What our clients/members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The evening coaches are great. They make sure your form is good and actually care about the people.
Love the work-out & how it changes daily ! Most importantly- LOVE the instructors & the staff !! ❤️ They keep you motivated - greet you with a smile every day- give you great advice - assist you when needed & make a “tough” work-out actually FUN !! It’s a great “family” to belong too !!
Efficiency, heart rate monitoring, cardio and weight training combined, each workout is different and can be adjusted to individual needs/wants and works for all ages.
I like everything, the different classes every day! The couches, the gym, etc
The team like element of every one doing it together
I don’t feel like it’s a competition. I don’t feel insecure. There are people of all ages, sizes, and ethnics. I love it. I focus on just myself. I can already feel changes in my stamina and I’ve started doing the stuff that used to scare me.
On charge for cancellation
Love the coaches at OTF Elmhurst! As a senior, I so appreciate the attention afforded me. Coaches are great about modifying exercises and keeping an eye on this older girl.
I like that I get a brain break and a great workout!
Great workout, they always mix it up. Fun with great playlists!
Variability and intensity of workouts
It’s changed my lifestyle. I’m very appreciative of all the staff and coaches at the West Hartford location.
EVERYTHING!!! the energy from the staff and diversity of the workouts
Would like to see
1) music volume under 85 decibels across OTF studios (even with earplugs I am considering not continuing due to unsafe noise level) and 2) consistent air conditioning at Sunnyvale, CA location.
The variety. And that it's a good full body workout.
I love Melissa at NB and the workouts are effiicient and inspiring !!
I’m a first responder and I do my best to show up for classes but there has been times I have to cancel because of an emergency and I get charged $12 every time. There has also been times I wait so I don’t get charged and I can’t do a class because I didn’t sign up early enough. I already pay $180 and now I’m paying $12 for a canceled class when I literally have no other choice.
I like the welcoming and friendly environment most. When I wake up feeling like I might skip a class, I remember the great people that I get to see at the studio and it helps me find the motivation to get up and get going. The coaches are all encouraging and help me find ways to improve my form and techniques to get better results. The music is fun, the space is clean, and I am challenged - in all the right ways - every time I go to class. This has been the best decision I've ever made for my health.
The best thing about the OTF workouts is the coaches!! Davenport Iowa has amazing coaches that one way or another get me through any workout. The combination of cardio and strength is great, as is the music and overall environment.
Different workout daily
Joined about 7 months ago and I take about 3-4 classes a week. Great addition to my workout routine! Instructors are great, facility is clean and the front desk team very friendly.
There is a great team supporting members to achieve their personal goals, at their own pace.
The environment is clean, organized and friendly team members working at the Newmarket location
Coach motivation, group setting, switching of workouts/programs. Overall, a positive environment.
It's a great, full body workout that leaves you feeling energetic and sore at the same time 😄
I enjoy the trainers as well as the people in the class as usually it’s the same group going at the same times - and they offer you words of encouragement when you can use it.
The atmosphere is great! Coaches keep you motivated and workout partners keep you accountable…. I would t have survived this long with out them all!
It is the only thing I have consistently stuck to for more than a few months at a time. The workouts make sense, the coaches are great, and I feel good after I leave!
I love that it’s never the same and all the challenges. Working out with other people motivated and supports means a lot. And the coaches are great too!
I love how versatile the workout is. It is my favorite workout I’ve ever done!
The variety of workouts and times available. Ease of booking.