Guest Testimonials
I enjoy the family-friendly atmosphere at The Rialto and the staff is always friendly and welcoming.
Price & location
The staff are friendly..unless they are new...when I get in line to make a food purchase the staff already know what I want. They know I don't want them touching my lid with their hands after touching the money.
Everything is is reasonable. I love that you guys bring the best movie to this theater
Love the $5 rate from 4-6pm
Everything
I love the seating. How they are separated and close together front row and back row.
Awesome
My friend and I went to theater, Rialto, yesterday and we had a much better experience this time. We were disappointed that they didn't have any White Zinfindel wine, so we chose Moscato. They were very accommodating this time. We'll be back.
I LIKE THE SERVICE THAT THEY PROVIDE, I LIKE THAT I CAN SIT IN THE MOVIE THEATER AND ORDER FOOD AND BEVERAGES AND JUST ENJOY THE MOVIE IN THE PROCESS THE ONLY THING I DO NOT LIKE IS THAT THE WAITER TIP IS DIRECTLY INCLUDED IN THE BILL A CUSTOMER SHOULD BE ABLE TO TIP WHAT EVER THEY CHOOSE TO TIP BUT OTHER THAN THAT THIS IS A GREAT PLACE TO EAT AND DRINK I ALWAYS ENJOY MYSELF THERE.
It just was exciting to be in the building. And it felt like you were a VIP guest.
Servers t bring drinks
I always enjoy my visits to Santikos and I enjoy the rewards...this last time I know I had some points from my last visit and the 40+ points I received this time weren't added on...i don't like the 75 point then reset deal..other than that change its my go to theatre
Overall it is a really good experience. Greeters, food servers, cleanliness of bathrooms.
service and food great. But I'm trying to let someone know that I signed up for membership yesterday and gave them email and phone numb and received email to activate it but when I sign in it did not accept it. Tried resetting PW and another email was sent but "page not found" came up on your web site. Please help Name removedPhone number removed288
great service and food
CLEAN AND COMFORTABLE. FRIENDLY STAFF
Friendly staff. Great atmosphere.
Very pleased
Not crowded.
I have always liked this theater. Remember the old Galaxy with fond memories. Just a great place to watch a movie.
Being able to eat a meal while watching your movie or just enjoy the movie.
I like that you don't have to reserve your seat. I like that we can eat dinner there and that we get free refills on popcorn!
Clean, elegant, affordable
I like the people who work there! Always on the ball!
Everything:)
Like the convenience of the locations and there variety on the menu
Theater is clean and well-maintained. I like that the lobby can server as a gathering/conversation space.
Friendly staff, love the food and drink. Great prices. This is my favorite place to watch movies. And has been for years.
El trato hacia los clientes, el servicio de los meseros, bueno todo me gustó muy recomendable.
The supervisor/manager remedied my situation quickly. I had accidentally been guided to the wrong movie theater. It was a Thursday night (the night when newer movies are first introduced to a theater.) As I was waiting for my movie to start, I ordered some food and a drink off the menu and received it shortly after. A couple moments later however, I realized it was not the movie that I intended to view and that I was in wrong theater. I immediately left the theater to try and bring this to my server's attention. While unsuccessful at trying to find my server initially, I was able to bring it to the attention of the supervisor/manager through another employee I had asked to help me find my server ( as I was attempting to square up and pay my bill.) At this point, I think my movie had gone through all its previews and some of the beginning...so I asked if I could be credited to see it on another day. Not only was I given a rain check ticket (allowing me to see my movie at a later date), but I was also comp'd the food & beverage I had ordered. I may have missed the movie I had meant to see that night...but I think the response to my dilemma was more then fair. I will keep going to Rialto Theaters because based off of my experience, I believe the staff really values making their customers happy.