Client Testimonials

Very efficient. Kind employees.

Lance was amazing. Couldn't be happier for what he was able to accomplish with a messy paint spill.

Service and cleaning were excellent!

I have older carpets and they always look good after cleaning staff always through and courteous. Been using you for years.

This was the second time I used Zerorez.
I trusted them enough after the first time to have them clean my mom's carpets. The technician, Luke, that came this time was very kind. He took his time and made sure my mom's carpets were cleaned and smelling fresh. Being a pet owner, we appreciate the fact that our pet(s) can walk across the carpet right after they have been cleaned.

Matt who did the service was very thorough and pleasant to work with. Made sure we were getting what we needed.

Your carpet tech was friendly, professional and we are very happy with how the carpet looks.

The person who came to do the work did a great job.

The timely fashion in getting a service appointment and the professionalism of the staff and service tech.

Great cleaning on even old stained carpets

Very efficient worker. Job well done . Will use company again.

Our carpets and couch turned out great. Our technician, Luke, was prompt, professional, super nice and did a great job.

On April 20, 2023 Paris came to our home to clean white carpeting in 3 bedrooms and stairs. He was very polite and worked hard, but the carpet had a darker look than white (dingy yellow) stripes,
along with blotches in it, and got worse as it dried. I waited 2 days later, hoping drying would change it, but it didn't. Paris was sent here the day that I called, and agreed it was a mess. He got to work again, redoing the master bedroom and landing and 6 steps. Again he was very polite and worked hard. The carpet looked much better when he finished, and still does. But, I do believe that all and all the carpet has turned slightly to a dingy yellow tinge. This carpet was cleaned by you one year ago and that did not happen. I wonder if possibly what you use could react like that, or if possibly be the carpet doesn't like a bath. I have used Zerorez of Pittsburgh
for many years and always had very light shades of carpeting and never had this happen before. I appreciate you acknowledging the problem and sending someone in very good time to remedy it. If you have any any theories of how this happened, I would like to know, so I will know what to do next year
Thank you,
Name removed

Had a great experience, the tech was easy to work with and listen to our issues. He worked to resolve quickly.

Zerorez did an amazing job cleaning our carpets and stairs prior to us moving into our new home. One of the rooms had a few tough stains that I knew we wouldn't be able to remove, but they were able to with ease. They were polite, courteous, and sent my boyfriend and I before and after photos as soon as they were finished. I was so impressed with their timeliness and professionalism, as well as their ability to get us in so quickly. 10/10 would recommend to anyone!

Quick and efficient

They came back to resolve an issue and corrected the problem with no hassle. I appreciate the great customer service!

You have a wonderful team. Your team members are very competent and personable. They made us feel confident that we were receiving superior service!

Luke did an amazing job with our carpets and furniture. He was very professional and polite. Answered all our questions. The house smelled so clean when he was done. He took extra time on some troublesome areas!!

Zerorez is THE best company for carpets, furniture, hard wood floors or air ducts. The people who work for this company are super professional, courteous, respectful, and polite. When they leave your home, and the job is finished at that point, you will realize any other company will leave you disappointed.

Excellent communication before and during service. Technician was friendly, on-time, called ahead and went straight to work. Carpets and furniture look great!

Great job by great guys!

Everything went great

Our service member was really phenomenal, Paris P. Did a really great job communicating with us and making sure everything went smoothly.

The products are excellent. There were quite a few spots on the living room and dining room carpets. My husband was on hospice care for two years and we had a constant stream of traffic in those two rooms. I had them cleaned once before but the spots still showed. Not with Zerorez. Honestly, it looks like new carpeting. I couldn't be more pleased.

The service was great. They were excellent workers. On time. Friendly too! I think they should get a franchise!

I'm not sure why the ten is unable to be changed, but I want to rate you a 7. While I did feel that the service was effective for cleaning my carpet, I was unaware that you will not clean under sectionals. I even had the sectional moved out of the way and would leave it that way until I was sure the floor was dry. The person that came out today 4/22 as a follow-up would not treat the entire room because he said the sectional would cause a rust stain when it is moved back into place if the floor wasn't dry. I specifically asked the phone operator about this and she knew what I wanted clean and it was not a problem over the phone. I really am not satisfied with the response that he drove all the way out here today and wouldn't clean along the wall. So much for the 30 day guarantee.

The man who came was right on time. He was very efficient.

Paul was very professional. He went over and above to do a fantastic job, explained everything well, and provided a quality service. My
Carpets look great. Thank you Zerorez!!

Efficiency of the workers and also the clean smelling products

Anthony was great. Polite, professional. Great job.