Zerorez Eugene
156 South 20th Street STE F
Springfield
Oregon (OR) 97477
United States

Average rating: 8.9 out of 10 based on 4388 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 28, 2023 — Rated 9 out of 10 by P.K. Zerorez Eugene
What do you like about our products and services?

Very efficient. Very fast. Great communication

Report a concern   October 28, 2023 — Rated 9 out of 10 by Elizabeth Twombly Zerorez Eugene
What do you like about our products and services?

Fast, friendly service!

Report a concern   October 28, 2023 — Rated 10 out of 10 by Jennifer Hanselman Zerorez Eugene
What do you like about our products and services?

Nice workers. Polite. Great job.

Report a concern   October 26, 2023 — Rated 10 out of 10 by R.P. Zerorez Eugene
What do you like about our products and services?

Great job. Got up some spots that you guys were unable to get up last time you cleaned for me. Excellent, excellent.

Report a concern   October 25, 2023 — Rated 3 out of 10 by D.G. Zerorez Eugene
How did we disappoint you and what can we do to make things right?

I called to let you know that the entrance of one room does not look any better and no one has call me back or come to look at the problem. They came on Tuesday and i called on wed. Monday morning. Your have had time to send a request of your performance so I am still hoping that you will do me the privilege of responding.
]The other too rooms are very good and I thank you for that.

Phone number removed. We do no text or know how to send a picture.
Thanks you in advance for dealing with our concern
Pauline Last name removed

Report a concern   October 25, 2023 — Rated 10 out of 10 by C.S. Zerorez Eugene
What do you like about our products and services?

Showed up on time did a very thorough job of explaining things. Carpets turned out very nice

Report a concern   October 25, 2023 — Rated 10 out of 10 by Frank Kecskes Zerorez Eugene
What do you like about our products and services?

Courteous and we'll trained cleaning technicians.

Report a concern   October 23, 2023 — Rated 10 out of 10 by Sue Frauendiener Zerorez Eugene
What do you like about our products and services?

Very professional. The only service I have used for the past 5 years

Report a concern   October 23, 2023 — Rated 10 out of 10 by J.G. Zerorez Eugene
What do you like about our products and services?

Everyone I have ever dealt with at Zerorez has been very pleasant and helpful. Good service is so rare anymore. Thank you.

Report a concern   October 21, 2023 — Rated 4 out of 10 by J.T. Zerorez Eugene
How did we disappoint you and what can we do to make things right?

Carpet still heavy damp after 24hrs. Not really as clean as I had hoped.

Report a concern   October 21, 2023 — Rated 10 out of 10 by Richard Stiles Zerorez Eugene
What do you like about our products and services?

The technician Dominic was very thorough in answering my questions and even suggestions about the future of my carpet. Look forward to having him back!

Report a concern   October 21, 2023 — Rated 8 out of 10 by A.M. Zerorez Eugene
What could we do to improve?

Did a great job. Dependable, on time, flexible.

Report a concern   October 21, 2023 — Rated 5 out of 10 by B.S. Zerorez Eugene
How did we disappoint you and what can we do to make things right?

Still have spots in hall carpet.

Report a concern   October 20, 2023 — Rated 10 out of 10 by Lucy Asher Zerorez Eugene
What do you like about our products and services?

The quality is exceptional, their techs are knowledge. Have my carpets cleaned yearly by Zerorez! My carpets look like new for 16 year old carpets!

Report a concern   October 20, 2023 — Rated 10 out of 10 by Lisa Chabot Zerorez Eugene
What do you like about our products and services?

Quick, thorough and as it says in the name, zero residue.

Report a concern   October 20, 2023 — Rated 10 out of 10 by S.H. Zerorez Eugene
What do you like about our products and services?

Chad did a very good job in our home, not only cleaning our carpet, but respecting our needs and budget. He did a great job of explaining the process’s and was quick and efficient while here. Thanks again.

Report a concern   October 19, 2023 — Rated 9 out of 10 by Sue Lawver Zerorez Eugene
What do you like about our products and services?

Prompt service. Thank you.

Report a concern   October 19, 2023 — Rated 10 out of 10 by J.C. Zerorez Eugene
What do you like about our products and services?

Love the service and how clean the house is after!

Report a concern   October 19, 2023 — Rated 10 out of 10 by Kristine Poole Zerorez Eugene
What do you like about our products and services?

Chad came to clean my carpets to my new home he was amazing and very personable…. Hands down best person and he worked very efficiently and hard all by himself… thank you for such and amazing job!

I will definitely request jume to return

Report a concern   October 19, 2023 — Rated 10 out of 10 by S.R. Zerorez Eugene
What do you like about our products and services?

I’m very happy with Zerorez’s quality of work. I have a big house with many levels. The service guy didn’t bat an eye! Great, efficient service.

Report a concern   October 18, 2023 — Rated 10 out of 10 by D.D. Zerorez Eugene
What do you like about our products and services?

The tech did a wonderful job. On-time and worked efficiently. He was friendly and professional. I'm very pleased with the results.

Report a concern   October 18, 2023 — Rated 10 out of 10 by C.A. Zerorez Eugene
What do you like about our products and services?

Pleasant serviceman and the carpet looks great.

Report a concern   October 18, 2023 — Rated 10 out of 10 by N.K. Zerorez Eugene
What do you like about our products and services?

Tech was great and friendly

Report a concern   October 18, 2023 — Rated 10 out of 10 by Jennifer Bates Zerorez Eugene
What do you like about our products and services?

Chad cleaned our carpet. He did a great job, he was was extremely knowledgeable and went out of his way to make sure our carpet was clean. I will defiantly be using Zerorex in the future. Highly recommended

Report a concern   October 17, 2023 — Rated 10 out of 10 by D.P. Zerorez Eugene
What do you like about our products and services?

We’re very happy with the results we have had over the past years with your service and products. There’s no residue feeling on the carpets and no lingering odor.

Report a concern   October 17, 2023 — Rated 10 out of 10 by D.S. Zerorez Eugene
What do you like about our products and services?

Great person doing the work!! Very friendly, knowledgeable of products, and
very pleasant to have in my home.

Report a concern   October 17, 2023 — Rated 8 out of 10 by B.S. Zerorez Eugene
What could we do to improve?

Be more realistic about how long it takes the carpet to dry. I was told 5-7 hours! It’s been over 30 hours and it is still slightly damp. And that’s with windows open and fans running. Fortunately I don’t have a need to put my furniture back again right away, but I would be quite upset if I did.

Report a concern   October 17, 2023 — Rated 0 out of 10 by Q.B. Zerorez Eugene
How did we disappoint you and what can we do to make things right?

I was quoted $142 for the services requested then charged $430.

Report a concern   October 16, 2023 — Rated 10 out of 10 by G.O. Zerorez Eugene
What do you like about our products and services?

very good service and the ld crpets look great!

Report a concern   October 16, 2023 — Rated 10 out of 10 by K.G. Zerorez Eugene
What do you like about our products and services?

Dominic did a great job!


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