- Phone: 435-215-1175
based on 2868 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The tech was very kind and efficient. The carpets look great and didn’t take all day to dry.
I was very happy withthe man who came and did the cleaning. However yesterday evening and today I have noticed some dark marks on our front room carpet near the entrance that weren't there before and they don't just brush away.
I was going to call the office in the morning.
The carpet seems more ruff or mated, but we do have an order carpet, rug still dirty around the edge where it was dirtiest. But it was a pretty good job.
Great job!
I realize how difficult it is to get dog hair off a couch, but there was quite a bit more left than when I had had other companies clean my couches.
Also, when the guy came to clean, he said he could not clean my other couches because they were a cotton/synthetic blend. I have had other companies clean them before without any issues. Im not sure what the problem was.
Thanks for the good service!! Carpets look GREAT!!
I have used Zerorez for years - both here in St George and up north before we moved. Your technicians are always top notch and do a beautiful job of cleaning my carpets and making them look great. They are skilled in what they do and very friendly. I recommend your company to anyone who says they need their carpet cleaned.
Thorough with good results.
On time; respectful of wishes; thorough cleaning; pleasant staff; GREAT results!
The product is great, I can see the difference and your workers (at least the guy the cleaned our carpets) are personable and professional.
Always on time, efficient, and good results,
For the last several years Zero Rez has been my go-to company for carpet cleaning. After last Friday's experience this is no longer the case. With every other visit the technician has been personable, professional, and done a good and careful job. This time I think we got off on the wrong foot when the technician couldn't find our house and it took a lot of explaining to get him here. There were some changes to the order (although I had included stairs in the online order, only 'landing' was listed; also, he informed me that the sofa included in the order could not be cleaned due to some cotton content), which based on his language, didn't seem to make him very happy. As usual, we had spent a lot of time removing lamps and small furniture from the carpeted areas. but didn't move smaller end tables and dining room chairs because the technician had always moved them and then put them back with protective plastic 'feet'. After this visit it appeared that nothing had been moved. After the carpet dried (we used overhead fans and open windows to help), I still noticed a slight chemical smell, and one of the downstairs bedrooms now has a musty smell. For these reasons, I can no longer recommend Zero Rez to others, and will not be using your services in the future.
Thorough cleaning, all stains gone, no harsh chemicals near baby and dog, quick drying!
The tech was fast, efficient, and seemed to care about cleaning the areas we agreed upon thoroughly. I believe I got what I paid for and time will tell if it stays clean for a reasonable time.
I will give you a higher rating the next time if it does. The carpet dried just as quickly as the tech had told me it would. I am pleased!
I love Zerorez! It is the only company I trust for carpet cleaning. They fit me into their schedule when we had a pet mess on our carpet. The tech was friendly and responsive.
The car parts look great and it didn’t take him long at all.
We were very pleased.
very punctual. did his job very efficiently. this was our first time using your service and we would definitely use it again. he did a great job.
I'm not sure I like the stiff feeling of my carpet when it is done. I don't look fresh and new like I am used to seeing carpet look when it is cleaned. It was done relatively quickly though.
NO CHEMICALS. NO ODORS.
on time, professional, reasonable pricing. Tech did a very good job.
Great service, arrived on time, Carpets look great! Thanks Ian
We on time and did as promised. Carpets cam out great.
Great work!!!!
1) Appointment was scheduled for the next day. :)
2) The young man texted to let me know exactly when he’d arrive. He was able to come earlier than expected which worked for me.
3) He completed a test sample of how the tile would clean-up to address concerns I had about that.
4) He was focused and thorough as he completed the job. He’s a hard worker!!!
5) The tile floor and carpet cleaned up beautifully!
6) Nicely done!!!
The high level of proactive communication was SO helpful and set a very positive tone for the overall service. We really appreciate being steadily and consistently informed, which is only further topped by the on-time service and very professional and courteous staff - whether on the phone, via email, or the service technician! And this is why we are repeat customers :-)
I like the thoroughness of your technicians.
I like the lack of residue when the carpet/couch dries.
Ilke the price of your services.
The technician was very nice and professional
Prompt and courteous service. Very conscientious.
First and foremost, it works.
I've used other carpet and floor cleaning services and systems in the past and none have been as efficient, thorough, and effective as the Zerorez system.
The technicians that I have had come to my home from Zerorez have always been very professional, well trained, experienced, and thoughtful. They were extremely careful not to damage anything.
I would recommend them to anyone.
It took a long time to get an appointment