Colton RV

Customer Testimonials

Report a concern   July 28, 2020 — Rated 10 out of 10 by B.Z. Colton RV of North Tonawanda
What do you like about our products and services?

New to this and like that first of all you are close by. Staff seems friendly and helpful. Like that dumping stations are open year round

Report a concern   July 27, 2020 — Rated 9 out of 10 by R.Y. Colton RV of North Tonawanda
What do you like about our products and services?

The purchase went smooth start to finish. Communication was good , always let me know how the process was going.
Thanks team Colton

Report a concern   July 24, 2020 — Rated 10 out of 10 by T.M. Colton RV of North Tonawanda
What do you like about our products and services?

Had a great selection

Report a concern   July 24, 2020 — Rated 10 out of 10 by Shawn Lee Wruck Colton RV of North Tonawanda
What do you like about our products and services?

What a fast and super easy process!! Everyone that we worked with was great! We will definitely use Colten RV for all of our RV needs!! So happy with our purchase!!

Report a concern   July 23, 2020 — Rated 10 out of 10 by David Durnin Colton RV of Orchard Park
What do you like about our products and services?

The people behind the products and services of any company is what enables the company to succeed. The people working at Colton RV have been fantastic. Even through the most troubling of troubles the employees commitment to the customer shone through.

Report a concern   July 23, 2020 — Rated 10 out of 10 by R.D. Colton RV of North Tonawanda
What do you like about our products and services?

Willing to earn remote a customer’s business as if they were local neighbors. Customer focused values.

Report a concern   July 22, 2020 — Rated 10 out of 10 by John Charles Kensinger Colton RV of Orchard Park
What do you like about our products and services?

The staff exemplify outstanding customer service! Every visit is such a pleasure. From Lawrence, to Joe in parts, to reception and sales...It’s always an upbeat and welcoming environment. They are all to be commended.

Regards,
John and Donna Kensinger

Report a concern   July 20, 2020 — Rated 10 out of 10 by Monalisa Murray Colton RV of Orchard Park
What do you like about our products and services?

Great options very informative

Report a concern   July 20, 2020 — Rated 10 out of 10 by Teresa Melonson Colton RV of Orchard Park
What do you like about our products and services?

Great products to view but most of all was our salesman Matt he took the time and effort to help us pick out the right RV. Even working on his day off to help us.

Report a concern   July 18, 2020 — Rated 10 out of 10 by L.B. Colton RV of North Tonawanda
What do you like about our products and services?

They took care of my service in a timely manner

Report a concern   July 17, 2020 — Rated 10 out of 10 by William Nakelski Colton RV of Orchard Park
What do you like about our products and services?

I just bought a 2021 grand design transcend 247bh our sales associate was Christine she was great threw our whole process the service department was also fantastic they installed the furrion cameras and a pro pride 3p hitch that I ordered and had sent to the dealership

Report a concern   July 17, 2020 — Rated 10 out of 10 by Gary Exley Colton RV of Orchard Park
What do you like about our products and services?

Friendly environment and very clean store.

Report a concern   July 15, 2020 — Rated 10 out of 10 by M.A.M. Colton RV of North Tonawanda
What do you like about our products and services?

Quick schedule it

Report a concern   July 15, 2020 — Rated 10 out of 10 by G.N.M. Colton RV of North Tonawanda
What do you like about our products and services?

Good service.

Report a concern   July 15, 2020 — Rated 10 out of 10 by Cynthia Elizabeth Wisniewski Colton RV of Orchard Park
What do you like about our products and services?

We were very satisfied with viewings, attention, variety and staff. Unfortunately, I am a bit confused and unsatisfied due to the fact that we did not get a copy of "anything" {10 forms each}--we signed on day of delivery, at table with Jeff, the financing manager. He said he was going to make a copy of all the sheets we signed and we waited for over an hour for him to come back, we asked several times and staff what was going on, where are out copies of warranty, agreements etc. and where is Jeff with our copies. He did not come back. they said we were all set, we never got them, they hooked up our camper to our truck and sent us on our way. why? The only thing we have in our red folder is the purchase certificate and the staff up front said that's all we get. We felt like we were treated less than a quality customer because we did not finance through Colton. Sales and Service staff on viewing and walk through both experiences were great.

Report a concern   July 14, 2020 — Rated 10 out of 10 by Laura Mercedes Cruz Colton RV of North Tonawanda
What do you like about our products and services?

Service is great as well as the associates/ employees. The prices are a little pricey.

Report a concern   July 14, 2020 — Rated 10 out of 10 by Mollie Ann Pietrosanto Colton RV of North Tonawanda
What do you like about our products and services?

We have bought several RV's in the past. 1 previous from Colton and the rest from Buffalo RV. After issues with the one we bought 6 years ago from Colton that we traded in to Buffalo RV. I sent an email to Mr. Colton explaining my dissatisfaction with his dealership and service. He called and wished I hadn't traded it so he could try to fix the problem and said in the future if i was looking for an RV to give him another chance. He even gave me his personal cell phone number. What owner does that. Now 6 years later ready to buy a new RV I emailed him. His secretary called back, and said he remembered us and Jim was going to oversee our sale personally. This had to be the best experience we have ever had buying an rv. From our salesman Mason Seger to the sales manager Kevin Kiristis, the finance manager Kevin Link and Todd who did our walk through we were treated very well. I also can not forget to thank Jim Colton for making sure our deal got done. He really keeps his promises. He is not like the other dealers who sell and forget you. I mean remembering someone from 6 years ago,,amazing I would recommend this dealership to everyone looking for an RV. Ours is being delivered on Thursday and we cant wait. Thank You again Mr. Colton

Report a concern   July 12, 2020 — Rated 10 out of 10 by G.D.C. Colton RV of North Tonawanda
What do you like about our products and services?

Craig, Binoy and Matt were all extremely helpful and took good care of me from the initial sales call to the final (and very detailed) orientation.

Report a concern   July 11, 2020 — Rated 9 out of 10 by J.C.R. Colton RV of North Tonawanda
What do you like about our products and services?

No comment

Report a concern   July 10, 2020 — Rated 10 out of 10 by M.H.S. Colton RV of North Tonawanda
What do you like about our products and services?

I like the variety of campers available

Report a concern   July 9, 2020 — Rated 10 out of 10 by D.A.D. Colton RV of North Tonawanda
What do you like about our products and services?

Did a great job taking care of our job and person explaining how to use our equipment was very helpful.

Report a concern   July 9, 2020 — Rated 10 out of 10 by Michael Frank Derose Colton RV of North Tonawanda
What do you like about our products and services?

VERY RELIABLE, HELPFUL,EFFICIENT

Report a concern   July 9, 2020 — Rated 10 out of 10 by William J Leggett Jr Colton RV of North Tonawanda
What do you like about our products and services?

The service personnel are exceptional!

Report a concern   July 8, 2020 — Rated 10 out of 10 by James Krakowiak Colton RV of Orchard Park
What do you like about our products and services?

Your service, provided by my sales person, Christine Cooper, hit all the requirements we were interested in viewing and learning about. Follow Up by her, was spot on, as things moved quickly for us to ultimately take delivery of the somewhat rare “InTech Sol Horizon”;
We are excited about this product and extremely pleased we made the purchase.
Jeff, in Finance, guided us through the myriad of paperwork and out of state registration we required, basically made that process without misunderstandings and/or confusion.
All was complete in a timely manner, including the orientation and pristine detailing of our new RV.

Report a concern   June 29, 2020 — Rated 10 out of 10 by G.J.M. Colton RV of North Tonawanda
What do you like about our products and services?

Sorry didn’t mean to hit 0 but I’m starting to think that way I’ve owned my unit for over a month and made a payment on it ,got the title and paying storage for it yet it’s still at your dealership. After going over everything 3 times 4 or 5 different people and a couple items that were supposed to be done still aren’t. I watched it written and it still seams to get lost between people. I’m ready to just buy a new motor home so I don’t have to worry about these things for a couple years. I told Craig and John moss I didn’t care about leaving it for a week or two but this isn’t acceptable. I’ll always try to buy from Colton first because your local and I watched your dealership grow from a van a month to what you are now

Report a concern   June 29, 2020 — Rated 10 out of 10 by J.F. Colton RV of Orchard Park
What do you like about our products and services?

Friendly staff & service made our 1st RV purchase a pleasant experience.

Report a concern   June 27, 2020 — Rated 10 out of 10 by Kenneth Austin Short Colton RV of North Tonawanda
What do you like about our products and services?

Colton RV personnel are very professional and amicable. Our sales person, Bill was knowledgeable and showed us RV’s that we could afford and that met our wish list. Matt spent an extraordinary amount of time explaining all of the features of our class A Motorhome. He was very patient with us and answered all of our questions. Binoy, the finance guru, explained all of our financial options and warranties without any high pressure tactics. We stayed overnight at Colton’s in our new RV to familiarize ourselves with our new purchase. We found a few things that needed addressing. The service department took our vehicle in immediately the next day and took care of our concerns. We would highly recommend Colton RV especially to newbies like ourselves.

Report a concern   June 26, 2020 — Rated 10 out of 10 by Sallie M Hunley Colton RV of Orchard Park
What do you like about our products and services?

The customer service was excellent, the sales Representative Daryll was very informative about the vehicle I was looking to purchase and was very help in making my experience and Colton RV plasent I will recamand Colton RV to friend and family.

Michael Askew 🚐

Report a concern   June 26, 2020 — Rated 9 out of 10 by J.E. Colton RV of Orchard Park
What do you like about our products and services?

Salesman was knowledgeable and helpful and not pushy.

Report a concern   June 25, 2020 — Rated 10 out of 10 by G.L.S. Colton RV of Orchard Park
What do you like about our products and services?

Friendly people


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