Member Testimonials
Clean
The gym is very clean. There is a very nice lady who seems to be ALWAYS there cleaning everything.
Los horarios son muy accesibles
I really like the staff! Everyone is very welcoming and professional. Machines and locker rooms are well maintained. Overall I’ve had a pleasant experience since I joined in November 2024
All the machines one needs to a great price. 24 hour access!
I like the gym the staff a very nice. They are very helpful The manager and Willie are doing a great job Willie is always working to keep the place going
Lots of equipment that is infrequently broken, fixed rapidly, ongoing cleaning
Always a very friendly atmosphere and clean and the variety of choices
Good variety of equipment, friendly staff.
Good service
The staff is attentive and workaround your limited movements based on injuries you may have. They work around your schedule to book your work out appointments. The manager Donny makes it a point to know all the members by name and is always helpful.
I love the friendly staff and group fitness classes!
Fairly clean, lots of classes, good gym energy
The personal trainers.
It is there and it has what I need
I forget his name but the young man who cleans the gym is amazing. Whatever you guys are paying him, he deserves a bonus. I have been to gyms where there is a team of people cleaning and it is not half as clean. The cleanliness is my favorite part of Hoboken Fitness Factory.
Friendly Staff, good equipment & clean gym.
Great people
Great place
Friendly staff and amazing trainers.
Clean gym with plenty of options to fit your fitness needs
Nancy and Doug and their entire staff are outstanding. For a small town this facility is state of the art!
Classes and equipment
Clean, well maintained, plenty of equipment
Exceptional customer support from your knowledgeable staff (Ex...Willow, Matt, Brooke) who are always readily available to address any concerns I have, ensuring a smooth and efficient experience every time.
Nice gym. Well organized. Great equipment.
Everything
Staff and community are always very friendly. Love the sauna. Even when they rebranded as Fitness Factory my old membership card still works which is major +++convenience points.
Excellent facilities and friendly staff. Now if you can do something about the members that use their phones for personal conversations while using the cardio machines then I would be thrilled.
I started at Club24 because of the convenient location, amenities, and layout of the machines. I feel like it’s been really easy to stay not only motivated in my own journey but also stay a loyal member because of how friendly and genuine all staff members are. As someone who always felt like they didn’t belong or shouldn’t take up space at a public gym, the hello’s and goodbye’s from staff are so appreciated - even if it seems like a small gesture!

The staff is really helpful and very nice,the place is very nice and clean