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Client Testimonials
Fast, efficient service and the cleaning does not leave the obnoxious smell of cleaners.
Associates are very thorough and professional - Chuck explained all services and charges in detail. Very kind and courteous.
Very efficient and thorough. Luke did a great job cleaning our carpets. I'll definitely use zerorez again!
No harsh chemicals
Professionalism o f Mariah
My son just bought an older home and the previous owners had two dogs that shed a lot. My son is mildly allergic to dogs and the amount of dog hair left behind was disgusting. After I thoroughly cleaned the house and vacuumed the only carpeted room repeatedly, I could still smell dog. I doubt that the vents were ever cleaned and the carpet was less than two years old, so I decided to try Zerorez. They have been great to deal with. I submitted a request on line and was called back the very next day by Emma. She could not have been nicer. Emma was well informed about services, pricing and scheduling. I was on their schedule in less than two weeks. It would have been sooner, however I was not available. I had both carpet and vent cleaning which is two different service teams. Emma was able to schedule both services for the same day. Both teams were professional, arrived on time (actually the carpet guy was running a bit ahead of schedule and asked if he could come early), and did a good job. Vent guys showed me multiple "before and after" photos, plus Patrick went above and beyond by taking apart and cleaning the dryer lint vent which was also filled with dog hair. Yuck! I think price was reasonable and I would definitely recommend and use them again for my own home.
The young man who cleaned my carpet was knowledgeable and polite.
I really like how prompt they were and the fact that they went the extra mile in cleaning more than was expected. The process of cleaning solution was very clean and thorough.
Explain rd everything beforehand answer all questions. Professional and intent on doing a good job. Very conscious.
Posted great review on google as prior email from you sent me there
Donna and her helper were awesome
Customer service is excellent
Professional, friendly, quick, helpful
the tech who came to our house was so nice and so professional. he did a great job and I would def ask for him specifially the next time. thank you
Hello!
Mariah, our cleaning associate, was amazing. She cleaned so thoroughly and exemplified professionalism. She cleaned my home like she lives here and you could tell she takes great pride in her work.
The zeroez products worked very well. My tile and grout look like new. Everything dried quickly and didn't leave a musty, damp smell like other cleaning companies.
I am very satisfied with the results and will use Zerorez of Pittsburgh for all my future cleaning needs. Thank you!
Everything! 👍😃
Your Tech although he was new he was very thorough and respectful. I’m very satisfied with the results and will use Zero again along with requesting Isiah.
Prompt great job
Friendly and efficient technicians.
Technician was prompt and courteous. He was thorough in his work.
Professional, careful and did a good job explaining the services
The knowledge and friendliness of your office staff and carpet cleaners.
The timely manner in which you were able to do the work and being on time the day of.
Very professional and punctual service members. Very great job cleaning the vents
Technician was very professional and paid
This is my 2nd Zerorez cleaning and I am very satisfied. They do an excellent job
Matt was super professional and nice. Love the fresh smell!
Technician was very knowledgeable and gave me a printout of cost before he began cleaning. Came a little early and was a very pleasant person to deal with. Everything went very smoothly!!!
The men who came to do the work were professional, diligent and kind!
We just had our stairs and entire upstairs cleaned. Chavar was courteous, on time and paid great attention to detail. He did a fabulous job. Our carpets are spotless! he made sure we were satisfied before he left and our carpets smelled great and were nearly dry. Definitely recommend Zerorez. We will definitely use your services again! Thank you!
The price was reasonable, and the technician was friendly.
I must say I wasn’t anticipating on hearing back from anyone at all when I wrote my first review. Just thought, well what a waste!
Your manager, Rachel, wow.
She made me understand the company, her personal values, the traffic patterns, the grout and why it’s still stained etc. she even set me up for a re-cleaning of the sunroom at no cost to me.
The company’s values are strong in that one, be wise and promote that. Now that I know these surveys are read- you really need to take care of that one, especially because she’s awesome at handling not-so-awesome-situations and making upset customers almost instantly at ease.
From a 3 to a 10 is hard to do, but it’s easy with customer service like what she provides. Still love this company, she knows that and now you do. Thank you.