Christian Brothers Automotive
9200 Brodie Lane
Austin
TX 78748
United States

Customer Testimonials

Report a concern   July 29, 2021 — Rated 10 out of 10 by P.B. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Quality work done by people who truly care about the work they do and the customers they serve. Been going there for years and plan to continue to go there whenever my car needs work for many years to come.

Report a concern   July 28, 2021 — Rated 9 out of 10 by T.R. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Christian Brothers was excellent and the staff was really friendly. They were extremely helpful and helped me understand exactly what was wrong with my car and even encouraged me to take it elsewhere to make use of my warranty for certain problems. The courtesy ride was also such a great service feature.

One area for opportunity would be to increase the level of communication while the car is in the shop. I dropped off at 7:30am on a Monday and didn't realize until I called around 4pm that it hadn't been seen yet, so I didn't know until the end of the day that I would be without a car overnight. The texting feature is wonderful, but it would be good to set those expectations upfront.

I would highly recommend Christian Brothers to a friend/family.

Report a concern   July 28, 2021 — Rated 10 out of 10 by James Eaton Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Fast service. Honest people.

Report a concern   July 28, 2021 — Rated 10 out of 10 by Michael Williamson Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Honest work and good manners

Report a concern   July 25, 2021 — Rated 10 out of 10 by Brook Monfort Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Always a clean reception area, polite front desk help and quick, thorough work. Personally, I don't take my car anywhere else. CB is consistent and professional.

Report a concern   July 23, 2021 — Rated 10 out of 10 by T.C. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

They are always consistent in their customer service!!

Report a concern   July 23, 2021 — Rated 10 out of 10 by Laura Shive Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

I had a great experience having my car serviced. I dropped off my car without a appointment. Shannon was very nice and prepared me for what to expect for the service. I was prepared to wait five days before my car would be ready, but my car was ready in three days. I think it’s great to have received text message updates through out the service.Pick up was quick easy with friendly service.

Report a concern   July 22, 2021 — Rated 10 out of 10 by Erin Atkinson Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

I really appreciate the friendliness of all the Christain Brothers staff, the consistent communication via text, and the cleanliness of your shop. First-rate! Thank you!

Report a concern   July 21, 2021 — Rated 10 out of 10 by X.S.C. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

nice , fast , on time , clean .

Report a concern   July 21, 2021 — Rated 10 out of 10 by John Siebert Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

I am happy with my service from Christian Brothers. They are straight and honest and back their work which is always professionally done.

Report a concern   July 18, 2021 — Rated 10 out of 10 by Mireille Yacoub Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

excellent customer service

Report a concern   July 18, 2021 — Rated 10 out of 10 by S.R. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Friendly and efficient personnel and timely service.

Report a concern   July 18, 2021 — Rated 10 out of 10 by S.G. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Best experience I've ever had, anywhere, with an auto shop. I can't say enough good things about the people and process. I'll be telling my friends.

Report a concern   July 16, 2021 — Rated 10 out of 10 by Harry Esparza Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Chase kept me updated daily of what was happening to my vehicle. I have used CBA before back in 07 and am glad they’re still around. My car drives like new again. But the 3 year warranty they give you says a lot about them. They back up their work with it.

Report a concern   July 12, 2021 — Rated 10 out of 10 by James, Cathy Torrey Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

The ability to schedule appointments that actually stay on time. And the counter customer service is always welcoming!

Report a concern   July 8, 2021 — Rated 10 out of 10 by J.S.J.K.A. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

They take time to take care of their customers. They often go the extra step to outside the standard businesses

Report a concern   July 1, 2021 — Rated 10 out of 10 by B.K. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

On time with appointments.

Report a concern   July 1, 2021 — Rated 10 out of 10 by William Holly Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Professional and friendly. Communicated every step of the way.

Report a concern   June 30, 2021 — Rated 10 out of 10 by Susie Demarest Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

The appointment time is always honored, service is quick and employees are friendly and respectful.

Report a concern   June 28, 2021 — Rated 10 out of 10 by Richard Parsons Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Excellent and prompt service.

Report a concern   June 25, 2021 — Rated 10 out of 10 by P.L.M. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Everything. All the folks I interacted with (front desk, mechanics...) were more than helpful and friendly. Waiting room was clean and comfortable.
I appreciated that they do the same inspections that are suggested by the manufacturer, but for 20% of the cost at the dealership. I'll be coming back again in the future.

Report a concern   June 23, 2021 — Rated 10 out of 10 by D.B. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Appointments easy to make. Prompt service when I arrived with my vehicle. Professional implementation of a simple procedure to my vehicle. Inviting and comfortable waiting area (like home). They implemented a rather difficult, painstaking and unusual repair of my vehicle last year with no issues. They have become my go to for repair and service rather than my dealer.

Report a concern   June 18, 2021 — Rated 10 out of 10 by J.W. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Everyone was super kind to me and made time to address a couple of my smaller issues.

Report a concern   June 17, 2021 — Rated 10 out of 10 by J.S. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Just really professional, organized, and follow-through. I felt confident with their service.

Report a concern   June 16, 2021 — Rated 10 out of 10 by P.D. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

CBA is always courteous and staff knows what they’re doing. Always professional.
I love that they guarantee they’re parts and work for 3 years. Not cheap, but you get what you pay for.

Report a concern   June 10, 2021 — Rated 10 out of 10 by C.J.S. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Very clear communication. The CB Team are very kind and helpful. Loved the complimentary pickup, helped us out a lot!

Report a concern   June 9, 2021 — Rated 10 out of 10 by R.H. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

The staff was friendly and efficient!

Report a concern   June 6, 2021 — Rated 10 out of 10 by B.T. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Excellent, five star help from Chase particularly. Kept me informed thru an expensive 60,000 mile maintenance on my luxury car. I'll return most certainly. Every detail was handled with professionalism and polish. Even James, the shuttle driver was more than expected.

Well done, gents!

Report a concern   May 26, 2021 — Rated 10 out of 10 by Sharon Schroeder Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Being an older woman with zero mechanical knowledge, I’m always afraid of being a victim regarding car repairs. NOT WITH CHRISTIAN BROTHERS. It sounds strange, but I am a very good judge of character, and all my instincts told me to trust these guys. As they say, “trust but verify”. I did in that I had my son, who is knowledgeable regarding cars, come to Christian Bros. and verify what they diagnosed. Just as the mechanics explained, my son totally understood and agreed. The employees at CB are great. They have old fashioned values—-honest work for honest pay, pride in workmanship. I feel very comfortable taking my car to them, and I do trust them implicitly. I will be seeing them as often as necessary, and feeling good about their knowledge and advice.

Sharon Schroeder

Report a concern   May 24, 2021 — Rated 10 out of 10 by T.A.G.W. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Helpful courteous professional staff


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