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Guest Testimonials
The guest services very quickly and professionally issued our movie card.
The management were very helpful regarding the new reservation required seating which took us by surprise Friday evening. There was no advance notice that we were made aware of and handicapped seating was not available for four people! The management went out of their way to assist us. That was very positive, however the inconvenience to making reservations ahead creates another obstacle into the simple ebb and flow of live. There are many times that going to a movie is a last minute decision. This new practice is difficult for seniors who have been movie goers all of their lives to have to contend with. How does this improve your business and profit margin or does it? Irritated and frustrated by another preplanning requirement of current life that infringes on freedom of movement and again is a requirement forcing more structure on the lives of us all who are not Type A personalities. While this appears to be successful for Santikos what is it doing to creative free thinking less structured individuals?
Liked new seats and that you picked reserve seats now.
It's looking more updated and I really appreciate the covering that blocks the view into the men's and ladies restrooms. Most of all, I appreciate that you now have reserved seating and all the current movies. This location is very near to my home and I visit as often as possible.
Staff is always so friendly
quick service
Prices, rewards & drink station!
Everyone who works there is cheerful and helpful.
Everyone if friendly and it appears that they are glad I came. They are helpful when I have questions n
I like the quality as well as the cost
Popcorn refills
Prices
excellent customer service Temperature was cool in theater & popcorn Hot, just like I like it
The self help refreshment area, clean theaters, many open registers making a quick purchase. The friendly staff and smiling faces, it's good to see people who like their job.
The Embassy staff are always kind, attentive and helpful. The atmosphere is conducive to great movie enjoyment.
clean, comfortable
I like the location and friends staff.
Great service. Friendly employees. Cleanliness
Friendly staff
Clean environment
Comfortable climate control
Best popcorn in town
Everything was great from the hotdogs to the drinks and I loved the reserved sitting arrangements will definitely be back
The friendly atmosphere mainly. I enjoy the small, personal venue.
Friendly staff as well as clean restrooms
Service is excellent and theater is very clean
I do enjoy the customer service, friendly employees and love love the 5 dollar 4to6 matinee prices!
Very friendly staff.
Them nice and friendly
Service, cleanliness, nice well mannered employees!
Very clean theaters!
I am glad there was plenty of seating for a sold out showing of Four Blood Moons movie.
I really enjoy the special events. I saw "King John" last week and "Titus Andronicus" this week. I do have feedback concerning the new format of the Express News ads. In the old ads, the sidebars showed 'some' special events. The new format does not include these. Also, because some special events are moved or cancelled, there are no phone numbers of the individual theaters to make certain the event will be shown before going to the theater. In seeing "King John" at the Embassy, I was faced with the box office screen for choosing a seat. This was pretty silly since there were only two people, a man and myself, watching "King John." I could understand if we were talking a blockbuster but two people hardly constitute a full house. Please get rid of this extra step at the box office. OK. Advertising special events -- this absolutely is non-existent. Use Texas Public Radio, especially for the operas. Contact English professors and send flyers to Trinity, UTSA, Alamo Colleges, St Mary's. In talking to one particular English prof at UTSA, he had no idea about Stratford or Globe productions. Feel free to call me Phone number removed.