based on 7354 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Possibly ,submit a proposal as to what will be the cost to complete the job.
Bring sample and demonstrate how product would install into semi-custom (11" wide x 10" deep) gutters off a low-pitch (1:12) standing-seam metal roof/
Thanks!
1:00 appointment becomes 2:30. Sorry, but that's not the best way to start a relationship. Blew any trust I might have right out of the gate. Why in the world would I trust my money and my house to somebody so disrespectful and rude? Good to know your business is going so well you can afford to treat customers so poorly.
Patricia was Very personable, knowedgable and efficiant. She made sugestions that as a lay person I would not have thought of the gave the job a clean finished look.
Service is excellent, and the customer reps seem very professional and knowledgeable
Yes. Scheduled an appointment and Beltway Builders failed to show up. They didn’t call, email the cancellation, text - nothing! Come to fine out, they decided not to do additions that day. That’s fine, but don’t make me wait around for a meeting they scheduled. Very rude.
I've yet to receive a quote for my product. I may be willing to give a
better rating dependent on the quote for the work requested. The project. Mgr. appears to be knowledgeable however a response is require for me to make a decision. This project is being bidded on which there are currently 2
Services
Responsiveness
No
Consistent communication with estimator, looking forward to getting revised estimate for my project.
Aaron was on time, knowledgeable and concise . I felt confident in his assessment of the job and will getting back in touch.
These guys came out took measurements and I have not heard from them yet
Your estimate is high for the job we want done. We have other contractors' estimates that will be provided to us soon.
The new door was not in our budget.
Beltway was out here on Oct 4, he said that an estimate would be sent 24 -48hrs .no estimate no good customer service
Price to paint a kitchen and bath room ceiling was double all the other estimates I received for the same job
Have not met with Allied Restoration yet. I was scheduled with Mark but he did not come.
Hello,
I received a quote that was 8 times higher than other quotes for a driveway replacing. I received other quotes for around $8000, Allied quoted me $49,000! I received a follow up email which I replied to and was sent an “undeliverable” message. I didn’t type in the email but clicked on “reply” so I don’t know why is was undeliverable.
have not received quote
The estimate provided by your rep was way off ($1900). It is at most a $250 job (plus $15 for grout). Not sure what he was estimating, but obviously I am not moving forward with Allied.
A representative came out and gave me a quote for my project. A basement bathroom. I gave him a deposit. Two weeks later I am contacted by him and his supervisor. They said he misquoted my project by 6 thousand dollars and they wanted to refund my deposit and release the contract. This was beyond incompetent and caused me and my family great inconvenience, as we are unable to afford the correct quote. To be so far off as a professional is inexcusable.
I never received an estimate.
Great work. Very professional service.
The representative was very pleasant and knowledgeable. Can't think of nothing at the moment.
You didn't do any work for me but your estimator gave me a very honest assessment and estimate.
waiting for estimate on first proposal. Have 3 other jobs, same property.
Name removed
I can't begin to express my disappointment in your company. You did a great job of reaching out quickly, I set the appointment and got an hour and a half window when your person would arrive to give the estimate. You followed up with a rather strongly worded email telling me that ALL decision makers MUST be present so - because we really need the estimate and want this work to get started, my wife and I were both home. The appointment was from 11:30 - 1:00. I called your office at 1:05 and was told he was "running late" and was 10 minutes away. Your agent arrived at 1:40 thanking me for my patience. The 5 minutes he was here was horrible. I tried to quickly give him the overview, explained how I knew I needed the work and was looking for an estimate. He asked if I had an engineer report. I have an inspection report that clearly documents in words and pictures the work needed and which has been used by other firms to give me an estimate. After my brief explanation, I was told he would not give me an estimate without an engineers report which he would be glad to sell me. You inconvenienced both my wife and I by not making it here in your own window of time and then having the nerve to not even give an estimate because you required an engineers report. While you do a great job making the appointments - your execution leaves much to be desired. With all that communication, you could have actually said you weren't really interested in quoting without a report that only your company requires. We will not be doing business with you based on this wholly unsatisfying experience.
Fast friendly service
The consultant was rude and refused to walk around the property because “it might be muddy.” He was sitting in front of the property for about 5 minutes and didn’t say anything like that over the phone. When I asked him a question he was very short with his answer and at first replied “what???”
I felt refused and now I’m refusing.