Client Testimonials

no soap

Fast, friendly, and thorough service. The technician provided a helpful explanation of the process.

The carpet cleaning was nice, no complaints. But what really impressed me was when the air duct guy that came out. He was out of town on Friday when the carpets were being cleaned so he came on Monday instead. He was very professional and worked from 9-2:30 without stopping and taking a break. He worked hard. If I had owned a business I would of offered him a job on the spot. He went above and beyond making sure the vents were clean as possible and did a few extra to make up for it taking so long. We were very impressed with him and his attitude. He even took the time to explain to us all the extra products and stuff we can do to remain fresher in the house. I saw the air ducts from the camera and they looked great. My wife is so happy that we will be breathing fresh air.

We had our carpets cleaned over the weekend and all I can say is wow! Even Josh, the tech mission, and owner, was impressed. We have a toddler, and anitber baby on the way and love that no chemicals are used on the carpet. It's just water. We will definitely be using zerorez again, and I will be recommending them to everyone I know. Great job guys!

The carpet was much cleaner after your service than any other company we have tried

Our 20+ year old carpet looked truly wonderful after the cleaning. We were completely satisfied with every aspect of the service, the price was lower than another company I called, and the technician was extremely polite and professional. I will recommend this service to my family and friends. Wish we had this done several years ago!

Your technician George or (Jorge) was really good at what he does. He explained the process to me very well and he was attentive to detail. George was a very good representative for Zerorez. Thanks for the impressive effort and job well done.

No stiff carpet and dries quickly plus gets carpets clean like new

After cleaning, the carpet felt clean - not sticky - and looked like new. Scheduling an appointment was easy. There was some lack of communication in the back office in your back office concerning a change in contact numbers, but the service was re-scheduled and completed quickly.

Great job. Outstanding serviceman

I like that is does not use soap or detergent on the carpets. I had great customer service from the point I inquired and made the appointment through to having the carpets done by Jason. I will definitely use Zerorez Austin again and recommend them highly.

The only carpet cleaning company I'll ever use! They are the very best!

Liked that product didn't smell. Liked the special scrub brush that pulled up all dust and stuff. The carpet truly feels clean. Liked how Josh showed us all the hidden pet spots. Really liked that he came in with shoe covers and the wall corner protectors. Have never seen the corner protectors before. Great idea. Josh was very professional and very informative about the products and all chemicals. Explained process in easy terms to understand.

Great service by Josh-good man!!!!

Technician was clean cut and very professional. He was on time and very knowledgeable about the products.

Carpet walkway areas look same color as rug covered areas.

Great customer service & follow up.

Clean operation , technician was great!

No shampoo residue. Seemed to get the carpet clean.

I loved how professional the technician was! He seemed to want to get my carpets clean as much as I did. He understood the fiber content and the need to be careful but thorough in taking care of our rugs. He explained everything thoroughly and did an awesome job!

Services were well explained and they provided a through explanation of their products

Area rugs thoroughly cleaned of cat hair and pet odors nearly eliminated in house.

The professionalism and honesty of the technician. He was also very knowledgeable.

It was the best clean I have ever had

It works!! Clean carpet and professional service.

The service guy did a great job and was very nice and professional and very thorough! My husband was impressed and he is very particular. Will definitely call Zerorez again!

Everything and the employees were excellent!

Green - I'm chemically sensitive so I appreciate the lack of odors and VOC's. Also, Jorge Falcon was very professional and gave me an estimate of the possible services before he started.

professional, great product, drying time

You were very thorough and I was very satisfied with the results. Thanks!