Colton RV

Customer Testimonials

Report a concern   July 14, 2020 — Rated 10 out of 10 by Laura Mercedes Cruz Colton RV of North Tonawanda
What do you like about our products and services?

Service is great as well as the associates/ employees. The prices are a little pricey.

Report a concern   July 14, 2020 — Rated 10 out of 10 by Mollie Ann Pietrosanto Colton RV of North Tonawanda
What do you like about our products and services?

We have bought several RV's in the past. 1 previous from Colton and the rest from Buffalo RV. After issues with the one we bought 6 years ago from Colton that we traded in to Buffalo RV. I sent an email to Mr. Colton explaining my dissatisfaction with his dealership and service. He called and wished I hadn't traded it so he could try to fix the problem and said in the future if i was looking for an RV to give him another chance. He even gave me his personal cell phone number. What owner does that. Now 6 years later ready to buy a new RV I emailed him. His secretary called back, and said he remembered us and Jim was going to oversee our sale personally. This had to be the best experience we have ever had buying an rv. From our salesman Mason Seger to the sales manager Kevin Kiristis, the finance manager Kevin Link and Todd who did our walk through we were treated very well. I also can not forget to thank Jim Colton for making sure our deal got done. He really keeps his promises. He is not like the other dealers who sell and forget you. I mean remembering someone from 6 years ago,,amazing I would recommend this dealership to everyone looking for an RV. Ours is being delivered on Thursday and we cant wait. Thank You again Mr. Colton

Report a concern   July 12, 2020 — Rated 10 out of 10 by G.D.C. Colton RV of North Tonawanda
What do you like about our products and services?

Craig, Binoy and Matt were all extremely helpful and took good care of me from the initial sales call to the final (and very detailed) orientation.

Report a concern   July 11, 2020 — Rated 9 out of 10 by J.C.R. Colton RV of North Tonawanda
What do you like about our products and services?

No comment

Report a concern   July 10, 2020 — Rated 10 out of 10 by M.H.S. Colton RV of North Tonawanda
What do you like about our products and services?

I like the variety of campers available

Report a concern   July 9, 2020 — Rated 10 out of 10 by D.A.D. Colton RV of North Tonawanda
What do you like about our products and services?

Did a great job taking care of our job and person explaining how to use our equipment was very helpful.

Report a concern   July 9, 2020 — Rated 10 out of 10 by Michael Frank Derose Colton RV of North Tonawanda
What do you like about our products and services?

VERY RELIABLE, HELPFUL,EFFICIENT

Report a concern   July 9, 2020 — Rated 10 out of 10 by William J Leggett Jr Colton RV of North Tonawanda
What do you like about our products and services?

The service personnel are exceptional!

Report a concern   July 8, 2020 — Rated 10 out of 10 by James Krakowiak Colton RV of Orchard Park
What do you like about our products and services?

Your service, provided by my sales person, Christine Cooper, hit all the requirements we were interested in viewing and learning about. Follow Up by her, was spot on, as things moved quickly for us to ultimately take delivery of the somewhat rare “InTech Sol Horizon”;
We are excited about this product and extremely pleased we made the purchase.
Jeff, in Finance, guided us through the myriad of paperwork and out of state registration we required, basically made that process without misunderstandings and/or confusion.
All was complete in a timely manner, including the orientation and pristine detailing of our new RV.

Report a concern   June 29, 2020 — Rated 10 out of 10 by G.J.M. Colton RV of North Tonawanda
What do you like about our products and services?

Sorry didn’t mean to hit 0 but I’m starting to think that way I’ve owned my unit for over a month and made a payment on it ,got the title and paying storage for it yet it’s still at your dealership. After going over everything 3 times 4 or 5 different people and a couple items that were supposed to be done still aren’t. I watched it written and it still seams to get lost between people. I’m ready to just buy a new motor home so I don’t have to worry about these things for a couple years. I told Craig and John moss I didn’t care about leaving it for a week or two but this isn’t acceptable. I’ll always try to buy from Colton first because your local and I watched your dealership grow from a van a month to what you are now

Report a concern   June 29, 2020 — Rated 10 out of 10 by J.F. Colton RV of Orchard Park
What do you like about our products and services?

Friendly staff & service made our 1st RV purchase a pleasant experience.

Report a concern   June 27, 2020 — Rated 10 out of 10 by Kenneth Austin Short Colton RV of North Tonawanda
What do you like about our products and services?

Colton RV personnel are very professional and amicable. Our sales person, Bill was knowledgeable and showed us RV’s that we could afford and that met our wish list. Matt spent an extraordinary amount of time explaining all of the features of our class A Motorhome. He was very patient with us and answered all of our questions. Binoy, the finance guru, explained all of our financial options and warranties without any high pressure tactics. We stayed overnight at Colton’s in our new RV to familiarize ourselves with our new purchase. We found a few things that needed addressing. The service department took our vehicle in immediately the next day and took care of our concerns. We would highly recommend Colton RV especially to newbies like ourselves.

Report a concern   June 26, 2020 — Rated 10 out of 10 by Sallie M Hunley Colton RV of Orchard Park
What do you like about our products and services?

The customer service was excellent, the sales Representative Daryll was very informative about the vehicle I was looking to purchase and was very help in making my experience and Colton RV plasent I will recamand Colton RV to friend and family.

Michael Askew 🚐

Report a concern   June 26, 2020 — Rated 9 out of 10 by J.E. Colton RV of Orchard Park
What do you like about our products and services?

Salesman was knowledgeable and helpful and not pushy.

Report a concern   June 25, 2020 — Rated 10 out of 10 by G.L.S. Colton RV of Orchard Park
What do you like about our products and services?

Friendly people

Report a concern   June 25, 2020 — Rated 10 out of 10 by Julie M Marth Colton RV of North Tonawanda
What do you like about our products and services?

The whole experience of trading my old unit in & purchasing another used unit was absolutely phenomenal. I would highly recommend your company and Bob Joyce, Matt Smith and Jeff they were all very helpful and very informative in the whole sales process. I never felt pressured and that is one huge decision that I take into account when making a purchase like this.

Report a concern   June 24, 2020 — Rated 10 out of 10 by Frank Nicholas Ardus Jr Colton RV of Orchard Park
What do you like about our products and services?

We couldn’t be more pleased with the professionalism of the entire staff. We told them what we were looking to purchase in a used 5th wheel and they showed us what they had in our price range and the unit that our truck was able to pull. Everything went smoothly from the salesmen, mangers, service dept, getting a complete tour of the store and the receptionist that greeted us at the door.
I have already recommended another friend to purchase a trailer.
Thank you for making our purchase of our new vacation home so pleasant. Can’t wait to get on the road to start a new chapter in our lives.

Report a concern   June 23, 2020 — Rated 10 out of 10 by T.P. Colton RV of North Tonawanda
What do you like about our products and services?

The customer service was really great. Alex was very helpful and knowledgeable.

Report a concern   June 22, 2020 — Rated 10 out of 10 by Karen Lee Kucia Colton RV of Orchard Park
What do you like about our products and services?

Very customer service orientated. Goes out of their way to find out the information if you’re not too sure of it or they may not be. Very friendly and very professional

Report a concern   June 22, 2020 — Rated 10 out of 10 by Steven C. Richards Colton RV of North Tonawanda
What do you like about our products and services?

Jason in service was absolutely amazing and very professional to deal with

Report a concern   June 19, 2020 — Rated 10 out of 10 by G.R.B. Colton RV of Orchard Park
What do you like about our products and services?

Everything was great !!! Thank you

Report a concern   June 18, 2020 — Rated 10 out of 10 by B.B. Colton RV of North Tonawanda
What do you like about our products and services?

Good salespeople. Attentive assistance during PDI. Knowledgeable staff.

Report a concern   June 18, 2020 — Rated 10 out of 10 by Robert Fuller Colton RV of North Tonawanda
What do you like about our products and services?

Employees.

Report a concern   June 18, 2020 — Rated 10 out of 10 by L.M.S. Colton RV of Orchard Park
What do you like about our products and services?

Quality products, good friendly service

Report a concern   June 16, 2020 — Rated 10 out of 10 by Robert Carl Vogt Jr Colton RV of North Tonawanda
What do you like about our products and services?

Doug is great got me in and on the road fast

Report a concern   June 16, 2020 — Rated 10 out of 10 by Deanna Lynn Kekic Colton RV of North Tonawanda
What do you like about our products and services?

My interaction with Salesman Craig Schieder and finance mgr. Binoy George was very favorable. Both were patient and professional. They made making a big investment easier.

Report a concern   June 16, 2020 — Rated 10 out of 10 by R.S. Colton RV of North Tonawanda
What do you like about our products and services?

Attention to customer service, friendly & helpful staff

Report a concern   June 12, 2020 — Rated 10 out of 10 by Lester Andrew Losell Jr Colton RV of Orchard Park
What do you like about our products and services?

This is our second purchase from Colton RV, both experience have been nothing short of excellent. From the sales to the service department every request is met or exceeded expectations. If we find ourselves needing to purchase another RV we will definitely go to Colton......

Report a concern   June 11, 2020 — Rated 9 out of 10 by Scott Gould Colton RV of Orchard Park
What do you like about our products and services?

Everything.... everyone one was great But I felt the final walk through with questions I had the service person was in a hurry Service Desk person was a 10 he helped me get me parts for my stabilizing bars quickly and with priority Saved me !! Tell them Thank You Again for me

Report a concern   June 10, 2020 — Rated 10 out of 10 by John P Gober Colton RV of North Tonawanda
What do you like about our products and services?

Accommodating And try to help


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