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Guest Testimonials
Convenient, friendly and courteous employees. I buy my tickets online or at the kiosk easily. Food is good. Usually get a popcorn
And a drink. Pizza or nachos at times. All good. Best of all, knowing what I spent will go to charity is a PLUS!!!!
I love Santikos! It is my theater of choice anytime I go to the movies. They do a great job keeping their theaters clean and they make it their goal to provide great customer service. The popcorn is always fresh and the snacks they provide are always delicious. Can’t wait to go back to see another movie!
Cleanliness, Smiling faces (employees)
This theater is generally very clean, the staff are helpful and friendly. I am not crazy about the way popcorn is now being served out of the "vending" style fill up machines but other than that we always have good experiences.
Nicely remodeled
Customer service!
Great theater!!
We love Santikos. Embassy is pretty much the only theater we go to!!
A friend and I went to the Embassy Theater on Sat, 9/24, to see "Where the Crawdads Sing." I'm generally happy with everything associated with Santikos, especially their comfortable reclining seats. My friend and I always choose to sit in the back row in seats 10 and 9 (if available). Our show was being shown in Theater 10. Until Sat, 9/24, I didn't realize Theater 10 had no aisle by the seats on the left. We were in the back row, which was full; the only way we could go to the Ladies' room or the concession stand was to climb over the other individuals on row 10. I learned my lesson - I will make sure I know where the aisles are the next time I go to the theater!
I enjoy seeing shows at the Embassy, and will return to see another show within the next few weeks, but I will never again choose to sit in Theater 10 or any other theater which has only 1 aisle.
Always a great experience, clean theatre and friendly staff 😊
Very awesome!
Clean environment. Easy refills.
Comfortable and inviting
Always enjoy Santikos from the lounging to the snacks
Service and its always clean
Easy ticketing, clean & inviting.
Not crowded, food could be better, but overall nice place.
My favorite theater! Seating is great, love the bar 😀and I love what Santikos does for the community. If I am going to see a movie, I make a point to go to Santikos.
Location! Venue! Friendly staff!
Recliner seats
Very upscale. Loved the art memorabilia. Comfy seats.
Lead bartender at Embassy Santikos is top notch. Very enthusiastic and personable. If I could personally give her a raise I would. She is just personable and approachable and made our experience even better. Going to the movies is fun. Having employees make the experience even better is incredible. I forget her name but it starts with M and had lead bartender on her badge. We saw a 12:10 showing of Barbarian on Friday and even throw it was quiet she still went above and beyond. My wife and I always have a great time at Santikos, but she made it better.
Customer service
Great experience! Quick order and self service. The location was clean, staff was friendly; movie started on time; and comfy recliner chairs.
Staff has been good at different locations.
I get my points, get my snacks but it makes a difference when you get good customer service.
Please keep up the good work. It makes a difference. This is how I chose where I spend my money.
Great customer service at food counter and great perks!
I love that Santikos theaters are always clean, there are additional activities inside of the theater and the food is tasty. However, it'd be great if you all added more vegan/vegeterian options to the menu :-)
We've lived in the general area of Santikos Embassy for almost 20 years. Very happy with the Embassy. Great first run movies, snack stand (a little pricey as they all are), always clean. Grateful it's local.
Popcorn is the best compared to other theaters as long as it's fresh.
Excellent venue with outstanding customer service!