based on 7342 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Budget
The Project manager does not following instruction well....
I am unable to pay so much money at this time.
I had a great experience with Mark.
Yes! I find it impossible for Darrell, who came out to my home on the 22nd of September, to provide an estimate. I have texted him, called him and each time he has said he will get it to me. As of Sunday the 3rd of October..nothing. My request was for bookshelves and Ken Espey to perform the work. He did a previous job for me. An excellent one.
So Beltway builders desperately needs to learn how to communicate and follow through. Who should have followed up on my appointment with Darrell?? You must be losing business if this is your business practice. Go out for estimate and then NEVER provide one. Very disappointed. I’ll miss Ken’s workmanship but no one is irreplaceable!! Your loss!!
Reliable service response. I’m looking forward to receiving your project estimate for both house painting and installation of vinyl siding
Show your products , competitive quality and pricing
Hi. We decided to pass on this project. The estimate was significantly higher than what we are willing to spend.
Their honesty and openness together with their straightforwardness. They are also very quick to respond to your needs.
The price
Customer Service was Excellent from the first day through the work that was completed at my home today.
The work was done quickly and the cleanup was appreciated. Thanks
The gentleman that provided the estimate was courteous and professional but the estimate was twice the amount of other estimates we received. We have selected another company thank you
Price was too high
Price was too high
..
Have not received full estimate as yet
Have not received an estimate as yet
The representative that looked at our project was polite, sincere and easy to communicate our goals for the project.
Based on this experience I would consider utilizing your services for future projects.
Reputation….quality of products and service
Wasn't appropriate for the job but your rep Eric was very professional and nice to work with
The man you sent out for my estimate seemed very knowledgeable and honest.
Frank, factual talk… Interest in the specifics, i.e., how insurance is a part of the decision.
Joe Van Daniele could nearly walk had to hold on to everything and stumbled. He came up with 11,000.00 right off within 2 minutes then everything after what was asked about his reply was “ that’s what xtra” that’s extra. Then we needed the drain hook up we needed done , saying on estimate that you guys could not come inside bottom of basement. You guys are definitely not our pick for this project.
Price
Is service representative was very knowledgeable and pleasant
Too costly
Let me know what is the hold up to finishing putting my basement back together. The dismantling went ok but actually putting back is a big question mark...we don't know what's going on at this point
Lower your price
Never showed up for estimate and I texted and called. Gave up my Saturday and very disappointed.
When the estimator walked in and said "I see the new roof, new floors and updated kitchen. What was that like $50,000?" It was obvious that he was already assuming what we could spend. We don't do business with companies that pad the contracts based on what they see their customers.