Jacksonville Orthopaedic Institute
1325 San Marco Blvd., Suite 701
Jacksonville
FL 32207
United States

Patient Testimonials

Report a concern   February 16, 2025 — Rated 10 out of 10 by N.E. Jacksonville Orthopaedic Institute - Beach
What do you like about our services?

Fast appointment schedule. No one turned down. Drs are humble & explains details to patient

Report a concern   February 16, 2025 — Rated 10 out of 10 by W.J. Jacksonville Orthopaedic Institute - San Marco
What do you like about our services?

Doctors and staff talk to the patients to get to know them and the patient issue/ issues.

Report a concern   February 16, 2025 — Rated 10 out of 10 by R.T. Jacksonville Orthopaedic Institute - Baptist South
What do you like about our services?

Confidence in medical advice and treatment

Report a concern   February 16, 2025 — Rated 10 out of 10 by J.P. Jacksonville Orthopaedic Institute - San Marco
What do you like about our services?

Attitudes are so great all the time

Report a concern   February 16, 2025 — Rated 10 out of 10 by J.K. Jacksonville Orthopaedic Institute - San Marco
What do you like about our services?

Exam was thorough, options were explained and questions were answered.

Report a concern   February 16, 2025 — Rated 10 out of 10 by K.M. Jacksonville Orthopaedic Institute - Nassau
What do you like about our services?

Absolutely recommend Dr.Smith and his staff are hands down the best.

Report a concern   February 16, 2025 — Rated 10 out of 10 by B.D. Jacksonville Orthopaedic Institute - Dr. Garry Kitay, MD
What do you like about our services?

So far the staff has been so nice. I have had 2 people that were not.

Report a concern   February 16, 2025 — Rated 10 out of 10 by R.S. Jacksonville Orthopaedic Institute - San Marco
What do you like about our services?

everything

Report a concern   February 16, 2025 — Rated 10 out of 10 by G.C. Jacksonville Orthopaedic Institute - Beach
What do you like about our services?

Everything

Report a concern   February 16, 2025 — Rated 10 out of 10 by C.B. Jacksonville Orthopaedic Institute - San Marco
What do you like about our services?

Conveniently located, efficient processing, friendly staff.

Report a concern   February 16, 2025 — Rated 10 out of 10 by J.T. Jacksonville Orthopaedic Institute - San Marco
What do you like about our services?

Easy access. kind staff

Report a concern   February 16, 2025 — Rated 10 out of 10 by R.L. Jacksonville Orthopaedic Institute - San Marco
What do you like about our services?

Staff was extremely professional. They were very accommodating, and the Surgeon Dr. Perry answered all of my questions and made me feel comfortable and welcomed.

Report a concern   February 16, 2025 — Rated 10 out of 10 by K.T. Jacksonville Orthopaedic Institute - San Marco
What do you like about our services?

The services are great. My problem began when I got to the front desk and was told I did not have an appointment. I had tried to make an appointment online but was denied each time. I then called in at least twice before getting a return call. at that point I was able to get an appointment, of so I thought. The young man at the front desk explained to me what had happened, I explained to him that I had driven an hour and a half to get there. He went and found his manager who was also very kind and listened to my story and was able to get me in to see the Dr. someone in your IT department needs to fix this problem of the system canceling patient's appointments without notification. Had I not been able to see the Dr. after driving that far this review would have been much different.

Report a concern   February 16, 2025 — Rated 10 out of 10 by R.V. Jacksonville Orthopaedic Institute - San Marco
What do you like about our services?

Everything is clean. Everyone is really friendly. My wait time was amazing.

Report a concern   February 16, 2025 — Rated 10 out of 10 by A.H. Jacksonville Orthopaedic Institute - Baptist South
What do you like about our services?

Professional and provided excellent advice for a course of treatment

Report a concern   February 16, 2025 — Rated 10 out of 10 by S.M. Jacksonville Orthopaedic Institute - Beach
What do you like about our services?

Love Dr. Von Thron. Staff very friendly and competent. Convenient location.

Report a concern   February 16, 2025 — Rated 10 out of 10 by W.M. Jacksonville Orthopaedic Institute - San Marco
What do you like about our services?

Good staff

Report a concern   February 15, 2025 — Rated 10 out of 10 by S.M. Jacksonville Orthopaedic Institute - Baptist South
What do you like about our services?

The doctors and staff

Report a concern   February 15, 2025 — Rated 10 out of 10 by M.Z. Jacksonville Orthopaedic Institute - Beach
What do you like about our services?

On time, no waiting per-se. . . .
Very little wait in the patient room
X-rays on site very nice to have instant results and answers
Please staff all around
DOctors seem to know their stuff

All good. .

No issues

Report a concern   February 15, 2025 — Rated 10 out of 10 by L.R. Jacksonville Orthopaedic Institute - San Marco
What do you like about our services?

The doctor takes the time too listen too you. The well organization from the front desk, too the back when you are seen. Also the friendly and helpful, and caring staff.
I live in Orange Park now, and I would rather take the time too travel to JOI, because of the trust I have with them.

Report a concern   February 15, 2025 — Rated 10 out of 10 by J.R. Jacksonville Orthopaedic Institute - Nassau
What do you like about our services?

I had an excellent experience from start to finish. From scheduling to paperwork to interactions with the team, I felt comfortable. Dr. Smith treated me with care and confidence. He is very professional...direct and deliberate. I was very relieved to meet with him. I would recommend JOI and wish the group continued success.
Name removed

Report a concern   February 15, 2025 — Rated 10 out of 10 by D.F. Jacksonville Orthopaedic Institute - Nassau
What do you like about our services?

The receptionist is wonderful and so is Dr.Smith

Report a concern   February 15, 2025 — Rated 10 out of 10 by K.S. Jacksonville Orthopaedic Institute - San Marco
What do you like about our services?

All the Physicians seem to really care about the well being of their patients. I get good treatment from the Doctors and Physicians Assistants I see.

Report a concern   February 15, 2025 — Rated 10 out of 10 by T.G. Jacksonville Orthopaedic Institute - Beach
What do you like about our services?

Dr. Von Thron and his staff are wonderful. He listened to me and made appropriate recommendations.

Report a concern   February 15, 2025 — Rated 10 out of 10 by K.C. Jacksonville Orthopaedic Institute - San Marco
What do you like about our services?

I have had several surgeries and a couple procedures at JOI with all successful.

Report a concern   February 15, 2025 — Rated 10 out of 10 by P.D. Jacksonville Orthopaedic Institute - San Marco
What do you like about our services?

Lovely receptionists who are welcoming and quick! There was basically little wait time to see the doctor. The X-ray person was pleasant. I truly am appreciative of Dr. Steinberg. He is smart, kind, and understanding. I will highly recommend this group.

Report a concern   February 15, 2025 — Rated 10 out of 10 by K.E. Jacksonville Orthopaedic Institute - San Marco
What do you like about our services?

Friendly & efficient personnel & Dr.

Great location - near San Marco eateries and shopping.

Plenty of easy to access parking.

Report a concern   February 15, 2025 — Rated 9 out of 10 by S.J. Jacksonville Orthopaedic Institute - San Marco
What do you like about our services?

M

Report a concern   February 15, 2025 — Rated 10 out of 10 by D.M.G. Jacksonville Orthopaedic Institute - Beach
What do you like about our services?

Very friendly & knowledgeable

Report a concern   February 15, 2025 — Rated 10 out of 10 by S.F. Jacksonville Orthopaedic Institute - Dr. Greg Keller
What do you like about our services?

Very personable and professional. Explained so I was able to understand


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