Christian Brothers Automotive
9200 Brodie Lane
Austin
TX 78748
United States

Customer Testimonials

Report a concern   October 9, 2020 — Rated 10 out of 10 by A.C. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

I always get a feeling that the management team is not trying to sell me something. Only give suggestions as necessary due to the age, wear and tear of the vehicle, etc. Also, I love their free 35 point check with the synthetic oil change. A big thumbs up to their courtesy shuttle as well.

Report a concern   October 8, 2020 — Rated 10 out of 10 by M.A.C. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Wonderful! Thank you for being so thorough and making it safe.

Report a concern   October 7, 2020 — Rated 10 out of 10 by K.S. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

This was my first interaction with Christian Brothers. I appreciated that I was able to make an appointment to get my car inspected. Seems like a small thing, but my 70ish YO husband has health issues and I try to move through this COVID mess in a more controlled manner. I arrived for my appointment and was greeted by a kind gentleman in a mask. They took great measures to insure my safety and I was in and out. Mission accomplished.

This was a whole new car related experience for me. I honestly felt like I -the customer - mattered to them. That rarely happens in this climate. So I rate them a 10. And I will use them as needed. And I do tell others about my experience. Thank you Christian Brothers for actually being as great as your reviews say you are!

Report a concern   October 4, 2020 — Rated 10 out of 10 by Criston, diane Klotz Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Everything. Fast, thorough from checking in to leaving with my work done.

Report a concern   October 3, 2020 — Rated 10 out of 10 by M.B. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

After years of dealing with our vehicles’ dealers for a variety of repairs on our automobiles, we decided to give Christian Brothers a go. They were conveniently nearby. To our surprise, they actually recommended a cheaper and more convenient fix for something we wanted done. We took their advice, had the repair done before the day’s end.

We love Christian Brothers’ ethics in dealing with their clients. They are a congenial bunch and very fair. I have seen the biggest (physically...I’m talking Hagrid-like!)) employee in there comfort a distraught woman, who looked nothing like him, but he treated her with such dignity and compassion. That’s just one of many instances where I have witnessed their kindnesses to people, breezing in and out of their doors. It’s contagious...

A client (short on both time and temper) didn’t want to reschedule a service for which she had no appointment. After witnessing a lot of back and forth, I offered to let her take my appointment. The woman and her family never even acknowledged my presence, but the employee voiced their thanks. Shrugging the incident off, I went back to reading. Sometime later, the owner comes out to say ‘hi’ and check on me. Unexpected and unnecessary, yet kind. Then, he kindly thanked me for the earlier intervention and offered to comp my service.

At Christian Brothers Brodie, you get professionalism and kindness. As it turns out, they usually beat our dealer repair estimates by a good margin, without trying to sell me on their latest model vehicle.

Report a concern   October 2, 2020 — Rated 10 out of 10 by James Frazier Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Straight talk from friendly professionals. They have provided years of great service on all of our vehicles. My kids drive those cars, they have to be safe.

Customer loyalty is earned. CB has mine because they do a great job, every single time.

Report a concern   September 30, 2020 — Rated 10 out of 10 by Wesley Leos Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Customer service was top notch! I appreciate that I was kept in constant contact with what was going on with my vehicle. It just means a lot to have an automotive shop that cares about the customer, is considerate, and above all honest. Great job CBA, I will definitely be coming back for any automotive services in the future.

Report a concern   September 29, 2020 — Rated 10 out of 10 by S.S. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Thank you for working my car in and keeping me informed

Report a concern   September 26, 2020 — Rated 10 out of 10 by E.S.B. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

We were kept well informed throughout the day as technicians worked on my car. I normally take my car to the dealership but am so impressed with the quality of work performed at Christian Brothers as well as quick turn around that I will use Christian Brothers from now on. Thank you Brian.

Report a concern   September 26, 2020 — Rated 10 out of 10 by Elena Rivera Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

All front desk staff were courteous, professional, and respectful and gave me their full attention. That in itself goes a long way. So far I’ve only been there for vehicle inspections, and they’ve been great. Free shuttle service is awesome. They even parked my vehicle facing out so that when I went to pick it up after hours it was easy to just pull straight out. Thank you!

Report a concern   September 25, 2020 — Rated 10 out of 10 by N.J. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Quick service

Report a concern   September 25, 2020 — Rated 10 out of 10 by C.P. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Love the staff!

Report a concern   September 25, 2020 — Rated 10 out of 10 by J.P. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Got in and out very quick for my state inspection. Very good service

Report a concern   September 24, 2020 — Rated 10 out of 10 by Samantha, martin Packham Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Very friendly, helpful and knowledgeable staff

Report a concern   September 23, 2020 — Rated 10 out of 10 by Rodney Alston Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Service was fast and friendly. Staff was extremely courteous and took great care of my vehicle.

Report a concern   September 12, 2020 — Rated 10 out of 10 by Sherry Sparling Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

On time, clean facility, friendly and good service

Report a concern   September 6, 2020 — Rated 10 out of 10 by Beth Berman Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Friendly, speedy service. Clear communication and comfortable waiting area. Despite the current climate/Corona virus, I felt "safe" at your business. Thank you. Also, making an appointment was easy and I was accommodated with some last minute changes seamlessly. Thanks so much.

Report a concern   September 3, 2020 — Rated 10 out of 10 by Gene Miller Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

I had an appointment to get my vehicle's annual state inspection. They were exactly on schedule and the time was as expected. They are always very congenial and professional in taking care of the customer.

Report a concern   August 30, 2020 — Rated 9 out of 10 by T.G. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Very kind people!

Report a concern   August 29, 2020 — Rated 9 out of 10 by Tyler Crout Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Great customer service.

Report a concern   August 29, 2020 — Rated 10 out of 10 by E.B. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Completed requested task. Fair price. Convenient location. Friendly customer service.

Report a concern   August 23, 2020 — Rated 10 out of 10 by Sherry Frazier Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Professional service. Clean and comfortable waiting area. Fast and friendly service and staff.

Report a concern   August 21, 2020 — Rated 9 out of 10 by H.W. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

always helpful and courteous

Report a concern   August 20, 2020 — Rated 10 out of 10 by Dorothy Christianson Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Customer Service is Stellar.

Report a concern   August 14, 2020 — Rated 10 out of 10 by John Fredette Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Christian Brother staff are always straight forward and provide a superior level of service. I can count on them to treat me fairly.

Report a concern   August 13, 2020 — Rated 10 out of 10 by R.R. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Fast, pleasant, professional!

Report a concern   August 12, 2020 — Rated 10 out of 10 by Brook Monfort Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

The office and grounds are always clean, and the staff is always professional, kind, courteous and patient. They do great work, finish when they say they will, and always stay in touch on the status of the job. I will keep taking my Prius to CBA (because now I've been spoiled).

Report a concern   August 8, 2020 — Rated 10 out of 10 by J.G. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Everything!!

Report a concern   August 6, 2020 — Rated 10 out of 10 by D.K. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Great team, always going the extra mile to ensure I know what’s happening with the vehicle and keeping the cost low.

Report a concern   August 6, 2020 — Rated 10 out of 10 by Dana, todd Malone Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Great, friendly service!


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