Member Testimonials
Clean facility, friendly staff, maintained pools and locker room
I love Fitness Factory! The team the equipment the vibe of the gym is amazing. I love the brightness and how clean it was but as time goes on it is not as immaculately clean as it was when it was newer. The machines sometimes have old wipes that inconsiderate patrons leave the machine feel greasy at times the stairs are not clean you see the dirt building up the toilets are not clean there is hair dust and other things I wish I didn’t see. The first bathroom sink has not been working. In order for Fitness Factory to continue to be that bright immaculately maintained facility it was when it opened it requires more deep cleaning more maintenance staff on the floor the way they were earlier on and daily inspections. I only provide this feedback because I love this Fitness Factory gym!
Large space, lots of options, duplicate equipment. Staff are friendly and knowledgeable. Location in Novi is convenient and parking plentiful.
Judith
Atmosphere, equipment, staff
Good spread of machines, generally very well ventilated, and not too busy even at peak hours
I joined primarily because I like the various classes held (zumba, aerobics, etc.)
It would be great to schedule a beginner pilates class on Wednesdays at 10:30am or 11am.
The personal trainers are very good as well.
convenience. clean gym (Newtown).
i love the instructors.
Each one of the trainers are very polite, and always answer your questions very professional.
Friendly staff
People are great. Whole gym feels like home
a very clean gym.
Donnie is the best. Hard worker and always very kind and has the best demeanor.
The experience keeps on getting better and now my 2 kids have joined. I feel very comfortable with him watching them and making sure they are working out properly.
Michael Rose
Large clean gym with plenty of weights and machines
I am very happy with the clases I take with Angelica Molina, LeahGlent and Maria Sanchez.
New facility
Lots if room
Variety of equipment
Great locker room
Very clean gym
Yoga classes with Peggy and Gail
Great gym, fully equipped, friendly staff, nice bunch of people working out there
New gym layout is fantastic.
Staff is always happy to see you and very helpful when you have questions
Everything is Superb!!!!!
It's clean and a nice variety of machines
Mailer
I enjoy how clean the facility is. Another plus is how everyone who works at the Montana Athletic Club has really fostered a more welcoming environment.
Friendly service. The gym is always maintained and cleaned properly. The people are also friendly and respectful. A good amount of equipment.
The staff is always helpful, friendly and present if needed. The upkeep of equipment is maintained and it is all high quality made stuff. And the gym is kept clean. Juice bar rocks, let's not forget that.
Jared
plenty of room, availability of instructors
It is a clean, well equipped and friendly gym.
it's a great gym !