Guest Testimonials

The guest services lady was s helpful. I was panicked and she helped answer my questions.

I love the food delivery service! Also, the Embassy theater is always clean, and the staff is friendly.

Small auditorium but comfortable. Great presentation

I’m an amputee in a wheelchair and so I purchase in the handicap row. I guess it gets kinda confusing when purchasing tickets for myself and any companions.
Since I love your reclining chairs, so I transfer into a seat and my brother sits next to me. It hasn’t really been an issue since not too many of those seats are purchased, BUT my brother and I still get filled with anxiety when getting seats because we don’t know if I’m getting a recliner or just purchased an empty spot for my wheelchair. Is there anyway to tweak the information and graphics for those seats?

Clean, welcoming env

Very clean and enjoy the ambience in the lobby.

i go pretty often for the last 10 years so everybody knows me and are very friendly they even know what seat i want

Theater always clean and staff very friendly.

Seating and concessions

Every timw is a great experience

Embassy is a very clean location.

Comfortable, concession, clean.

I love the experience, but there 2 things I wish they would offer. Hot coffee and best maid pickles are way better than Ricos pickles. Seriously ricos pickles taste horrible. Other than that Santikos is great movie experience in

The theaters, restrooms, and lobby are always clean. Everyone who works there is friendly and patient.

Seating, ease to purchase tickets and senior prices

Embassy is very customer focus.

I enjoy a place that contributes to the community, and the cleanliness (should be normal but it’s still appreciated).

I liked the ease of choosing my seat and getting it locked in. The seats were very comfortable.

I love movies and Santikos makes my experience great with their cleanliness

Quick response to my concerns and a very detailed explanation. But, I do miss the hot dogs. However, employees are great and welcoming.

everything

Comfortable seats, good prices and nice staff

Great seats , very clean theaters and audio is excellent.

So friendly and great customer service ‼️

Tickets are way too expensive for a matinee, but the bathrooms are super clean and the theaters at Embassy are great. The theaters are huge, well-maintained and so comfortable.

Ease of access to tickets, self serve popcorn,and beverages.

Great theater experience. Good food and beverage options. Love the seating. Staff is always pleasant and accommodating. Really enjoy the membership perks and the good works that Santikos supports.

Clean and quick service with multiple lines open

Easy…. From tickets to grabbing snacks, and finding our seat! Comfortable environment to enjoy a couple of hours of good movies. 🎥

Free refills! Nice seats, great sound.
A dress code would be nice, society has no shame anymore: pale wearing blankets in the theatre, pajamas, taking off their tennis shoes. The worst is the shoes, feet sink in the theatre.