Customer Testimonials
I was kept informed about my RV while it was being serviced. The service was done perfectly
Colton makes sure that before we leave the lot we are satisfied. Everyone there is super friendly and very customer service oriented. They're technical expertise is better than any that we've encountered in the area.
We picked up our coach on 2/15/23 and on the walk thru we found some problems and stayed over night to have them taken care of. At no time did any one go over the very large binder in the coach which we discovered once we got home. In the binder it did state dealer responsibility was to deliver the owner information package. Assist customer in completing the registration forms ect. We were there for 2 days and no one went over this. It would have been nice to have had this binder during those 2 days to review. We had several questions and concerns. We spoke with Jeff and he stated Chuck our salesman should have reviewed this with us. Chuck had stated he was surprised Jeff did not review several things with us and inform us of the club and other things that could be beneficial to us. He said this was probably because we did not purchase an extended warranty and other extras. We have sent Chuck pictures of our concerns regarding items that needed to be taken care of with no response from him. We sent him another message today and he did send a message back today stating we should call the parts department or priority rv network. No call to us at all. He had told us before we bought the coach how great customer service is at Colton RV and how helpful everyone is and when we left to go back home with the RV he stated to call him anytime. Also the parts department was supposed to order some warranty items and send them to us but a month went by and nothing was sent to us. I did talk to Shawn in service and told him we may just go to Red Bay and have all our issues taken care of there. We are taking our first trip starting April 3rd and will just make Red Bay one of our stops. We are so very disappointed in the way everything has been handled. It’s a lot of money we spent and it sucks to be so disappointed. We really thought Colton RV would be different. ☹️
Ben did a great job. He took control of contacting Insurance company and getting all repairs done.
Service is a+++. Ren (Kerensa) is an asset to the company. She is professional sincere and always friendly. All personal have been very professional and respectful. Repairs and work on our motorhome were done shortly after parts arrived. The only holdback on parts was a delay in getting them, not lake av. Colton.
Sincerely
Norm and Nancy Last name removed
2022 tiffen allegro open road
Top notch sales associate ... David Gonzalez!
Friendly and outgoing from the moment we met him at the RV show. Had his personal cell phone to reach him with any questions. He made the trip to our home to bring us something from the O.P. location. He made our entire tradw-in and buying process smooth.
Thank you!
Staff is knowledgeable and friendly. Service department completed our work in a timely manner.
Friendly and helpful staff, especially Kim!
Everyone we worked with were very responsive and professional. Any issues we had were handled quickly and professionally.
Thank you
They were very accommodating with warranty work on our Grand Design trailer.
Product seemed of fair quality. Service was good until the end when we waited in my opinion to long for them to bring the camper around, then when they did the guy walked past my husband said nothing so my husband, waited again until someone came and said it was ready. I would say we wasted an hour.
Pleasant. Gave helpful information even though I did not buy my camper from them.
Excellent customer service!
Everyone is always friendly and easy to work with
They made the buying process easy.
I like the quality and make of some of your trailers, along with the friendly and understanding sales people. We have used your services a couple of times recently and have been more satisfied with them than in the past.
Colton RV was a great place to buy an RV. Customer service and sale are very nice and helpful. I think Colton RV went about and beyond all expectations. Thank you to all that made buying are class c a wonderful experience.
We came in with a last minute furnace situation and you guys helped us out so much, and everyone in the team was so nice! You guys hinestly saved us, thank you!
Service was spot on and completed in a timely manner.
Recent bought a 35 ft Class-A. Great experience from the beginning. They were very responsive and communicated well. Provided all the information I requested. I am an out-of-state buyer, so I was a little bit nervous, but they guided me through the whole process. No pushy salesman. When I got there, the financing process was easy and I didn't feel any pressure. They were very thorough with a walk-through and addressed any questions or concerns. Thank you Chuck and Robert!
Extremely fair
Great communication
Gave me the deal I wanted
Good and understanding my needs and wants
Good communication and very responsive from the beginning. They consider all of the needs of what customer of the matter what level of experience they have.. No pushy salesman. No financing disagrees and no pressure.
Easy to work with!!
Colton RV personnel were very professional in the sale of an RV to me
That's a good care of you
We love our sales person Terry . He has helped us get our last 2 campers and listens to our needs and wants ..
My service writer was great, been trying to get a problem fix thru Thor. Ben was able to contact Thor and get the problem resolved. Great Job Ben!
Very helpful
Loads and Loads of many Camping items and very very qualified Employees
Excellent service and knowledge about what they sell