Member Testimonials
very clean and very nice people
Love pickleball. You could get more members if we had more pickleball courts. Some days it is so crowded I hardly get to play.
Friendly staff, clean facility
the staff
Employees are very friendly, machines are always available. Downside- there are an increasing number of people who take their shoes off and use the treadmill in socks and the lockers are oddly shaped so that no bag can fit without falling out.
Nice and clean
Good machines
Staff very professional
Zumba class is the best
Clean, well-kept, and friendly staff
The teachers are amazing, the people working the front desk are friendly and accommodating, the classes are varied with different times available, the facility is always clean.
Thank you!!
New equipment that meets my fitness goals
And hours of operations are fantastic
They're so friendly and caring!! Great community feeling!!
freinly voices
How clean it is. The cleaning crew does a great job
Great facilities and friendly customer service.
Your flexibility and service with a smile
Friendly staff
My favorite gym! Good music is always playing that is loud enough to hear. The staff that works there are friendly and always tell me to, “have a good workout”, when I check in.
ALL of the equipment is clean and is not worn out or broken. The weight machine and free weight area is never too crowded. This allows for people who are wanting to work without having to wait for the machines or the free weights to become available to do so.
The locker room is always clean and the showers are also spotless and inviting. Nicely tiled with chrome fixtures and curtains that are also clean, for privacy. The best part is the sauna that is also always clean and inviting.
If you are truly wanting to get in shape or maintain your fitness, this is the place to be. No waiting. Plenty of machines, weights and cardio equipment that are always available and clean.
I recently told my wife that this is the best gym I have ever belonged to. I am very happy to be a member. My only regret is that I didn’t join sooner!
Thanks Fitness Factory!
Excellent facility availability hours and lack of crowding.
Clean.
Polite friendly helpful staff.
Awesome gym!
Location &all associates are friendly
Cleaning area in men's locker was nice, with shave-cream and splash-on after-shave lotions and cotton-balls and a convenient scale for checking our bodyweight. I shaved my beard there.
So many various fitness tools for all levels. Love the Fitness on Demand. Sauna, jacuzzi and pool also. Staff is helpful and friendly and the center is always cleanly.
Clean, friendly staff (Steve!) and great, up-to-date equipment.
I appreciate the thoughtfullness behind always having cleaning supplies available and a well organized gym
Front office always smiling, restrooms and changing rooms always clean.
Staff is friendly, helpful and supportive. All equipment works and is clean!!
The staff has been great, love the space and view. Particularly, there is a nice community of people working out there, everyone is nice to each other. Very down to earth as compared to other clubs.
The West Bank is a great place to work out. It's super clean, has the friendliest staff and the equipment is excellent. The main facility on the East side is exactly the same quality of equipment, staff and cleanliness. Benefis runs the best fitness centers in town.
Everyone is very nice. The place is very clean.

The variety of exercise options, expensive hours of operation make keeping fit easy for everyone's schedule.