Patient Testimonials
Check in and front desk is courteous and professional. Pleasant and patient. I was been treated at JOI for many issues, and I like one stop shopping. X-rays, and diagnosing and treatment all done at the same facility.
Professional and friendly
Clean, well-maintained building. Friendly front office staff, nurses and doctors. Doctor patiently listened to my concerns, and he explained the next steps.
I like the personal attention that I receive from the staff and Dr. Whitaker.
Option to complete medical chart update via internet before appointments and how worker bees hum and get it done!
Every thing was great
Except for having to wear a mask
But I know that’s not your fault
Friendly efficient answered all of my questions I came home feeling assured that my injuries would heal without being fearful of creating further damage because what would and wouldn’t harm me were clearly defined-this information was highly important to me
Excellent service and professional plan that was explained thoroughly with next steps if needed. Felt I was important and my recovery was important as well. Outstanding experience
You are far superior to Southeast Orthopedic Specialists in every way!!!. Particularly in sensitivity to patient needs as regards treatment for osteoarthritis pain.
They are just great!
I have used JOI twice in 3 years and from the initial call describing my issues this week to them recognizing my needs by giving me an appointment the next day does not go without appreciation. I appreciate the way the Doctor listened to my problems and helped with making the outcome better for me, I highly recommend JOI for your particular medical needs.
Very nice and helpful people. Really liked my Doctor, friendly, explained everything she was going to do with my right hand.
I love Dr Gould’s caring attitude and knowledge to solve a problem.
Everyone is very attentive and helpful
Very professional, efficient, friendly staff.
I like Dr. Picerno . He explained everything so I understood my diagnosis.
Kind, caring, and engaged staff.
Very professional, but friendly.
I like that its a educational appointment. I had a knee issue and Dr. Solis did a great job explaining my issues and xrays
I have been a patient since 2007 and have always received courteous and friendly service from the staff and therapist. They provide excellent customer service and care.
Love my Doctor, everyone was real nice, only thing I didn;t like was the line where you had to check in, but that's how it goes, busy morning!
Everyone was nice and helpful to my Mom. Thank you
Usually everyone at your office is very friendly and trying to help. Usually you’re only there a couple of hours. Which is not too bad for such a large facility. I’ve only had one bad experience with a lady that was a scheduler. Other than that I’ve always had a good experience. Dr. Tandran is the best. Actually all the doctors that I’ve dealt with have been the best from the PAs to the I have never had a bad experience with any of them.
Everybody explained everything that they were doing they were all pleasant
The staff is friendly and professional. I appreciate being able to see the same doctor since my first visit 20 years ago. Great job getting patients in and out of the office in a timely manner.
Prompt / thorough examination and analysis. Comforting the patient answering all questions
Office very nice and clean.
Staff all very knowledgeable and very pleasant.
You were made to feel comfortable and welcome.
Very professional, efficient, and timely. Getting an appointment was not difficult and online resources are very helpful to patients.
Everything!
Ease of scheduling, registration and timely appointment
Dr. Dale Whitaker at JOI at Beaches Medical Center changed my life! He and his team did a TKR 10 months ago. I can put on socks, tie my shoes, bend over, walk without a limp, climb and descend stairs, moderate ladder work - WOW! A professional from when he first became my doctor 12 years ago, Dr. Whitaker patiently listened as my symptoms deteriorated until it was time for surgery. His team provided me with a multipage booklet about what to expect, what I might need to buy, as well as what recovery would entail. He met with me briefly before the surgery; next thing I remember was waking up in my room. I was walking that afternoon. Overnight in the hospital was painless, and I went home and started therapy the next day. Great. Highly recommended.