Customer Testimonials
Matt and Harvey in service are stand up guys.
Great customer service
Good
It was easy to schedule our RV inspection. The technician was professional and service was prompt. It is the only RV dealer we will take our Winnebago to. Great sales & service!
I would highly recommend you to all my friends. Very helpful
Our salesman Eli Miller was very knowledgeable about the trailer we purchased and very helpful in answering all our questions.
My camper is outstanding. From service to sales they really took care of us
Thank you for everything! We are excited to get back on the road.
They took care of all my warranty issues and did the yearly safety inspection.
Everyone is friendly and helpful. We live in Harrisburg, PA and purchased the Tiffin Motorhome in 2019 at the Hershey PA RV show. We wanted to upgrade the suspension son we brought it to your North Tonawanda location for this upgrade because your people seemed so knowledgeable about what we needed.
Also, when we purchased the motorhome Colton was especially helpful in setting up our car with the towing package we needed.
The service is outstanding! Everyone we have dealt with is extremely helpful. We purchased a JayFlight last season from Colton RV and following up this spring with a few accessories.
Thanks to Colton RV of NTonawanda we are very pleased with our trailer and looking forward to another great camping season!
Ren
Amazing group of employees- from reception on up- LOVE my colton family! 😀
The customer service and the professional and knowledge of the staff is very good.
Was fortunate enough to work with the staff to complete my first Motor Home purchase for my travel plans. I want to thank Tim Colton ..Rhianna...Abby....Zack and Ben for the time spent.
Looking forward to getting on the road !!!
Sincere thanks to Wesley Toth at Colton RV in Buffalo, NY. Wesley was instrumental in helping with reasonable hotel accommodations (4 miles away), acquiring a free loaner car, and explaining the details of purchasing a 2023 Airstream Bambi 22FB with partial credit in order to receive a $3,000 discount. The final price for this Airstream was the best that I could find on the East Coast! It was well worth the drive from the NYC area to Colton RV in Buffalo NY to get such great personal service and the best price. If You want you can also stay for free on their luxurious 12 pad camping ground with water, 50W hookups, and fireplace. With the best price on the East Coast and exceptional personal service, we will be back for any needed service or upgrades.
Hal & Georgia Hill
Tuxedo Park, NY
The service manager was great to deal with and always kept us updated and the work was excellent. The only issue I had was they could’ve cleaned the inside of the camper after the work was done but other than that everything was great.
Everyone at Colton takes the time to make sure you feel welcome and important. We have bought in the past from Colton and had exceptional service and this time we were just as happy.
Joe and Linda Bailey
Amazing customer service!
Harvey and Jake took great care of my needs for adding a tow plate to my Jeep.bI was impressed with the work. I was also impressed with everyone in the office, friendly and professional.
Setting a appointment was super easy and got me right in the following day. Additional repairs were done right away and was able to pick up trailer following day.
Cassie who took my call was great to deal with and went over the entire process from check in to what would happen if any other repairs were needed. She even stepped up to help check me in due to advisor shortage.
Jim L took the time to come out explain the additional repairs needed in order to pass new york state inspection. He made sure I didn't have any other questions.
Tech bob unhooked the truck and trailer for me when found needed brakes replaced. WOW talk about going the extra mile.
Parts were pricey but due to being able to perform repairs right away made it worth it.
Thank you to Cassie and her team for all the help! If I could describe an ideal employee it would be Cassie from North Tonawanda Colton RV.
During the week of February 6th, my wife and I came to the North Tonawanda service center of Colton RV to exchange our Allegro Red 33A for a 2023 Wayfara 25 LW. The center's staff did all they could to make the turnover and introduction process to the new unit as seamless, informative, and stress-free as possible. We want to note the exceptional and thorough work of Austin Trombitas who lead us through the unit walkthrough, answered our questions on the unit's intricacies, and ensured all our requested add-ons were accomplished. Please give our thanks to all the Center's staff for their work and the attention they lavished on us during our visit.
Robert and Carol Burr
The sales staff and those involved in the purchase of my camper were very polite and easy to work with. They ensured I understood everything throughout the entire process rather than throwing things at me similar to a car buying experience. The staff paid close attention to detail and ensured the customer is always satisfied.
They took care of everything I needed.Very friendly and professional.Pleasure doing business with them.
Great customer service
We had a very nice and smooth buying process with the North Tonawanda location. Everyone we worked with Brynna, Robert and Ben were knowledgeable and very helpful! I would recommend going to them for a purchase of a new or used Rv.
This is our 3rd unit that we purchased from Colton. Erin was patient, understanding and answered all our questions, Bill in service and Justin took care of all our concerns. Always a great experience. We have had all of our units serviced by Colton with no issues and no long waites or delays. Always delivered as promised. If you need a camper, I recommend Colton.
Wonderful service! Very nice friendly people
Very good buying experience purchasing camper. Very pleasant staff overall great experience.
After our initial visit, we received a phone call & we indicated we were not satisfied. Your associates follower through and made sure we were happy. Our sales representative Chris, was phenomenal!