Member Testimonials
Cleanliness, equipment, friendly staff
Lots of amenities. Happy about that. Happy about welcoming families there. The women's area still needs some improvements in terms of equipment updates and a lot of the treadmills on the main floor don't have working screens.
The yoga balls in the women's area should be checked and maintained better (inflated). Also, I was working out trying to do some weights in the little space I could find and a woman was having the store manager rearrange furniture during this peak time which interrupted my workout. Then she left and didn't work out. I think that could have been handled better by management.
Wanted to make sure you had my feedback. Thank you.
I really like all of the different options I have available for working out - water aerobics, classes, free weights, weightlifting machines, etc… Most everyone that works there and the customers are very friendly and helpful. It’s a very positive environment. The location is also convenient!
Cleanliness and cleaning items are always stocked
Excellent facility, friendly people, lots of equipment & amenity options. The gym is always kept clean and the staff does excellent work!
My only gripe is re-racking of (some) of the dumbbells and kettlebells, especially near the track - although that is more of a gym-etiquette issue than anything from the Powerhouse team. Those weights get taken to the turf area or other parts of the gym, are not returned and seem to never make their way back.
Perfect services very friendly and professional workers
Clean, and excellent equipment.
Great gym!
Great equipment, nice staff, clean facilities.
George/Trainer was excellent!!! He far exceeded my expectations and I will recommend his professional coaching to all!
Some of the machines are not functioning properly. After servicing them they need testing out bc still not working properly.
Decent crowd and nice staff.
Great Gym. Would love if the equipment was aligned, plates that look like they’ve been eaten by a dog were removed and a better distribution of 5 and 10 pound plates on the floor. Very happy with the gym. Staff is great and the facility is extremely well maintained.
Group classes and pool
Very good equipment, clean locker room and friendly staff.
Would like to see clock and temperature guage in sauna.
fred frendo
Phone number removed
Excellent Gym and Atmosphere
All the people are great. San, Nick the Trainer and all the gals!
So very friendly, and helpful!! Very clean!!!
Powerhouse Novi, is a wonderful gym. Great class schedule with amazing instructors. All the workout equipment anyone would need. Plus an incredible staff. I enjoy everything about Powerhouse!
Lots of machines employees are nice
Love this gym... it is very nice the price is reasonable.
Cleanliness, and organization of the gym overall
Fantastic gym!!
The gym is clean and the members are great especially the members between 5am and 3pm. After that it does fall off a cliff a bit but that is to be expected with the afternoon crowd.
My only small critique would be to add an incline chest hammer strength machine like they have at the power house in Detroit/Highland Park. The original has better chest machines.
Also we have enough ab machines. I believe too many. Maybe eliminating a few to make a small fake grassy area so people can stretch and warm up when the studio is unavailable.
Thank you
Dan
West Bloomfield facility is kept very clean and is well lit. Also pool is very clean and maintained so up to 6 lap swimmers can use it at one time. Contrast all of this to the Novi location where locker rooms and showers are dingy, the pool water is never clear, and the management caters to people who want to walk instead of swim in 2 out of 3 lanes. They keep the 2 lane markers tethered together so that only the one lane is earmarked for swimming laps. Because of this the one lane marker is permanently stretched out so that if you do try to move it to establish 3 lanes it won't stay tethered and won't maintain a straight line. Novi also has a so called "physical therapy" program in the pool that will force swimmers out of a lane they are swimming in on a moment's notice instead of having publicized specific times in the app so everyone knows when Aqua Aerobics is scheduled. I live in Novi and drive to West Bloomfield (a half hour away) because the facility, especially the pool, is so much cleaner.
John Brisson is the best think there, I have been attending his classes for quite a few years. He is the best instructor in my opinion.
The available services and the wide array of equipment as well as the new remodeling makes for a very nice entry to your workout as well as look forward to near future amenities
Good friendly staff. Clean facility. NOT overly crowded.
the only issue might be the level of RAP MUSIC that is always played. a little variety would be nice. Ever heard of Country Music?
Love the classes and the instructors.
Very clean gym.
We're always greeted by the front desk staff.
I tell my friends what a nice place it is.
I love all the equipment choices there are.
Clean