be calling them back to finish the other areas and my tile.

On time.
Paul is very friendly and knowledgeable.
He is willing to work with you to determine the best deal for your budget.
Carpets are very clean and they dry quickly.
Paul was up front about the services provided.
The process was quick.

Marco, explained the entire process and listened to our concerns. We are extremely happy with the results!

Fast, friendly, and affordable. Excellent service and carpet dries quickly. I had ugly high-traffic stains and they used specialized brush rollers that dug in deeper to remove the ground in dirt. I am very satisfied and would highly recommend Zerorez.

Prompt, polite and no residue.

Paul was great and very helpful! I loved that there was no way no unpleasant odor and the floors look great! We had a few stains that did not come out of the carpet, but definitely not a deal breaker, and the couch cushion he did looks so much better. Overall, it was a great experience!!
JB

We knew before our 10-year blue carpet was cleaned that it wouldn't look new, but we are very pleased with the end result. Marco took his time cleaning the obviously dirty areas on the living room carpet and now it looks so much better. In fact it looks so much better that we won't have to replace the carpet for a while. Marco was very friendly and respectful of us and our home. Kudos to him and Zerorez for a job well done.

The tech was very knowledgeable and professional. He did a fantastic job on my tile and carpet. The prices were very affordable as well.

Easy to schedule... no tons of soap residue

Fast, welldone

Customer service is fantastic.
Safe for pets.

The carpets look amazing! Also the rug changed color before our eyes and the whole house smells great!

Great customer service

Service was excellent. Our tech was courteous and professional.

The service was awesome! Marco was on time and helped me move a few remaining pieces out of the way! Super nice guy and the carpets look great!

Would recommend them again!

Friendly staff, reasonable pricing, chemical free solution, accommodating schedule, no lingering smell.

Marco G was nothing but a perfect technician. He was polite, thorough, and left my carpets looking super! Thank you, Marco!

Natural and no residue.

Total professionalism!

I like that there is no chemicals and yet the carpets clean just as well and don't have that stiffness that usually comes after drying.

Great customer service and clean carpets!

Very professional.

The rugs were well cleaned and look fantastic. No lingering smells and feel so soft and plush. Received them on time as promised. Great price for the service provided. Thank you so much for a job well done.

Bo was your representative and he did a great job of cleaning our carpet which had some bad stains in certain areas. He was very dedicated to doing the job right and very polite and pleasant.

Easy to schedule, employee was on time, friendly and efficient. And, my really, really crappy carpet looks like new...and smells good! I regret not getting my stairs clean. I had no idea how bad they were until the other carpet was cleaned!

Super friendly and professional staff, thorough assessment and explanation of options and an excellent clean using non-toxic products! ZeroRezAustin has cleaned my carpets twice now and I will use only them from here on out.

Very thorough!

No detergents or harsh chemicals

Your products work great. My carpets looked great. Your technician was very knowledgeable about your process. He was very polite. Stephen was my technician.