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Guest Testimonials
It’s amazing to just sit back and enjoy the movie 🍿
I like the fast service getting our snacks and the seats are very comfortable
cleanliness and fast service. the seating is excellent
The friendly, outgoing and wonderful staff working there.
Ticket purchases were prompt, clean theater, clean bathrooms, attentative workers. Great family times.
Love the self serve popcorn an your chairs in the theater. Except for the ones peeling an some don't recline. But Very clean in open area an theater
Ease of purchasing tickets online
Location, food and beverage selections, comfort of seating, and cleanliness.
I have had nothing but great experiences at Santikos
During this pandemic the staff is taking all the precaucions for the public like keeping clean the concession stands, where the vending machines are, having gloves, etc, and make me and my family feel safe going at the mayan movies during theses difficults times
Very clean friendly staff. Amazing !! Keep up the amazing work!!
I liked that it was clean, comfortable seating, no long lines, friendly customer service.
I love the theaters, they are beautiful and comfortable. However, the food concession stand and management at the Mayan theater definitely needs more training. They forget about my Pretzel and left me standing for 25 minutes. The Manager was rude and unprofessional. The other Santikos theaters have awesome service and need no training.
The seats, cleanliness, AVX , refills, just about everything.
I was able to get my refund on tickets that we're purchased a day after I tested positive for covid.
Fast, service,clean areas
Nice and clean. Nice employees.
The popcorn
The service was good. The employees were great and were friendly. The concession food area had great service and the food was great! The theater area was great, the seats were satisfying and the movie sound and experience was great! Highly recommended!
The seats are awesome plenty of elbow room for a big guy very clean and workers are very attentive
friendly staff, clean organized environment
The staff are very helpful and friendly.
I loved the chairs, snacks and popcorn. But yesterday there was a guy who coughed twice. Then during the last part of the movie some ones phone was going off multiple times
Santikos Mayan Palace is a beautiful theatre! I love that it is nearby with great auditoriums, food, and drinks. During this visit the floor was a little dirtier than normal, but overall my experience was great.
Always an exciting atmosphere!! Delicious snacks!!
Employees friendly was Greeted & Thanked for coming to Santikos after movie
we love going to the movies and love all the upgrades to the place
It is so friendly and open. I absolutely love how we can serve our own popcorn, butter and drinks! The openness of it made me and my family feel like we were right at home. It wasn’t crowded or dirty at all.
Clean theater, prompt service at the concession, and clean environment.

Every time I go it’s always clean and staff is always friendly