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Guest Testimonials
Since it opened,The Palladium IMAX readily became the only place in San Antonio we’d go out to see movies. Then, Covid hit, and we quit most everything, especially frivolous things like entertainment. Even though fully vaccinated, we’re immune compromised and are extremely cautious where we go (other than medical visits). Recently, we’ve selectively ventured out on one of our favorite “dates” - seeing a couple movies which were theater only releases. No longer working, we’ve been fortunate to have had the opportunity to reserve seats for daytime showings in the middle of the week. Each time, we’ve found only 1-2 other couples, who were seated far away from us. In addition, staff remains professional and diligent about adhering to Santikos’s covid precautions and thorough cleaning. We realize their staffing during these showings is reduced, but admittedly, we miss the VIP theaters and/or sections at the back; however, we’re appreciative of these enjoyable opportunities to safely get out!
We haven’t been to your theatre since covid but truly enjoyed our return. Your employees are exceptionally pleasant and make me feel they are glad you’re there.
The seats are very comfortable & bathrooms very clean - constantly cared after.
We had a great experience at the palladium! The people at the concessions were very friendly and welcoming. I have been other times where that was not the case. This particular visit was great!
From the gentlemen that took our tickets to the concession staff, all very pleasant and helpful. Clean environment.
Comfortable seats, friendly employees, and clean theaters…Wonderful experience all around!
The comfort of the seats and the size of the theater contributed to the enjoyment of the movie.
Everyone is very nice. Cares for the customers.
Good customer service! The food is great!
The experience is always a positive one. The theater is always clean. The employees are courteous and helpful.
I enjoyed the experience very much. Excellent sound and visuals. The chairs are comfortable. The room is spotless.
I like how friendly everyone is and how clean the location is!
Love the palladium
Everything
Everyone is so nice and responsive. Talked with 4-5 team members
I love the clarity and sound of the AVX theaters and the recliners.
Wonderful place to see a movie. Great snack and drink options as well.
Best movie theater in town. It is always clean and the staff is friendly.
Clean and friendly workers
comfy seating, great bar drinks, yummy snack options, great movie selections!
Great sound, service
Clean and friendly
Love Santikos! great customer service and food, only complaint about this visit was there was no extra cheese cups.
Great atmosphere, customer service was excellent, and very Clean
Great Experience !!
Guest service is fabulous ! I had to refund 3 tickets and the trainer showed the trainees the process . Smooth transaction.
Great customer service
The atmosphere, the theaters, the seating, the options in food choices, it makes going to the movies better. Santikos theaters are the best hands down no competition.
Clean and fully operational theaters every time. I go to about 1 movie premier a month, and have been for the last 4 years, and Santikos is the only relevant choice for me, especially it's IMAX theaters. The reclining seats are comfortable and have always worked at my visits and there's ample space to pass in between the seats, which had previously been a problem with the standard set-in-place seats. The lights are low enough to focus on the screen, which is the best part of the experience. The screen size is impressive and ensures that every part of the shot is visible.
It's the only logical choice in the San Antonio area, and I'll make sure to always express my gratitude for the organization, their mission, and their social efforts aside from their dedication to serving the film community.
Santikos IMAX is simply the best viewing experience.
No kids
Comfortable seating
Nice size screens
Great sound
Loved it. Great experience. The bartenders were super nice, but the cleaning staff not so much. Over heard some racist inappropriate jokes, but the experience overall was great.