Guest Testimonials
Everything was clean
It was a very pleasant experience. Completely satisfied with comfortable seats and the theater was clean.
Comfortable seats
The theater is clean and the movie experience was good. The Santikos app is awful though!
Fast entrance very curtieous staff
The theatre was clean and the employees efficient and friendly. I wanted to change my reserved seat and this was done quickly for me. I would definitely go back to The Grand Winston-Salem to see a movie.
My sons and I had a phenomenal experience this trip. I'm looking forward to coming back and experiencing more like bowling and another movie. Thanks to Zachary Rhiger and the Customer service desk representative we felt very welcomed and special.
Easy
Cleanliness helpful
It is very nice but the bathrooms needed to be cleaned.
I always like everything when I go to the Grand 16…..from the staff to the ticket prices, the concessions, etc. Everyone is always so helpful, kind, and courteous and I go very often. I am the right person to ask for a good survey!
Cleanliness, numerous showtimes, and price.
friendly, comfortable
Very wonderful experience
Great staff and experience. I've been to several theaters and Santikos is the best.
Clean
Very nice theater
I grew up going to the Mayan Palace…even before it was called the Mayan! Over the years, even with the changes and remolding, they’re made it feel like home and a good environment inside to enjoy a night at the movies with my own kids now that I’m grown up! I’ve never had any issues with employees or cleanliness! We love the Mayan
Great customer service greeted with a smile and was always treated like family
Very clean and comfortable seats!
Clean, updated atmosphere.
Recliners are comfortable. Popcorn was good.
My one complaint is in regard to the temperature. It was freezing in there and wish I had brought a blanket.
Even the small theater had reclining chairs. Pretty awesome
Nice theatre. Current movies playing and staff very friendly.
Very nice and confortable place.
Fast service, friendly and clean.
Great experience
Ordered tickets online with my account which was very easy to set up. Clean facilities. A bit too cold for me and the seats are starting to get a bit tired but overall a great place to watch a movie. 🍿 was delicious
Clean theater personable staff
The chairs!