based on 573 ratings.
What our clients/members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
coaches are great! gives me the drive to keep going. like that push
Great challenge and variety of exercises! Supportive staff! Fun atmosphere!
It’s different every time
I like the combination of cardio and strength. The cleanliness of the facility is excellent. Coaches John and Michelle run great energetic classes while taking the time to coach people on form in an encouraging way. The Great music Playlists add to the motivation to keep moving.
Tough and quick!
Different workouts, customer service (identifying members as they come in), cleanliness, convenience of lockers, good equipment & Ms. Rosie's contagious personality!
Coaches/ motivational and great comraderie and support from everyone. No judgement!
Just show up and an hour later you’re done
Every workout is different!
I like how it is guided by an instructor.
I like the constant variety of workouts, the high energy the coaches bring and the accompanying hype up music. The challenges are evenly spaced out throughout the year and they have done a great job of building a workout community.
I would recommend OT to friends who don’t need individual assistance with the weight exercises.
that is different everyday!
L énergie !
Les coachs et l accueil!
Tout est parfait !
The different stations/exercises
Variety and coaching
Such a great team and genuine coaches pushing you through the workouts! Always feel great after an hour under the Orange Lights!
It has been one of the better workouts I have done over 40 years of my physical fitness life style.
I like the circuit training. Moving from one equipment to another. Doing different exercises throughout the time. Especially having a coach to talk you through the exercises. But the music could be lower. Can’t hear the coach too well. There should be something in place. When the coaches speak, music should get lower. When they stop speaking, music should resume back to normal. I had trouble following the coach because of the loud music.
Pacing, well balanced work out. People are friendly.
Very nice staff and coaches. Well managed location and everything is clean, well maintained.
Always an engaging and fun template, great coaches, never get bored
The coach encouragement
Incredibly expensive, otherwise it would be a 10!
Our studio has been eliminating class times and/or changing regular classes to Strength/Tread 50 classes. Originally we had five 5:15am when I originally started, at the beginning of 2024 we were down to three 5:15am classes. Then with the Transformation challenge, they changed it down to 2 regular classes and 1 Strength/Tread 50 class. Many members have suggested keeping the 3 regular classes during the week and then adding the Strength/Tread 50 class to either a Tuesday/Thursday. The frustrating part of my experience is that the studio is saying this is direction from Head Office and nothing that they can do. I really appreciate being asked for feedback of my experience as this is a first for me being at Orange theory as it's really important to get feedback from your members.
OTF ESP is an awesome place to get healthy. It's meticulously clean and the staff are incredible. So helpful and supportive. I highly recommend giving it a try :-)
Love it. Even if you’re not doing everything a 100%
I love feeling like I have my own coach or trainer to guide through.
I wish though that I had a little more training on the “moves” but will continue to work through it!!!
I loved everything about my experience at Orangetheory. I haven’t worked out in over a year. And walked out of there feeling good about myself. Front desk staff were so helpful and nice. Loved my instructor Katie. She was so patient with me. I loved that I was able to go at my own pace. Didn’t feel rushed at all. Highly recommend Orangetheory!
Coach led in group setting.
They push me to my limits.
The coaches are invested in us.
Every workout is different.
I am stronger & faster & healthier.
It is the ONLY gym that I have stuck with & committed to. It’s been 5years!!!!!!
The staff at Grande Prairie OTF including the owner Care that I am there or if I miss!
The friendships I have made with other members has been life changing.
Brenda PM