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Customer Testimonials
Everything!
I was very impressed with the entire experience. I spoke with Wes and he helped me get a warranty repair scheduled and completed. I love how thorough they were and how much they communicated with me. Good mechanics are hard to find. They were honest, reliable and very welcoming. They have now earned my future business.
Great experience! Diagnosed my car and also provided details as to what else in my car they noticed with photos for full transparency. I felt very taken care of from the customer service, shuttle service, and service of my vehicle. I would definitely recommend them to anyone who is tired of mechanic scams and just wants quality care for their vehicle.
First and formost I liked the way Wes listened my description of the symthoms of the mechanical problem I was having and the history of the car. I think his and the mechanic's diagnosis of the problem was key to getting the correct repairs for the car; and so far ( only a hundred or less miles later) the car is driving perfectly. Also I was glad for the review of necessary future services to various systems now that the car has just over 50,000 miles. I opted to also have the coolant system serviced since summer will soon be here. I plan on letting Christain Brothers service my car inclluding the necessary oil changes every 6000 miles.
I have only used CBA for auto inspections but their attention to their clients is great!
- Polite
- timely updates
- shuttle service
- work fixed my issue
Well organized automotive shop, and knowledgeable employees.
Have Been Using Christian Brothers Automotive Under Mark David's Leadership For Many
Years.
Needed Some Work On My 2000 Buick Regal To Make It Road Trip Dependable & Make Sure It
Passes Car Inspection For This Year.
They Have Great Diagnostics For All My Concerns.
Kept Me Informed On Progress & Any Other Information That I Would Want To Know.
Had Fast Turnaround For A Car That Was 24 Years Old & Needed Parts.
When Car Was Ready, The Boss(Mark David) Picked Me Up To Get My Car.
Good People & Good Service.
Christian Brothers did a great job communicating about the progress on my vehicle repair. They were polite and did everything they could do to keep the cost of my auto repair to a minimum. They completed the work quickly and everything was done to a very high level of professionalism.
service was professional and courteous. staff informed me completely of work scope and costs. detailed report with status of other systems was exhaustive. no pressure to perform needless services. car was done on time. waiting area is serene and comfortable.
Best repair shop in Austin.
I have always had Great service at Christian Brothers ~ I like that you can call & make an appointment for Inspections & they have your car ready to go in about 30 minutes. The guys there are friendly & I've never had a bad experience with them, it's much better than going to dealerships!
Inspection done very quickly
Knowledgable, friendly people.
Very good diagnostics.
Great comunation with my car. Great service
Great service, friendly technicians and customer service reps. However the prices for (non basic services) are higher than competitors .
You always take excellent care of us.
I called in to schedule an appointment for my grandmother and her car. The staff were very helpful and kind. I would 10 out of 10 recommend this business again.
The only place I know that not only knows what they are doing but they are exceptionally reputable, honest and caring. Unexpected qualities fo
Showed up with my new specialty sports car (1960 Austin Healy Sprite) and y'all let me drive my car into the bay and then got me inspected quickly.
The agents at Christian Brothers Automotive are always friendly and helpful. They answer all your questions and explain any concerns or questions. I appreciated the shuffle service that is available. The emails and text messages concerning the steps of service helped me know that they were working on the repairs needed. l feel they are honest with recommendations and willing to listen to my concerns.
Service was prompt and courteous - good communication on when service would be finished.
Attentive service, quality work
Fastest State inspection I have ever had in this area.
We took our car in to get the AC repaired, and took care of some other more expensive, recommended maintenance items as our car was getting close to 100K miles and want to give the vehicle to our son, who is a new driver.
When we got the car back, the AC still wasn't working properly. At that point we had spent our repair budget on the other, non-urgent repairs & maintenance.
Christian Brothers far exceeded our expectations by repairing the AC at no additional cost to us. They made sure we were happy with our service, which we are very happy!
We will start bringing our cars there for all our regular maintenance needs including oil changes from now on.
Thanks a million Christian Brothers. You made us feel important!
The shuttle offer is helpful part of their service.
Very professional and efficient.
They told me what they were suspect of; they called and told me what they found and asked if I wanted them to go ahead, they gave me estimate for each repair; they informed me when they started on my car and the time it would take and they would reach out when finished; they came to get me from my house to pick up my car. In all of this each person o came in contact with was intelligent @ my car and repairs and extremely courteous and professional. It is a fantastic atmosphere to be in from start to finish.
Dr Ken Baldwin, Pastor, Austin
Top-notch service with a friendly staff. Hard to top Shannon.
Next day appointment, efficient staff, nice atmosphere