Guest Testimonials
Amazing time!!
Loyalty rewards & many showtime options
The concession was clean and fast, no line. The employees were all super nice and made sure we were assisted with. We had a little hiccup with the movie starting but they got right on it and fixed the situation. They kept us up to date even though it only took them 5 mins to fix the issue. The theater was clean and we enjoyed our movie.
My favorite spot for movies
Everything.
Fantastic customer service !
Seats were clean and comfortable
I love the seats! And how clean the theater was. In the service was really great as well.
I love my Galaxy theater- the movie experience is exactly what I want and what I expect from Santikos. The seats are comfortable and the pretzels are delicious!
Good seating, free refills on drinks and popcorn, and good food. Overall an enjoyable experience.
Very complete and easy process of entering and order
The greeter at the front was friendly and efficient checking our tickets. The snack bar person was efficient as well. When they put my order in for the basket of fries we always get here the kitchen only took a few minutes. Fries were fresh and fast as always. Movie started right on time after the 15 min previews. The galaxy location is always my favorite out of all the Santikos. Also, the management here cares about the customers experience.
I was very impressed by senior manager Espinosa. He reached out to me on Saturday. One of the busiest days for them. He explained to me what he thought was the problem and for that i will go back. Thank you so much for responding so quickly.
Great environment, workers are so friendly, cashier was helpful, happy to help just great, seating comfy
Staff working the register for concessions are always friendly!
Ease of ticket purchase at kiosk with convenient purchase of popcorn. However, purchase of Nachos on kiosk would be nice too!
Well lit.
It was good I’ll be back
I was going to use rain checks to purchase tickets, but the manager explained that I could get a better value out of the rain checks if I used them on a different day due to it being Tuesday that day. I really appreciated her suggestion and honesty!
We love going to the movies, especially the Santikos Galaxy location in San Antonio, TX. We appreciate the rewards program, the perks, the military discount, and the wonderful customer service.
Everything!
The greeting, the assigned seating, and hardly anyone in the theater that was all to myself.
The price of matinee. The seats however at the santikos galaxy were worn out real bad. We over looked it.
Great environment
Staff was exceptional in getting me a Monday military discount. she was terrific.
Employee treat you feel welcome.
Everyone is so courteous and helpful.
Staff is always friendly. Some are quiet but still nice. Love the refill your popcorn and same price for slushe as drink. Love the multiple options for drinks. Always decently cleaned as compared to other theaters.
Clean...nice smiling staffs
Galaxy is one of the most underrated Santikos locations in my opinion and our favorite theater to go to!
Always clean and great service! Long-tine family favorite!