What our clients/members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The most important part of the workout is its scalability to all fitness levels. With the right Coaches and staff, OTF is a place where I can get a high intensity workout while my parents can get a workout that fits their own abilities.
Great total body workouts. Great coaches
The front staff, especially Stephanie and Alex, have always been so welcoming and helpful! I enjoy every one of my workouts and especially love my favorite trainer, Katherine. I know I’m getting an awesome workout in while also getting to meet other people in my community. I would highly recommend this fun, clean and thriving Orange Theory location!
Great coach Elissa Heligas. She is the whole package in terms of coaches - Great teacher & mentor, has amazing energy, and place the best music.
Variety of workout, always changing. Good to have a group to work out with. Coaches encourage us!
The workouts are structured to get the most out of 60 minutes. You know you will usually run, row, and do floor exercises, but it’s something different each time—standardized without being redundant.
It’d be nice if before classes, the weights were actually put back in their correct place. I always start on an odd number knowing the weight increments are 10, 15, 25, but 4 out of 5 times the even numbered weights are at the odd numbered station, causing me to not lift to my actual abilities.
Other than that, it’s not really the staff. It’s more so the members are annoying and rude. I have an auditory issue so when I am trying to listen to the coach explain something, while music is playing AND rude members are chit chatting, I can’t focus. The problem is the coaches will never tell them to STFU as to not offend the chatty Cathies, but honestly it’s just as bad for the people who ACTUALLY want to know WTF they’re supposed to be doing.
Workouts that keep the mind engaged… the hour goes quickly!
Everyone is positive and roots each other on.
Results seen after 2 months of consistency!
I like that it is trainer led and that it changed everyday. I also like the community from OTF!
Right now the monitors and a treadmill is not working. Not a good look for prospective clients
The coaches , front desk staff & worksites. It’s a motivating community
Go at your own pace and judgement free
It's fun, efficient and effective.
The coaches make the exercise fun. At a regular gym, I would never push myself without the encouragement of someone like our coaches. Plus, when you are in a room with everybody working just as hard as you, you develop a certain group momentum that is very motivating.
Better treadmills.
The variety
The coaches are awesome
It is difficult as a new person to figure out what the different classes and events are?. Easier to find and better descriptions would really help.
I’ve been going to Orange Theory my entire pregnancy (almost 35 weeks now) and I love how there is structure but I can turn down the intensity when needed. The coaches are great- especially Coach Kim! She always asks how I’m doing, hypes me up, and offers me alternative exercises when one doesn’t accommodate my growing belly! :)
Everything!
Great, challenging classes with a wide variety of workouts. I always feel motivated and excited about each new class, and each class feels different from the last. Also, Coach Amanda is the best!
Guided work outs. The coaches push you to work harder. I wish there were more strength training classes
They’re fun and challenging! It’s a great atmosphere. I look forward to my OTF workouts!
I love Orange Theory - everyday is a new workout - you never get bored!
The Sales Desk is broken. That is not fair to the coaches or the customers.
I love that the coaches are there for you! They aren’t just leading a class, they are all very interactive with the clients - showing us proper form, pushing us to reach new limits and also give out recommendations on how to heal if any injuries are present. I love the energy every time I walk into baker and am so grateful to be apart of the Orange theory family.
The coaches, the work outs, the choices of class times.
A well structured program for beginners and seasoned fitness enthusiasts. The space, equipment, class schedules and support are on point. The coaches are fantastic and so supportive of the needs of their clients. A great place to work out.
Keerthi Baruah
Coaches are great! Equipment is in good condition and each class is filled with great people!
Excellent cardio workout, and strength training as well