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Guest Testimonials
Clean & friendly staff.
They care for the people that want to attend to their theaters to watch movies..
I love knowing that my money goes back to the community, the employees are super friendly, and I really appreciate it being very clean and comfortable in the actual theatre!
We just enjoy being at the movies . Sometimes we go just to eat or to have a drink at the bar. Sometimes we eat, drink and watch a movie . it’s all fun
It’s was cleaned but it was the first time we experienced our Oder was wrong for food and alcohol drink. I order the blue drink that was special and the young man I guess he poured a
Little to o much alcohol so the young lady came over and just pour it to another container after it’s been sitting on ice and pour the rest down the drain which it was very little but anyway my drink was water down and it’s taste awful . I didn’t go back because the movie was going to start . 2 .I order fries pickles and they were greasy I drip it so over my clothes 3 my husband Oder a pretzel with our point and never got it . I don’t know if she use our point or she didn’t order it . I just don’t know if they were probably training .
My issue was addressed in not only a timely manner but in a very precessional manner.
The staff were very helpful sorting out a ticket issue. The theater is always clean and runs a good selection of films.
Everything
Everything was great and fast
New Icee machines are great. Need to migrate Gift Coupons to enable Apple Wallet. Too much hassle to use them in theatre. Bar codes rarely work and hassle to keep track of in email.
Seats are super comfortable, It's always clean, the employees for the most part are courteous. The bathrooms are stocked and clean.
Excellent customer service and great food preparation
Love the seat! The popcorn! Size of the theater. Love it all.
I love the customer service,cleanliness,food,and the roomy theater seating
everyone was friendly
Nice, clean theaters and very friendly staff!
My wife and took a break from our routine to catch a movie during the week. We always choose Santikos because of their commitment to giving back to the community. As usual, the theater was spotless and everyone was attentive.
I was in charge of buying the tickets. Turns out I bought the wrong ones. We didn't realize my error until we watched about 5 minutes of the movie. Even though it was my error, the manager on duty exchanged our tickets to the correct movie gladly.
I love going to the movies and it will always be Santikos.
Raul
fun
Very comfortable and relaxed
Everything thing
I had a grievance regarding a movie event I went to see and was contacted by Santikos management regarding the issue. I was impressed with the attitude and explanation to my concerns and am more than satisfied with the results.
Excellent customer service. Cleanliness of the lobby, restrooms and theatres. Fresh popcorn and variety of drinks is a plus.
Everything
Palladium is the best Santikos!
Clean and comfortable
Clean, love imax
Comfort, cleanliness and friendly workers.
easy access, friendly staff, and the cleanliness of the facility.
Great value, clean movie theater with friendly staff.
Theater was clean and employees we encountered were friendly. Movie was shown on time and nothing out of the ordinary happened. Safety wise— I hope that Santikos Palladium continues to ensure the safety of their patrons by hiring police to watch out for suspicious behavior and continue to check bags on the way in.