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Guest Testimonials
Great rewards program, great VIP experience and amazing server. Awesome upstairs bar, The Mezz.
Clean. very freindly and attentive personnel. I was greeted by an elderly man that made me feel welcome and happy to be there. a joy to go back to the theater
I’ve been coming to Palladium for years and the customer service has always been great. I love the upgraded seating and overall experience. Please keep doing everything you do.
I usually go during the week to avoid crowds and it’s a great experience but I don’t like the bag search; it feels a little invasive. Maybe metal detectors would be better?
Friendless
Clean
Nice and Clean and Friendly Staff
Having recliners! I also enjoyed using some rewards points.
Nice people beautiful theatres
Movie good
Clean and seats are comfortable
Theater is clean. Food is always good. I like the new soda fountains.
I like the seats in all theaters except IMAX. AVX was the screen I last saw a movie on.
We had a great experience at the movies.
Clean theatres, friendly staff, clean restrooms, large variety of snacks and drinks.
Everything was perfect & we enjoyed the movie! :)
If possible can you maybe bring dip & dots ice cream to this Palladium theatre? I know the other Santiko’s theatre has some & I tried ordering some last night. Thank you :)
Quality of the rooms, sound, staff.
fantastic theatre
I was not expecting anyone to read or even care about the last survey but I was wrong. Mr. Adam Moya surprised me with a response to my IMAX experience. It was definitely surprising, and I really do appreciate the response. The AVX was clearly a better experience then the IMAX per his suggestion and couldn't be happier with the outcome. Thank you again
Seats, concession, ATMOS theatre. Expensive conversion, but would more likely go to IMAX theatre if it had the seats all their theatres had.
that said, some seats are showing significant wear and recline function that doesn't work...though often just means maintenance crew knocked a plug out.
Still find the reserve seat charge as bad as TicketMaster, when viewed on a percentage of ticket price. A nice benefit of the Santikos club would be waived or discounted reserve seat fee.
Disappointed that tickets can only be purchased using a card or online without use of Apple Pay. Plus no longer accepting cash.
IMAX theater was excellent, a little too loud, so I wear hearing protection. The staff were friendly and helpful. The app is much improved, and I like the ability to select your experience (theater and type). Should make it a little easier to clear the filter though. If I pick a movie instead of an experience then it should be as easy to see what venues it is at.
Everything!
The sound quality was excellent
Easy to cancel movie tickets since we’re unable to make it
Pretty much everything from the comfortable seating to the quality of the picture projection to the climate control and cleanness of the theater.
The theater itself. Great picture and sound.
Good quality screens
Love the asthetic of it all
The movie
The seats