based on 2258 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Never showed up for the appointment. Did not return my call when I inquire where they were
Never received estimates for work needed. Your company obviously wasn't interested in the job. Have now contracted with another company.
No sales pitch, suggested comprehensive evaluation of repair/problem…
Candid assessment from agent.
To expensive, I needed repairs, not a complete new porch.
Our experience was very good all around. However, the quoted price was higher than we expected. The lead time was also a disappointment which we know was beyond anyone's control. We are just not ready to make a decision at this time.
The quote for the driveway was ridiculous! I’ve had 4 legitimate quotes and this one was 4 times more expensive then the others. All the others came in from 8-14k. Your quote was $38k. Total waste of my time.
Prices to expensive. I have gotten better and less expensive offers and have seen pictures of their quality workmanship.
Attitude
I loved the fact that I got to meet the owner. He is a very down to earth man who answered all of my questions. It's really important to me to feel comfortable with whoever does the work in my home.
No one responded. No one showed up at the appointment when scheduled. Extremely poor customer service. Would never recommend anyone call beltway builders.
I did not use your services but I was impressed with Dawn in your office.
your rep was very to the point and answered all my question. just getting oyhter offers.
Person was very friendly
Still waiting for estimate!
good options and fair prices
No, I believe you are over priced and selling overkill. I have two estimates that are one third of your estimated price.
Will let you know should I contract for services.
You were the highest estimate we received by far. The other estimates were at least $5-%7k less than yours and included all materials.
I had an appointment and the person never showed up and was not contacted by anyone to reschedule or explain.
Too expensive for my budget.
The representative encouraged us to go into the store and see and feel the doors we ere considering. He answered our questions and made good suggestions.
No longer interested. The proposal was too high for our budget
Very bad service
While the proposal was a little higher than others, the professionalism and humanity of Mark was phenomenal!
It was a refresher course in being honest with potential clients. For this he needs to be commended.
I myself, have worked in customer service industries for many years and it was astounding to me that such an energetic young man would take the time to listen to my situation and be upfront and honest!
Recommend your company and Mark to anyone in need of your services.
Thank you 😊🙏
Eric did very good job for estimate.
Quote was higher than we expected.
Your price was 50-100% higher than other quotes we received.
I did like the way Joshua handled the meeting. Short and easy, no hard sales tactics.
Sorry. The price was so high.
Promptly give me an estimate for the job we discussed
Nothing