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Guest Testimonials
I love the option of the VIP seating experience.
Always enjoy our selves
Always love palladium!! It’s our go to theatre
Very nice.
Everything!
Great sweet staff
clean, polite employees
Clean theatre, comfy seats, and nice bathrooms
I had planned to use some free movie tickets that I received prior to Covid. Santikos no longer honors those due to changes from the pandemic, but the manager on duty still honored one of the tickets. It was very thoughtful and she didn’t even have to do that. I was very impressed. GREAT customer service.
Easy booking experience
Wonderful experience !
Very small audience in the theatre.
Good service and people. Clean bathrooms
It’s easy to book
i appreciate the assistance i received at the customer service desk. I booked the wrong time slot, they were happy to exchange it. They also made me aware I had a free ticket. The associates was very customer service oriented. This is why I love going to the Palladium. Thank you!!!!
The options available for a family or adults only
Always a good experience. I gave it a 9 because you don’t have the ice cream anymore and on a few occasions we’ve gotten popcorn at the bottom of the machine so it was burned or mostly small pieces and kernels. At my last visit there was no soap in the restroom. Near theater 12 next to left sink.
The entire atmosphere was amazing. The food was top notch. And the Santikos associates were very helpful.
Love Santikos! Friendly staff. Clean environment.
Everything
The staff is always friendly and courteous. The fact that the recliner got stuck in the recline position (and I had to crawl out sideways) was not too great. But things happen! I made the front desk personnel aware of the defective recliner and they were very apologetic. A young man caught up to me in the parking lot and gave me a courtesy pass to a future movie. THAT WAS VERY NICE. Thank you.
Dobly Atmos
Clean theater and comfortable seats
Very comfortable seating. However, seating needs to be thoroughly cleaned after each movie shown. Might require additional staff hiring. Our seats were dirty! Trash found inside the back crease of our seats. Everything else was great!
Enjoyed the Gorillaz concert on 8 Dec so much. Thank you.
Went to Monsta X last night. They must have imported decibels from Korea - earsplitting, seriously. Fifteen minutes into the film, I went to wet napkins to make earplugs. I have musician earplugs, but they were in a different purse, darn it. Ears still ringing a bit this AM.
I always love going to the movies.
only thing I'm not use to is showing tickets on my phone and paying a 3 dollar up charge.
members should have that fee waived?
I don't like waiting in line when only two registers are open. I know it's a worker shortage. thats fine, I'm just commenting.
Other than that I love it all.
IMAX Presentation was fantastic
The costumer service was great and the theater was very clean
Cleanliness of the environment. Friendly and helpful staff. I’ve been a regular customer for years and I’ve never been disappointed with the moviegoing experience! I refuse to go to any theaters that AREN’T Santikos!

It was amazing!